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The Role Of Global Leadership Management Essay

Paper Type: Free Essay Subject: Management
Wordcount: 3143 words Published: 1st Jan 2015

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A leader is one who knows the way, goes the way, and shows the way.

According to Peters ducker leadership is not about a list of some qualities, attributes, charisma and it cant be same in all the leaders, its all about delivery of performance, the way managers present, solve issues and have got the ability to make other people work in a right way. Leadership is not always about consequences in between leader and followers and it wont be consider as affective leadership if there is lack of consequences in between leader and followers, On the other hand it doesn’t mean that followers always think and believe that whatever leader says is right. example of good team and leader is that whenever leader is wrong, followers should raise the point with the appropriate knowledge and logic and on the other hand leader If think any doubt about his planning he should take valid points in to consideration and try to accept and amend it. When person start saying he doesn’t know here learning starts and person who is a good listener is always a good leader.

There are 3 styles of leadership which are as follow:

a) Authoritarian or autocratic: ( I Want Both Of U To ……….)

This style is specifically use when leaders tell their employee that they want this done and in that time period usually in such cases all the information is ready or available. This condition is suitable when employees has al the relevant information to solve the problem o rleader is short on time and employees are well motivated. Some people think that this style is yelling style, like ordering rather then working as a team.

b) Participative (Democratic): (Lets Work Together To Solve This …….)

This style involves the leader to include one or more employees in the decision making process in terms of what to do and how to do? However leader maintains the final decision making authority but on one hand it shows weakness of the leader that he doesn’t have full knowledge, but its always not necessary that leader should have all the knowledge of the problem. If leaders use this style its mutual benefit on one hand it allows leader to become part of a team and on the other hand allows leader to make better decision.

c) Delegative (Free Reign): (You Two Care Of The Problems While I Go) ………)

In this style managers allow employee to take decision but still leader has the power of final decision and he can apply this practice only if he trust his employees in such a way that even if they take wrong decision so he will be responsible. In a whole task you cant do everything you must allocate certain tasks to employees.

Normally good leaders apply all the three styles in their work it just depend on the nature of work and time that which style has to follow and in leadership, leader should never be so soft that its so easy for employee to mould it and never be so hard that could easy to break.

Before discussing about global leadership skills its important to have some reviews on leadership skills first to get the appropriate vision of global leadership skills.

A leader is a dealer in hope.

(Napoleon Bonaparte)

Some of the leadership skills are as follow:

1; Cognitive Skills

2: Interpersonal Skills

3: Business Skills

4: Strategic Skills

1: Cognitive skills can be explain as the base of leadership skills because of the characteristics involved in it such as collecting, processing, disseminating information and learning, leader has to involve in all those activities. Leader has to be good in oral communication as speaking he should be able to deliver or convey his message accurately that what and why it needs to be accomplish. Apart from speaking he should be a good listener on the other hand to listen questions and reply accurately in time to achieve the desire task. both of these qualities accomplish communication skill. his written skill plays vital role as well he should be a good in writing in terms of delivering his message and also can read well in order to understand and achieve tasks which are required.Active learning is also one of the characteristics which is very important in leadership. leader should be fast learner, should have the ability to act on emergent, non routine and dynamic situations at the job .

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2: Interpersonal and social skill is another important step of the leadership skills as its related with interacting and influencing others. it comes in the category, as referred by the previous researches as social capacities, social judgement, social complexity and differentiation and human relation. its all about of understanding other people behaviour, why they react on such situations and their performance under pressure work environment. it involves coordination of actions and negotiating to reconcile differences among employee perspectives and establish mutually satisfying relationships. With this skill its also make people to believe and influence in such a way to accomplish organizational tasks more effectively.

3: Business Skills specifically use for managing personal resources of the business and to develop, motivate, identify and promote employees the way they work as well as management of financial resources and organizations unit.

Strategic Skills are highly conceptual and based on strategies which leader has to implement at the required time in the organization for affective results. sometime they have to forecast such situations and has to prepare strategies. This include important planning and visioning of future situations. Strategic skill is also problem solving component which identifies problem and become increasingly important for these jobs to identify problems and make necessary steps to solve it.

