Hospitality Industry Plays A Big Role Tourism Essay

Hospitality Industry is a large industry. It also is a fast growing sector in the economic. The hospitality industry is a multibillion dollar and growing enterprise. The hospitality industry can be divided into two main categories and that is, the Hospitality and the Tourism Industry. Hospitality industry is the oldest business in the history. Hospitality industry can be divided into two parts and that is entertainment areas like Hospitality means that the staff of the hotel will receive the guest in a good and a manner way because we have to give full respect to the guest because mostly guest will aspect satisfaction. Most of the guests will aspect a friendly and a safe atmosphere so that they will come back to the hotel if they satisfied with the service provided. Hospitality Industry is divided into many terms such as accommodation, transportation, food and beverage,

Accommodation is typically a lodging industry. The hotel rooms mostly provide bed, cupboard, small table, and modern facilities include such as, suite bathroom and air conditioning. Additional thing that are provide in the hotel room are, telephone, alarm clock, television, slippers, bathrobes, mini bar with food and soft drinks and facilities of making coffee or tea. If the hotel has more luxury facilities like example the facilities that are given to them are such as swimming pool, fitness centre, and child care. Example types of hotels that are:

Deluxe hotel is the high standard types of hotel and it is in the level of luxury and comfort from the cleanliness, efficiency, the staffs are very specialization and the quality types of food and beverage service. Deluxe hotel mostly are very big types of rooms. Each room has its own types and design. The rate of the hotel room mostly changes during the season, it dont have a fix price for the room.

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Resort types of hotel mostly choose by the family trip or leisure travelers. Mostly resort will provide many facilities such as swimming pool, tennis courts, exercise facilities, health clubs, traditional restaurant and more extra facilities. Resorts mostly are located at the areas such as near the beaches, and nature resorts. Some resort also provide activities such as playing game in the swilling pool because this types of game mostly enjoy and can make the guest to have fun and relax. The guest will satisfied with what they pay for it because they mostly will pay money much because to enjoy the environment and activities of the hotel.

1.2.1.3 MOTELS

Motels types of hotel are called as the cheapest hotel, because the hotel wont provide the facilities that are provided at the other hotels. Mostly a standard motel only provide parking space for the guest, if the motel are not standard it wont provide any facilities to the guest. Motel price are usually very cheap and any types of people can stay there if they one. Motel that has low limited services are called budget motels.

1.2.2 TRANSPORTATION

Transportation is the transport that the guest or people take to move to another place by it. An example type of transportation that has is by road, air, cable, water, and rail. The main transport that use by people are by the road and rail. But for tourism people mostly use the airline industry because it is fast transportation in the world and it helps the tourism to go to the destinations that they like to go.

1.2.2.1 AIRLINE INDUSTRY

The airline industry is the fastest transportation in the world. Mostly tourism people will use the airline industry because it can save the time to go to the destination. Airline industry has many part of the world. Some people will choose the type of destination they one, because airline industry will also provide a package trip for the tourism so that they can save their cost in the travelling. They also will arrange the trip from the transportation, hotel room and sometimes tour package that can help them to travel at the place they one.

1.2.2.2 GROUND TRANSPORTATION INDUSTRY

Ground transportation industry such as buses, van also helps the tourism and the hospitality industry. Because mostly the people that come to travel by tour packages also need help from the ground transportation because they need transport to go around the places they like. Sometimes when the tourism people take the tour package will also include the transportation because it can help them to travel the places that they wish too. Mostly when the guest stay at any hotel the tour guide people will arrange transport from the hotel industry, and the tourism industry will pay the hotel for it.

1.2.3 FOOD SERVICE INDUSTRY

Food service industries also are important in the hotel industry because, it is the place where the guest has their meal. The hotel also provided many times of food cuisines such as cooked food and serve in many types of styles such as example are, Chinese food, Indian food, Malaysian food, Thai food, Italian food, Japanese food and American food. The hotel also provided bar, coffee house for the guest because the guest can go and eat there when they one to go.

1.2.3.1 CATERING AND BANQUETS

Catering and banquets will be done by a hotel if there are any important functions such as, wedding dinner, meetings that organize by any important people, orientation night or even an annual dinner of a company. Catering and banquet service has to know how to make the food preparation and the decoration such as table setting and the lighting. Catering service means the waiter or waitress will serve the guest but if the banquets service the guest must take their food by their own and they can eat how much they one.

1.2.3.2 RESTAURANTS

The hotel also provides restaurants because it cans gains the hotel profits. The restaurant has many types in the hotel industry. The restaurant will provide many types of food in different types of cuisine. Each restaurant has its own cuisine and type of food and the guest can choose whatever food they like to eat. Many restaurants in the hotel industry also provide take away service and also delivery service to the guest room. The restaurant mostly provides twenty four hours service to the guest. The guest can order the food or eat whenever they one.

1.3 ADVANTAGE OF HOSPITALITY INDUSTRY

Hospitality industries are large industry. Mostly the advantages of hospitality industry are from the Economic gains. Mostly all the tourism will travel all over the world. All the hotel industry need to satisfy all the need of the guest, because the guest will pay money for the facilities that are provided to them. All the money that guest spend on the vacation time, half of the money will spend for the hotel room, restaurants, the service, grocery stores, or even a souvenir shops. The money that guest spends in the hotel; it will make a good profit for the hotel industry. When the hotel industry gains it profits, the economic also will gain profit from the hotel industry. Other than that sometimes the business travelers also will come and stay at the hotel because they come for a business trip. The business travelers also will directly give benefits to the hotel industry from the transportation that they use from the hotel, hotel room, and the restaurants. Most of the tourist that come for vacation half of their stay in the country will give the economic gains because the economic will receive a good benefit directly from the business travelers. Tourism also generates government revenue from direct taxation of tourism businesses and tourist. If the government revenue gains the money will be used to develop the infrastructure so that more tourism will come and visit the country.

1.4 DISADVANTAGE OF HOSPITALITY INDUSTRY

The disadvantages of hospitality industry are socio cultural impact. It means when the tourism come to other country to visit they will bring all kind of negative cultural .When the tourism interact with other people the society also will follow their lifestyle. The first negative cultural that follow by the local people are changing family life style. It means like mostly tourism that come for vacation are rich people. When the local people follow the same attitude, and it knows as the demonstration effect. One upon time a stage local people come to realize that even their income are high and they cannot afford to live like the tourism people life style. Social ill problem also are a disadvantages as crime problem, displacement, and discrimination. Tourism can also cause displacement if the local residents find they can no longer live in their community after they know the problem occur from the social problem. Now days gambling also are influenced to the local people because the people that are from outside country will play gambling where ever they like and this attitude will also follow by the local people. The local people has to understand that all the negative attitude or social problem are not good for our Malaysian life styles. The best way is just follow our cultural living life style.

1.5 CONCLUSION

Hospitality industry plays a big role because they are very large industry in the world. Hospitality industry has many facilities that they provided such as accommodation, restaurants, mini bar, coffee house, fitness centre and many more. All the facilities are provided at the hotel are very useful for the guest that stays there. Most of the guests that stay in the hotel will aspect satisfaction because they are paying money for the service that is provided. The hospitality industry must also satisfy the guest so that the guest will come back to the hotel again. For example to encourage the guest to come back to the hotel, the hotel must entertain the regular guest so that they are happy with services that are given. Front office is playing a big role in the hotel industry because they are the first department to receive the guest. Fist impression is very important, when guest arrive at hotel, reception must play their role to make guest feel happy like their home.