PROJECT REPORT: OPERATION MANAGEMENT IN COCA COLA COMPANY

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Introduction:

Coca Cola is s trademark of soft drink is registered in the U.S in 1893. It was found in 1886 by a pharmacist. The name Coca-Cola name comes from coca leaves and cola fruit, two components of the Coca-Cola drinks. This has to do with Coca Cola period because people tend island has referred to Asa Candler is the man's drug world.

Operation Management in Coca Cola:

Operation management is one of the most important branches of study both in the joint world and in academics. In first, talk about academics, operation is an important part of the study program of management studies. Operations management is also an important part in an organization. Operations management studies the internal working and work process of a company.

Coca Cola Manufacturing:

Coca-Cola has production system and bottling facilities all around the world. This plays an important part in their business since they are one of the top of the soft drink industry. Outsourcing comes at the expense of improving in-house skills, which will eventually lead to reduced costs.

Total Quality Management:

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Coca Cola knows product and package quality is a key to ensure their products in the marketplace meet Company requirements and consumer demands. The global nature of their business requires that the Coca-Cola system has the highest standards and processes for ensuring consistent product safety.

Coca Cola Inventory Management:

Coca Cola has lots number of vending machines, both new and reconditioning machine, that are placed at various remanufacturing facilities on the U.S.  They decided to use the Bar Code Software, the inventories on this machinery were performed manually - a time-consuming, labor-intensive task, to say the least.

Conclusion:

Coca Cola is one of the most popular brands on the world, so to get that success; Coca Cola attach special importance to both the quality and quantity of their products. And Operation Management helps them to maintain that in the easier way.

Introduction:

Coca-Cola (also called Coke) is a trademark of freshwater is registered in the U.S. in 1893. It was born in 1886; Coca-Cola's father is a pharmacist. The way the American people understand that time Coke (Coca Cola) is an oral medication. Later, when Asa Candler - talented businessman bought Coca-Cola, whose marketing tactics led Coke's dominance on the world market in freshwater during the 20th century was thinking of the transformation America's image of Coca Cola. He says consumers understand their first "medicine" Coke is a beverage and delicious fresh.

The name Coca-Cola name comes from coca leaves and cola fruit, two components of the Coca-Cola drinks. This has to do with Coca Cola period because people tend island has referred to Asa Candler is the man's drug world. Currently Coca-Cola soft drink company became world famous with many diverse products such as Coca-Cola Light (Diet Coke, or Diet Coke), Coca-Cola Cherry ... Coca-Cola is sold in shops, restaurants, vending machines in over 200 countries worldwide. Products serve more than 705 million times a day, thirst needs of consumers in over 195 countries in all climates. Today, you can find Coca-Cola at most parts of the world.

Operations management in Coca Cola:

Operations management is the management of an organization's productive resources or its production system, deals with the design and management of products, processes, services and supply chains. It considers the acquisition, development, and utilization of resources that firms need to deliver the goods and services their clients want. Purvey of Operations management ranges from strategic to tactical and operational levels. Representative strategic issues include determining the size and location of manufacturing plants, deciding the structure of service or telecommunications networks, and designing technology supply chains.

Tactical issues include plant layout and structure, project management methods, and equipment selection and replacement. Operational issues include production scheduling and control, inventory management, quality control and inspection, traffic and materials handling, and equipment maintenance policies. Build a management operation, launched the product line of coca cola company. Operations management focuses on carefully managing the processes to produce and distribute products and services. Usually, small businesses don't talk about "operations management", but they carry out the activities that management schools typically associate with the phrase "operations management." Major, overall activities often include product creation, development, production and distribution.

Coca Cola Manufacturing:

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Coca-Cola has production system and bottling facilities all around the world. This plays an important part in their business since they are one of the top of the soft drink industry. Outsourcing comes at the expense of improving in-house skills, which will eventually lead to reduced costs.

Coca Cola Company and its production systems:

Primary inputs: chemicals, vanilla beans, kola nuts, sweeteners, supplies, cans, cartons, personal, utilities, machines, manufacturing, retailer, store, etc

Conversion subsystem: Transforms raw materials into soft drink and packages.

Outputs: Satisfied customers and soft drink products.

Manufacturing of the soft drink: At first the component required for making the soft drink are vanilla beans, flavor oils, kola nuts and sweeteners. Specially, these items are required the best quality and the water used in it are distilled and free of all impureness

Packaging: After the soft drink is made up, it is taken to the packaging centers in cans. Specially, in transferring of the Coca-cola to the packaging house, it must be protect so that the soft drink cannot mix with another chemicals. At packaging stage, the cartons, caps and the carbon dioxide used to carbonate soft drinks is in the expected quantity.

Storage: it is guaranteed that the cans are bundled properly and machines do the shifting and storing of the cans before they are sent to the retailers and store.

Total Quality Management (TQM):

Total Quality Management (TQM) [1] is a management approach that aims for long-term success by focusing on customer satisfaction. TQM is based on the participation of all members of an organization in improving processes, products, services, and the culture in which they work. Quality is about manufacturing a product that people can depend on every time they reach for it.

Coca Cola knows product and package quality is a key to ensure their products in the marketplace meet Company requirements and consumer demands. The global nature of their business requires that the Coca-Cola system has the highest standards and processes for ensuring consistent product safety. Coca Cola uses a system that is called Coca Cola management System (TCCMS [2] ) to manage their product quality. That will hold all of their operations in the same standards for production and distribution. It guarantees the highest standards in quality, the environment, safety and the health of customer. And they requires each business within the Coca-Cola system must establish, implement, document and maintain a safety and quality system in accordance with TCCMS requirements.