Aims and Objective

The reason Toyota is been chosen is because of its size, growth, strategies as a multi national company its leadership skills. In such a big company it will be easy to discuss different points and theories with examples .Basic aim of the project is to see how leadership skills affects company’s business, how good and bad leadership makes difference, how with the help of their strategies and leadership skills they have reached to the success heights.

Here we will also outline the role of leader globally as in terms of his/her skills in a multi national organization. Their responsibilities, duties and skills that should exist as part of their personality. We discuss about leadership skills above, which are more or less similar to the qualities of global leadership qualities in multi national organization.

Role of Global Leadership

Organization is basically planned, understood, coordinated and purposeful action of human beings to produce a product can be tangible or intangible but this product market limited just in the country however multinational organization is group of people who can produce and market product not only inside the country but abroad as well on international basis. so its very obvious that the nature of business and number of problems will be less if compared with multinational organization so similarly responsibilities and duties of local company leader will be less then the global leader, take an example of a Local company for example Ashwin Travellers they have got their branches in different cities of UK so the responsibility of its manager will be far less then the responsibilities of a multi national organization for example Toyota.

Well according to some writers there is no such thing as global manager, Usually multinational companies hired three kind of persons in multinational companies – Business manager – Country manager – Functional manager and Corporate manager .

1: Business Manager :-

consist of three parts which are Strategist + Architect + Coordinator.

One of the responsibility of global business manager is to improve companies global scale efficiency and competitiveness. In this task business manager has to recognize the current and future opportunities of the company that how can they make profit in long term goals apart from that he has to take in to consideration the global market risks and competitors across the borders and before making any strategic plan or decision he should have knowledge of all those risks and factors which could affect their plans as in whole. His job is to take full advantage of the integrated worldwide operations. As in Toyota, they have got different brands in different countries but its not necessary that all models are famous in all regions of the world they have to observe the demand and supply graph or look over the sale graph of different models in different countries after that they can assess well that which product/model needs marketing efforts on the other hand increase the supply of the models which are selling out faster for example according to the search in Toyota Yaris, Avensis and Lexus are more famous and use in Uk at the moment on the other hand in middle east Toyota Jeeps, Toyota Corolla, Toyota Hilux and Land Cruiser are more famous so in comparison of both it totally needs different

market strategies and demand and supply chain so all these factors should take in to consideration and related to the job of business manager to keep an eye on these factors and take accurate decisions at the right time.

Three roles should be played very affectively by the business manager firstly act as a strategist for his organization, and architect of its worldwide assets and resource configuration, and should have an idea of transactions across the national borders. Al Cabito Group Vice President , sales administration, Toyota motor sales provide great insights into Toyotas emerging build to order strategy. Toyotas annual profit in 2003 were $8.13 billions, much more then combine income of GM, Ford and Chrysler and the biggest profit of the auto makers in the last decade. so all this profit and high production is because of excellence in strategies and architect with coordination which consider as the key of Business manager.

2: Country Manager :-

consist of three parts Sensor + Builder + Contributor.

National subsidiaries are always use building block for most of the world wide companies. If on one hand global business manager job is to achieve global scale efficiency and competitiveness on the other hand job of country manager is to activate his market sensors 24/7, 365 days a year in order to get a clear vision of the sensitiveness and response of the local market. the job of country’s manager is not only to meet customer needs but also required satisfaction of the host government requirements and defend their position in the market against local and external competitors.

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As Business manager, country manager has to fulfil 3 vital job aspects. He should be sensor and interpreter of the local market opportunities and threats as in risk, should be the builder of all the local resources and capabilities, and act as a contributor too and to act as active participant in the global strategy. Country manager job activities should be very fast and accurate as in terms of gathering and transferring information regarding market reports in terms of risks, demand and supply of the product, because all those local information plays important role in big decisions and strategic planning. This act matches to one of Toyotas principle “Right process produces Right results”

In terms of Toyota, Ken Elliot, Service parts centre, national manger shared a lot in making Toyota Way Culture in a new parts of distribution centre. As auto maker industry job of country manager isn’t easy as because of the different brands of different countries in the market. In UK alone there are approximate 55 car manufacture so its mean every week each car maker comes up with new model, price and warranty. so for this purpose country managers sensor should be working fast and on top of that its fast and accurate delivery. He should be active as in terms of contributor as well should have the knowledge of all market reports in terms of contributing.

