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It is difficult that to describe and understand the value of care because value of care has very narrow in terms of the all the aspects of health and social care. Care value defines the rules, principles, regulations, and guidelines that every carer has to follow during their services to their clients. The values play dominant role in terms of influencing the carer because it dealt with decision making activity and practical actions with them. It need to know the values, ethics and rights. It also need to know the age, gender, ability, ethnicity, and identity’s of carer. It is also important that to know the influence of the practice to carer. It is also important that to know the relationship between values and government policy that can affect society. It also need to looking at the how the values affecting individual’s live in terms of their own lives. The value of care is also important for an organization. There are certain principles which can be consider to enhance the quality of care. These principles includes, the anti-discrimination practice has to be promotes, the information has to be friendliness in nature and also same time maintenance is also important. The freedom of people in terms of their right which also should be independence, of their choice, safety, and with all these need to be promoting and supporting at the same time. The individual’s personal beliefs and their identities should be acknowledge. The protection of people is also important in event of abuse. The communication skills of individual and the relationships between service users and carer is also important, it should be providing in effective way. The individualised care is as much important as to provide them care in terms of values. If there should any violation occurs in terms of care value, there should be a possibility of the dismissals and also sued of laws. It sometimes organization should be suffered a lot and it should be close. The above are also possible when there is a violation in code of conduct. The care values are dominant as it considers clients expectation from their health and social care services.
The below are certain points which need to considers for enhancement of quality of care.
Organization need to be more responsive as they serves with formal structures to the clients. Organization has to be dealt with the other aspects such as follows national standards framework. Organization has to deliver high quality services for excellency of the organization. The commitment is requires from the all levels in organization to provide coherent services to the clients. It is the important aspects to enhancing the quality of care.
Change management is important aspects as the question of enhancing the quality of care. The nurses or care are different at level of their works, so change management of that can be important aspects to enhancing quality of care. Change management should be do with the success and failures of individuals in organization. It is the important aspects to enhancing the quality of care.
The three approaches of evaluation of quality of care is important and it need to be monitor. These three approaches are structural assessment, care processes and care outcomes. The auditing is important part which helps to organizations to identifying the problems and developing the solution. It is a worthwhile processes to enhance the quality of care.
There are certain standards which need to be fulfil and maintain at the time of serving the work. The interventions and treatments should be make with the proper guidance. These standards has to be make with research and innovation. Organization has to encourage the innovative practice within framework of standards. The quality of care should be enhance by maintaining and promoting the care standards.
Professional individuals has to improve their skills. At the same time, they have to be work consistently and reasonably with multi-tasking abilities. It necessary for an organization to take periodically audit on the skills and qualification of the individuals. It gives the detailed information that where the individual’s lack of skills and how to be improve it, in other words what type of training require to the individual. It is the important aspects to enhancing the quality of care.
Issues related to quality
The issues such as poor discharge planning, lack of involvement in care, lack of skills, poor understanding of the needs of clients, unprofessional behaviour, poor standards of care and the problem of inequality distribution to care need to be address. These issues are important and the expertise power has to find the solution to overcome from such issues. It is the important aspects to enhancing the quality of care.
There should be a policies for the quality issues to dealt within the organization. Policies need to be frame, maintain and implement periodically within the organization. It is the important aspects to enhancing the quality of care.
Individual does not need to go beyond their duties and responsibilities to enhance the quality of care. Clinical governance provides us with a framework to begin transforming care quality. Change management is important for enhancing the quality of care. Individual has to be take care of the standards of care at the time of performing their duties. Individual has to be develop and improve their skills to enhance the quality of care.
Evaluate the needs of three groups of service users and the care that can be provided for them in health and social care in Britain, including the specific roles of care assistants and social workers in each group.
Health and social care is an immense service sphere experiencing a rapid change. With every change of government the importance to health and social care services has been amended. Priorities to health and social services are rising. With rapid change there comes an uncertainty, the only reason behind this is many times people in their lives needs a care taker in one form or the other – at home, or at hospitals at the time of surgery. Health and Social care is a profession where someone takes care of a person who has a special need. A person in special need would be a child, an adolescents, it may be a person who is experiencing physical disabilities, a mentally challenged person. This is a profession devoted to deliver a quality care and support to an individual or a group of people where the needs have been examined and identified as well. This can be formally explained as a profession purvey care, support, shelter, protagonist for a dependent person. This is applied and made in action after a great research and analysing the need and the special care that the dependent person is in need of. This Health and social care service is available all over the world however they are known by some different phenomena as the region differs. For example in Europe Health and social care is known as Social pedagogy where as in U.K. it’s called as child and young care the same is called in Canada. Scene long time the people are served from a health care organisation, and it has been a long time where physically challenged people or mentally retarded people rely upon sources such as health and social care organisations. After a proper examination on the need of the dependent a subsequence care is provided. Unfortunately these situations are also faced by people who are impotent or are not reproductive, even after surviving for the whole life they don’t have any one in their lives to take care for them. The dependents are generally divided under three major groups which are missioned as follows.