In 2007, 2008, the quality index rating of Coca Cola Company was 94.5. In 2008 Company Global Package Quality Index rating increased to 91.2 from 90.4 in 2007, also reaching our highest-ever value.

Problems in Coca Cola: Coca-cola has been facing problems in the operation department and because of that, to deal with this, they always try to identify the problems and refer or address the problems to the top executives of the organization. We can recognize that all the problems will be aware and check by Coca-cola group.

Fixing the problem: If the problem are listed and presented by the easiest way for the manager to read. Getting of ideas is very important to solve the problem. For example, the problems happen in the operation, if they generated their ideas to solve this kind of problems, so they can be proactive to solve this problems more than. After listing and jotting down the ideas, they will test whether the ideas can prove suitably in solving the problems.

Coca Cola Inventory Management:

Coca Cola has lots number of vending machines, both new and reconditioning machine, that are placed at various remanufacturing facilities on the U.S.  They decided to use the Bar Code Software, the inventories on this machinery were performed manually - a time-consuming, labor-intensive task, to say the least. Information on each vending machine, example location, state of condition, etc., was already placed in Coke's mainframe computer system.  By working with this existing information, Bar Code Software was able to design an inventory system that worked with their mainframe database, without causing any changes to it.  We called the new system "Track It [3] ." Track it is specialized software that pulls the information from Coke's mainframe database and transfers it to handheld terminals with built-in laser scanners.

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 This will describe how the Track It [4] system works for Coca Cola:

 

Printed bar code labels are generated and placed on every machine, old and new.  The bar code indicates the machine's special unique number, as assigned by Coca Cola. 

When it was used for a physical inventory, Track It pulls information on existing inventory from Coca Cola's mainframe.  This process generates a record on each piece of machinery with all suitable information.

 

After that, this information is transferred from the PC in its entirety to each handheld scanning terminal using Track its specialized software.  Multiple terminals are used to scan the bar codes at the same time on each machine throughout Coca Cola's manufacturing facilities. When each vending machine bar code is scanned, that number will be compared to each number on the list that was downloaded from Track It.  A report listing would found or not found would be displayed on the handheld terminal's display. And the new information is transferred from all of the terminals back to Track It, and the database on the PC is automatically updated.  

The new system has decreased physical inventory time because it will be automatic control. It also saves money and manpower.

 

Conclusion:

Generally in business, operations management support for company Cokes lot. Because management operations have many areas, as active management is the field concerned with the management and direction coca cola can help better manage human resources or technical functions of a company organizations, particularly those relating to development, production, and production. Strategic manufacturing policy, systems analysis, analysis, productivity and cost control helps to calculate the exact purchase materials to reduce the risks of material cost.

Analyze the profitability of the product can help companies anticipate the advantages and disadvantages to avoid, more generally, management activities to enhance the content value-added activities in any specific process. Basically, the value-adding creative activities should be associated with market opportunity for optimal enterprise performance. Help coca Cola Company know the exact profit. And the statistics established a perfect production to achieve the best quality companies to develop more powerful.

Appendix:

Mission, Vision & Values

The world is changing all around us. To continue to thrive as a business over the next ten years and beyond, we must look ahead, understand the trends and forces that will shape our business in the future and move swiftly to prepare for what's to come. We must get ready for tomorrow today. That's what our 2020 Vision is all about. It creates a long-term destination for our business and provides us with a "Roadmap" for winning together with our bottling partners.

Our Mission

Our Roadmap starts with our mission, which is enduring. It declares our purpose as a company and serves as the standard against which we weigh our actions and decisions.

To refresh the world...

To inspire moments of optimism and happiness...

To create value and make a difference.

Our Vision

Our vision serves as the framework for our Roadmap and guides every aspect of our business by describing what we need to accomplish in order to continue achieving sustainable, quality growth.

People: Be a great place to work where people are inspired to be the best they can be.

Portfolio: Bring to the world a portfolio of quality beverage brands that anticipate and satisfy people's desires and needs.

Partners: Nurture a winning network of customers and suppliers, together we create mutual, enduring value.

Planet: Be a responsible citizen that makes a difference by helping build and support sustainable communities.

Profit: Maximize long-term return to shareowners while being mindful of our overall responsibilities.

Productivity: Be a highly effective, lean and fast-moving organization.

Our Winning Culture

Our Winning Culture defines the attitudes and behaviors that will be required of us to make our 2020 Vision a reality.

Live Our Values

Our values serve as a compass for our actions and describe how we behave in the world.

Leadership: The courage to shape a better future

Collaboration: Leverage collective genius

Integrity: Be real

Accountability: If it is to be, it's up to me

Passion: Committed in heart and mind

Diversity: As inclusive as our brands

Quality: What we do, we do well

Focus on the Market

Focus on needs of our consumers, customers and franchise partners

Get out into the market and listen, observe and learn

Possess a world view

Focus on execution in the marketplace every day

Be insatiably curious

Work Smart

Act with urgency

Remain responsive to change

Have the courage to change course when needed

Remain constructively discontent

Work efficiently

Act like Owners

Be accountable for our actions and inactions

Steward system assets and focus on building value

Reward our people for taking risks and finding better ways to solve problems

Learn from our outcomes -- what worked and what didn't

Be the Brand

Inspire creativity, passion, optimism and fun