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It is a multinational company with strong recognition and reputation as one of the leading pharmaceutical and beauty companies in the world. Alliance Boots revenue is more than £22.5 billion in excess; it also has various outlets in more than 20 countries.
Alliance Boots core areas of business are pharmaceutical and beauty, formed in 2006 as a merger Boots Group and Alliance UniChem and recently a global merger with Walgreens.
The company main purpose is to help its customers to look and feel better than ever, by providing exceptional customer and patient care with great value for its customer.
Alliance Boots Pharmaceutical Wholesale Division is experiencing a rapid growth and global sales; the company believes that its product innovation and development competencies are some of the resourceful factors, which enable the company to develop new and existing products for global consumption. Some of these products are, No7, Soltan and Botanics, 17, Almus and Alvita that were successfully launched recently.
Alliance Boots have over 185,000 employees and numerous pharmaceutical outlets. The aim of the company is to work closely with manufacturer of pharmaceutical, beauty and health products and use experienced pharmacists to provide services to their customers. Alliance Boots headquarters is in Zug Switzerland.
Alliance Boots Strategy Options
It is important that when a global business organisation wants to adopt a sustainable development strategy for its products and brands, such strategy needs to be applicable across a wide range of different product types, also has to be flexible to cope with the rapid turnover of products.
Alliance Boots also believe that:
The company strategy is capable to cope with three main routes by which products are introduced at Alliance Boots (own manufacture, third party supply of Alliance Boots brands and proprietary brand).
The company strategy is providing leadership on where and how to improve its products and such improvement must be commercially successful.
Alliance Boots believe that by putting its customers first for all its pharmaceutical and beauty products with outstanding quality and service at a competitive cost will help the company to achieve excellent profitable margins in the global competitive market.
Ansoff’s Matrix is a unique marketing tool, which provides strategic choices to business organisations in order to achieve the objective for growth. Ansoff’s Matrix has four main categories namely:
Market penetration: Market penetration creates a good avenue for a company like Alliance Boots to sell existing products in existing markets. It is important for Alliance Boots to continue promoting its product with the new features and good quality .This is helping Alliance Boots to invest heavily and focus more on research and development in new market research creating more distribution channel.
Market development: Alliance Boots use Market development as a growth strategy to sell its existing products into new markets, including new geographical markets, for example product exportation to a new country. It also includes new product packaging new distribution channels (e.g. Boots Pharmacy stores across UK and selling via e-commerce and mail order). Its ability to target new market makes Market development a unique strategy.
Product development: Alliance Boots use Product development as a growth strategy creating a unique avenue for its business to introduce new products into existing pharmaceutical markets with great expectation that they will gain more customers and market share. Such strategy may involve the development of new capabilities and requires Alliance Boots to develop improved products to existing markets.
Market Diversification: Alliance Boots Diversification strategy allows the company to diversify easily to another geographical market. In 2012, Alliance Boot acquired Nanjing Pharmaceutical; a company with a strong market position in China. Such diversification into China Pharmaceutical market now makes Alliance Boots, as the largest shareholder is Nanjing Pharmaceutical, continuing to create new products and opportunities in the Chinese market.
Alliance Boots SWOT Analysis
Alliance Boots Swot analyses are:
Alliance Boots have an excellent and long-standing relationship with all its customers.
The company also has a strong historical reputation for all its quality, using a nectar card to gather customer intelligence.
Availability of Boots Pharmacy stores everywhere in the UK and Europe.
Due to strong competition with other pharmaceutical companies in the global market, Alliance Boots is struggling to cope with the increased competition in the market.
Alliance Boots continue to use the internet opportunity to keep increasing its presence by using online shopping to transact with its domestic and global customers.
Alliance Boots are also using its retail store presence across the global market such as Boots Pharmacy to create the right products with the right combination of price and promotion to achieve its long-term goals for growth.
The major threat to pharmaceutical industries including Alliance Boots is the government higher tax on the price of medicine that Alliance Boots and other retailers must deal with.
Porter’s Five Forces:
Business organisations use five forces of Porter to make an analysis and attraction of its structure.
Supplier Power: It plays an important role in competitive force, more suppliers one can greatly increase y bargaining power with these suppliers. For example, Alliance Boots successfully bargained with over 80 suppliers to lower prices of some of the drugs they sell over the counter in 2007.