Children or Juveniles
People who are older
People who are Physically challenged or Mentally retarded
Health and social care workers have got lots of liabilities on them for the client as soon as they undertake a patient; it means they have taken the responsibilities of the client and their protection. Such a organisations are growing all over the world and are supported at a great deal by the government. An employee before being appointed in such organisation undergoes from a wide range of qualification and degrees.
Definition of Needs:
Needs refers as positive, motivating hunger that compels action for its satisfaction. Needs range from basic survival needs (common to all human beings) satisfied by necessities, to cultural, intellectual, and social needs (varying from place to place and age group to age group) satisfied by necessaries. Needs are finite but, in contrast, wants (which spring from desires or wishes) are boundless.
First of all, We have to understand what are the needs.
As per holistic approach, the needs are such as cultural, social, emotional, intellectual, spiritual and physical. As per services and resources, the needs are such as mobility, home care, social care, nursing and medical. As per famous psychologist Abram Maslow’s hierarchy of needs, are self-actualisation, esteem needs, belongings and love needs, safety needs, and psychological needs.
Abram Maslow’s hierarchy of needs chart.
Needs and Wants
Care assistants and social care workers has to understand what is their needs and wants. Care assistants and social care workers have to distinguish the difference between needs and wants. Needs and Wants of care assistants and social care workers should need to be asses to understanding for the assessor within the organization.
Challenges for Health and Social Care
A Health and social care organisation is a challenging and a honouring as a profession which aims to provide service to the needy ones. It also provides protection and shelter to the dependents. The health and social care organisation needs to understand the need and accordingly apply the required skill on the client. They have the power of understanding of the approach which best fits with the patients. The Health and social care department keeps a record of the dependent with clear information about the dependent and his daily routine so as to understand and improve the requirement. Such organisations practice Anti discriminatory and treat the client with their best regardless of which race, country, age, and sex does he belongs to. They provide social services and assistance to ameliorate the social as well as the psychological behaviour of the person who is not able to help himself. As discussed above the people who require special need are basically divided into three groups
Needs of Children
Hiring a Health and Social carer for children is common now days. Child with single parent is major clients for such organisation. With change in time the requirement of humans has been changed a lot which draws the parents to go out for work and no one is there to look after their juveniles so as to protect them from getting into delinquencies parents require someone who looks after their kids when they are out as to make the child literate about the social life. Many parents decide to do so even to improve the psychological functioning of the children as well as to look after their studies. It is often found that a child with less assistance has more possibilities to fall in bad deeds. Here the carer plays a vital role for the parents and guides the child toward good things and teaches him that social values of the society. Hiring a social carer solves such problems and tends the child towards good things. These organisations helps those parents with the child having learning difficulties, such children are taught by the social workers and learns the moral values of the life. Children who have behavioural difficulties such as talking to elders in an ill-mannered way the workers also teach them how to behave. Sometimes children fall in bad companies and acquire bad addictions such as having drugs alcohols the health and social care department also helps the child to rehabilitate by giving them a lively atmosphere. Children with high level of truancy are rare but in need of a person who looks after their studies, social workers work and analyse which is the better way for the individual to grab the interest in studies.
Roles of Care Assistants and Social Care Workers for children
Every care assistants and social care workers who provides the services to children needs to have their assistant. This assistant helps with care assistant and social care workers for the duties regarding teaching and caring to children. Children’s education requirements are vary according to their parents and schools. As care assistants and social care workers roles, they have to have basic qualification like diploma, with previous related experience. There is also need of college degree sometimes.
The care assistant and social care workers have to instruct the children in terms of their learning activity. The care assistant and social care workers have to take care of the children by give proper instruction to them in terms of their education, behaviour, and safety. The care assistant and social care workers also have to check the grade papers after receiving children’s assignments. The care assistant and social care workers have also give suggestion of activities and lesson suitable to children to their parents.
The care assistant and social care workers have to supervise the children while their break. The care assistant and social care workers have to supervise children when children are playing. The care assistant and social care workers also have to take care that children do not hurt themselves of others. The care assistant and social care workers also have to make sure that they do not go out of the premises. When there is need of or any event of problem arise, the care assistant and social care workers have to handles it as per situation very calmly. The care assistant and social care workers have to informs their superior in event of problem to get better solution of that.
The care assistant and social care workers have to make sure that the workspace need to be clean at the times. The care assistant and social care workers have to clean the premises accordingly. The care assistant and social care workers have to make sure that the playing area of children need to be safe so at the time of playing they are interact with one another without getting hurt.