3: The Functional Manager:-

consist of 3 parts Scanner + Cross Pollinator + Champion.

The above two managers have come in to their own well in case of Functional manager have to get recognition in many multinational companies through them. functional manager support staff roles, excluded from important meetings, and even dismissed unnecessary overhead. Organizations who build a culture of learning to create and spread innovations needs such skills to transfer with the connection of scare resources and capabilities across national borders. The above objective is very important and to achieve this functional manager at his best practice has scan specialized information worldwide and champion innovations that may offer transactional opportunities and applications.

Innovation, basically start with new opportunity or market threat to the manger for example technological development, pending government regulation, when any of the above situation arises around the world corporate head quarter take it very lightly if viewed in isolation but when scanner serves by a functional manager with the reason that expertise should find any trends and move knowledge across the boundaries then the person can transform piecemeal information in to strategic intelligence.

Take an example of Toyota it starts with big 5 seated car in the past but with the passage of time they have seen the people demand changing to small cars so on the other hand, they have started production of small cars with smaller engines. Recent example of innovation is Toyota green car which run on electricity, the reason of its production and spending loads of money on its research is just to attract customers and capture the market as they have realised the market demand earlier.

4: Corporate Manager :-

Consist of 3 parts Leader + Talent scout + Developer.

This is crystal clear that there is no single model for Corporate manager neither the old line international specialist manager not even today any generalist can handle the modern day complexities of cross border strategies. corporate managers deals with many levels of responsibility playing the most vital role in transactional management. Corporate manager always lead in broadest sense and they always realise and identifies the importance and develop the talented business, country and functional managers and balance the negotiation among the three. its in the hand of corporate managers to develop and promote strong managerial specialists who have got the ability to give vision to the strategies around the world.

The very first step as a senior executive is to identify those in the organization who have potential and ability to become a global manager. broad vision, deep understanding of the business, country and functional task. Their will be other talented managers in the organization but all of them are not flexible with all combinations discussed above especially when it comes to cross border coordination and integration.


The above research is based on Global leadership skills, but before starting major of global leadership it was essential firstly to give a brief description of general leadership and its skills in normal organization and after words major portion was done relating to the base of this assignment. For this research different articles, journals and books have been referred to retrieve the quality data in order to deliver accurate and up to date information. Athens has played a vital role in the accomplishment of this data, it’s the same online service which is not only use around the world but is also used by UK education community, NHS and The British Council.

To explain and portray the crystal clear image of the topic company which has been selected after a deep research is Toyota and tried hard to explain points related to the company’s situation.


There are few limitations which are explain as follow:

1: Interview were require from the Toyota companies higher rank employee regarding their growth, expansion and strategies, which unfortunately, wasn’t possible.

2: Analytical data would have been more help full and would have explain few more points clearly regarding the affect of good global leader strategies in terms of graphs and tables.

3: Interview were require from some regular customers of Toyota who are using this product since ages, their feed back could have some add on in the research work


“There is at least one point in the history of any company when you have to change dramatically to rise to the next level of performance. Miss that moment – and you start to decline.” (Andy Grove)

Organization is like a horse, just like horse need a good rider same as organization needs a good leader to run up to its maximum capacity, see long term goals, give vision to the strategies around the world. Effective leadership of the company is essential for every organization in the world of today. Global leadership requires not only training but also vast amount of experience and confident to run the company in its difficult time. As its not essential that global leadership should be the same as discuss in the above reading because thousands of research has been done on this topic by various writers and especially now a days where companies aren’t limited to production of units it has been expanded to services as well so in terms of services role of global leader can be different up to some extent, in that case information technology and knowledge management plays vital role.

The success of Toyota which has been discussed above is not only because of their leadership skills but it about the organization culture as well the way they have created that culture which they named as The Toyota Way and also 14 principles of Toyota. Person in any company name as Business manager – Country manager – Functional manager and Corporate manager considered to different person for different jobs but this can be done by one person depending up on his contacts, experience and the way he performed his duties. Role of local leader is no more different then the role of global leader but just add on some extra powers and when extra powers comes it doesn’t come alone it always come with greater responsibility.


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