Buyer Power: Increasing customer loyalty is a way of reducing the power of the buyer, the introduction of nectar card by Alliance Boots is a way to reward its customers. Because of this, it allows the buyers to save considerably. It also allows Alliance Boots to capture useful information and monitor consumer-purchasing habits.
Threats of New entrants: There has been a huge increase in the number of new entrants in the pharmaceutical market making it difficult for Alliance Boots to expand in the way the company wants. For example, Tesco is planning various new supermarkets across Britain that would restrict Alliance Boots ability to expand. This poses a real threat, which means that Alliance Boots need to change its marketing strategy with the possibility of reducing prices through advertising.
Threat if substitute:
In order to save money many businesses may decide to outsource their products and services to another company at a cheaper cost. Alliance Boots did not outsource its products and services; instead, the company IT department was able to make changes in the way customers pay for their products by replacing its traditional till machines to touch screen capability giving customers a faster way to shop on their own.
This affects many businesses in terms of price competition and product identification. For example, other rivals in the business like Lloyds Pharmacy, Superdrug are expanding rapidly. Because of this, Alliance Boots are constantly improving its store marketing strategy making its products more affordable and available everywhere in the UK and continue to provide outstanding customer service.
Alliance Boots PESTEL Analysis
Political Factors: Various political decisions can have a huge impact in the business operate and its performance. For example the impact of government UK policies on the business allowing some major supermarkets to open numerous pharmaceutical stores within their stores. The government believes that such policy will increase NHS services and improved health care. Such move will not help Alliance Boots, instead, it will create a huge competition, which will eventually make Alliance Boots to lower its product prices and operate for longer hours.
Economic Factors: The global economic recession has a huge impact on healthcare, with a huge increase in the prices of global healthcare affecting the way customers spend on their healthcare products especially Beauty products. The rising fuel costs also have a huge impact in the supply chain channel of Alliance Boots leading to price increase.
Social Factors: The social factors are creating more awareness about how everyone should take care of himself or herself through, exercise, eating habits, type of food that is good for the body and many more. For example, government campaign that is promoting healthy eating (eatwell.gov.uk 2012 online) as a result in the rapid increasing level of obesity within the UK (Department of health 2012 online).Such information is boosting Alliance Boots sales by encouraging its customers to try its healthier products at a cheaper price than other companies.
Technological Factors: The evolution of the internet is helping online retail sales, Alliance Boots are making use of the internet technology to its advantage with the internet is now generating more than a third of all revenue for Alliance Boots products and services.
Alliance Boots Centre for Innovation is investing hugely in the development of inventive products and technologies that focus on:
Ways to detect treat and monitor customer’s well-being issues.
Environmental Factors: Many countries are now committed to green energy ever than before due to the risk of global warming is becoming a reality, Many companies like Alliance Boots have been told to play key role in reducing carbon footprint and increasing energy efficiency (Bream 2008). Because of this, Alliance Boots will have to invest more in greener products (selling of organic health product) and reducing their impact of carbon footprint on the environment.
Legal Factors: There are various legal issues that are facing the way companies operate globally, for example, Alliance Boot Cases include application to the European Court of Justice in sex discrimination case of Neath versus Hugh Steeper Limited. New laws keep emerging everyday especially on healthy product and drinks, which mean Alliance Boots will have to be more cautious about its packaging and labelling policies, which will be an extra financial liability on the Alliance Boots.
This can be classified into:
Growth of global and regional channels
Establishment of world brands
Fast-tracking technological innovation
Transportation and distribution channel
Reduction of tariff barriers and non-tariff barriers
Huge rise in global strategic alliances with other companies.
Future Strategic Partnership
Walgreen Co., US largest drugstore chain is the latest future strategic partnership and direction that Alliance Boots are taking. Under this new strategy, Alliance Boots and Walgreen Co are bringing together the strengths and proficiency of both companies to create unique global pharmaceutical companies with a strong focus on health and well-being.
In order for Alliance Boots to continue maintaining its global presence as one of the dominant forces in the Pharmaceutical companies, the following are the vibrant future strategic directions that Alliance Boots must take for its business.
Delivering of new innovative medical research using the next generation technology.
A new global approach to marketing by sponsoring various events related to the well-being of Alliance Boots customers.
Expansion of general merchandise ranges which in return will create sales with greater growth potential and effectiveness.
In conclusion, strategic management with a dedicated market focus is a driver to build a successful future globalisation and a successful merger process of the pharmaceutical industry. Alliance Boots continue to internationalise its key product brands, selling them to distributors, independent pharmacies and retail partners including online shopping sites globally.
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