When parents are busy with some other works or the teachers in the schools are busy with some other works, the care assistant and social care workers have to be with children when children get hurt. When they become sad, the care assistant and social care workers have to be with children to get out of it. The care assistant and social care workers also have to keep children clean and neat. The bathing and diaper- changing have also be do with clean by the care assistant and social care workers. The care assistant and social care workers have also make sure children get food regularly and provides the nutritious meals and snacks for the children throughout the day.
The care assistant and social care workers have to prepare and confer the progress of children with their parents. The care assistant and social care workers have responsible to give progress report to the parents of children. The care assistant and social care workers should be helpful and also aware of the needs and issues related to the children. The care assistant and social care workers have to provide excellent feedback of the children.
Old Age people
In certain stage of life people do need a care taker after an age, even after having friend’s relatives and family they sometimes fail to access the needs, in this stage the person in special need requires a care taker who look after the patient and take good care of them. They even protect the client and take proper care of them. Unfortunately some people who are impotent and could not grow their families, are very hapless people such organisations do provide service to them. After reaching to a certain age few people undergo some disease such as Paralysis etc. These organisations provide service to such hapless people. The organisation takes care of aged people by doing household job for them such as cleaning in house, washing their cloths, Vacuuming in the corridor etc. They also take personal care such as helping them in taking shower, bathing, dress them up and toileting etc. Such a job needs a lot of patience and dedication above all it need the willingness and affection for the needy one which are often found in the workers of such organisation. The organisation has also opened a place where cares for such people are available. The place is also known as House of Commons where people of almost same age group stay together and spent there last inning of life. This care is taken by the Health and social care organisation.
Roles of Care Assistants and Social Care Workers for old age people
The workers in such organisation have very responsible work on their shoulders here they not only need to take care of the old people but also understand them. They should be a good listener so as to listen and understand that feeling of the old people who have lost their understanding and A Health and social care organisation is a challenging and a honouring as a profession which aims to provide service to the needy ones. It also provides protection and shelter to the dependents. The health and social care organisation needs to understand the need and accordingly apply the required skill on old age people. They have the power of understanding of the approach which best fits with the old age people. The Health and social care department keeps a record of the dependent with clear information about the dependent and his daily routine so as to understand and improve the requirement. Such organisations practice Anti discriminatory and treat the old age people with their best regardless of which race, country, age, and sex does he belongs to. They provide social services and assistance to ameliorate the social as well as the psychological behaviour of the person who is not able to help themself.
Physically challenge people
People who are mentally retarded or physically challenged are very hard to take care of. Since family member fails to take good care of such people such clients are better assisted by such experienced social workers. Unluckily few people are born with such disabilities and many a times in spite of being a mother and father, Parents are not able to understand the requirement of the person who is experiencing such disabilities.
Roles of Care Assistants and Social Care Workers for physically challenge people
Concerning about health
The care assistant and social care workers need have to concerned about the health of handicapped people or disabled people. The care assistant and social care workers have to be monitored medication activity of handicapped or disabled people. The care assistant and social care workers have to perform their task as per the suggestion of general practitioner of handicapped or disabled people. The care assistant and social care workers have to perform their duties under the direction of the registered nurses.
Managing under definite standards
The care assistant and social care workers have to manage the handicapped or disabled people as per assistance under personal hygiene and ambulation.
Preparing, managing and reporting
The care assistant and social care workers have to prepare record of handicapped or disabled people’s progress and serviced performed by them. The care assistant and social care workers also have to maintain record of the handicapped or disabled people’s progress and serviced performed by them. The care assistant and social care workers also have to reporting to the superior and guardian when there is a changes in condition of handicapped and disabled people.
Performing various duties
The care assistant and social care workers have to be perform the various duties such as cooking, washing the outfits, cleaning the dishes, and shopping for handicapped or disabled people. The care assistant and social care workers have to perform various housekeeping duties.
Caring in various aspects
The care assistant and social care workers have to take care of disabled or handicapped people and their families in events of the family disruption or restoration and helplessness. The care assistant and social care workers also have to provides companionship, personal care and help in adjusting new lifestyles to handicapped or disabled people and their families.
Instruction and advisory
The care assistant and social care workers have to instruct handicapped or disabled people on issues such as nutrition, personal hygiene, and house hold cleanliness. The care assistant and social care workers also have to advise handicapped or disabled people on issues such as nutrition, personal hygiene, and house hold cleanliness.
Participating and consulting
The care assistant and social care workers have to participate in case reviewing and consulting with responsible people to evaluate the handicapped or disabled people needs and planning for their future services.
The care assistant and social care workers have to facilitate the handicapped or disabled people transportation from their location to other location such as physician’s place, or any outing or using vehicles.
The needs of people vary from one to another, as similar to this the needs of three groups also vary such to children, physically challenge people and old age people. Similar to needs of these three different groups the roles of care assistants and social care workers is also different. It need to be evaluate for development of clients.
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