The Purpose Of Training And Development For Employees Management Essay

Placing employees in job does not ensure there success. New employees are often uncertain about their role and responsibilities. Training and development both are needed for them, once employee have been trained and mastered their jobs, they may need further development to prepare for their further future responsibilities. And with ongoing trend towards greater work force diversity, flatter organizations and increased global competition, training and development efforts are very important.

Steps of Training And Development :

There are four steps

Need Assessment.

Lay down objectives.

Program Contents.

Learning Principle.

Need Assessment :

Need assessment diagnoses the current problem and future challenges. In this it is checked that an employee need the training or not. This can be find out through his supervisor, clients and employee him self inform us that he need training and development or not. There is an other source through which we come to know that employee need it or not, that is ACR

( annual confidential report ).Its all about employees performance.

Lay down objectives.

These are the objectives of training that for what object training is conducted. These objectives are decided on the bases of need assessment, that which type of training or development is required.

Program Content :

Program contents is also compulsory to come to know that in which sequence we have to run our plan of training and development, because sequence is compulsory in every thing/.

4- Learning Principle.

Learning principle include five principles, as follow.

Repetition.

Participation.

Relevance.

Transfer.

Feed Back.

All the five principles are very important

Types of Training and Development :

There are 2 types

ON-Job

OFF-Job

There are also 4 types of on-job training and development, and there are 5 types of off-job training and development.

Training is one of the most important parts of an organization’s overall Strategy. Before starting a particular venture or considering a potential acquisition, the first question arises that, whether there are required skills present in the organization or not. Typically all key skills required for efficient management of a company must be available in a company; however other non core activities can be outsourced. Need of training arises due to advancement in technology, need for improving performance or as part of professional development.

Benefits of training are intangible and investing in training benefits both, organization and employees for a long period. Training enhances a worker level of skills. It provides sense of satisfaction, which is an intrinsic motivator. Training also provides organization multi skill employees. Training increases an employer commitment to their job and their organization. Better understanding of jobs reduces accidents.

One of the most important benefits of training for an organization is that, it provides skills inside the organization which reduces overall cost of an organization’s operations. Quality is one of the key features required for survival of an organization in long term. Total Quality Management (TQM) and other quality management techniques require staff training as an important requisite for its successful implementation.

Customer satisfaction increases repeat business, which is a key to success. By training employees for promoting good customer relations will increase customer satisfaction and quality of service. Just-in time philosophy is one of the leading ideas in Japan. Better training will reduce waste and machine down time. A major portion of quality costs consists of supervision; by providing proper training this is reduced. Training increases productivity of employees and processes.

High employee turnover may be a serious threat to an organization existence, major benefit of training is that it reduces staff turnover and help an organization to retain its staff. Better training can provide an organization competitive advantage over others in industry.

In service industries the main source of an organization income is its staff expertise and skills, acquiring professional with high skills is comparatively expensive than training current employees to acquire those skills. Training is also a key requirement for new recruits; proper training helps them to understand the job, its requirements and responsibilities. Training also increases understanding of the organizational culture.

Training programs increases communication between different levels of an organization. Any deficiency in processes and jobs are eliminated and those close to production processes become involve in the management. Staff empowerment is a recent trend in management; such empowerment will only be successful when proper training and development is provided to those empowered.

Training is encompassing everything that is expected for the enhancement of organizational development and competencies. In order that the total performance may be improved, organizations need to have trained and experienced people. Sound organizations move along and administer training and development programs for the employees. These programs are purposive and meant to equip the employees with the necessary skills that are required for particular jobs. Besides, failing to reach an expected or required level of performance of the employees or declines in the productivity orchanges due to technological breakthroughs also necessitate training and development programs to be administered in the organizations. Also, the complexities of various jobs emerge the importance of training and development programs.

Training is a process of learning as well as the application of acquired knowledge aiming at better performance of the employees, while development involves not only the related process but also helps the employees in building up their personalities, at the same time as, improving their progress towards the actualization of their full potentials. It is training and development programs that bring about tremendous change in terms of knowledge, attitudes and behavior of the employees. Owing to these programs, the employees are not only well acquainted with what is expected of them and how they need to enhance their skills and competencies but also it is a way to achieve overall organizational development, effectiveness and efficiency in a desired manner.

Management appoints leaders, the managers, who influence the employees so that they can make goal directed efforts to produce the desired results. They inspire the employees for the accomplishment of organizational goals. They build up competencies and ethical standards. They direct the employees towards defined objectives of the organization while providing effective training and development programs. They enthuse and motivate them so that the tasks can be carried out effectively and efficiently.

Before the training programs being implemented, the need of training is identified. It is ensured whether training can serve the purpose. Depending upon the needs of various jobs, different methods of training programs are conducted, such as, on-and-off the job methods, special lectures, conferences and seminars. The purpose of on-the-job method is to involve the employees in learning while they are at work, whereas through off-the-job training program, the employees need to leave the work place so as to spend the required duration in the learning process. Special lectures are meant to create the awareness of fundamental knowledge. By way of arranging conferences, various discussions are held on the points of common interest, in regard to the organization and various issues, ideas are collected and experience is shared in order to deal with the problems. With critical discussions, the participants of seminars study the various aspects and the complexities of particular jobs.

The sole purpose of training and development programs is to build the necessary skills of the employees and to create positive feelings among them. It’s a fact and apposed to the supposition that man can do things what he believes he can. Thus, a true leader is the most influential person to build self-confidence of the employees. He is a source of inspiration to his subordinates. He strives to instill the team spirit by making his members believe that they are capable of doing challenging tasks. This is how the employees learn many things and develop their personalities while improving organizational competence under the healthy environment of an organization.

A trained and skilled employee is far better than those untrained and unskilled. He becomes competent and performs his assigned task independently. As an illustration, once an untrained employee asked his friend who was trained, “After all what you learn by training program? I don’t think it’s of any worth.” He replied jokingly, “We are trained even how to ask questions and the art of effective communication which you seem to be lacking.” In fact, it’s funny instance but it reveals the fact as training is all encompassing – it covers all necessary skills of the employees required in the workplace while motivating them to work in a desired and capable manner.

The major benefits of training and development programs are that the employees who are trained need lesser supervision than those who are not.

Purpose and Importance Of Training and Development

For Employees and Organization :

As I discuss above that training and development in every field of life is very important to stay with time.

Utilization of Human Resources become Optimized:

Training and Development helps in optimizing the utilization of human resource that further helps the employee to achieve the organizational goals as well as their individual goals.

Development of Human Resources – Training and Development helps to provide an opportunity and broad structure for the development of human resources’ technical and behavioral skills in an organization. It also helps the employees in attaining personal growth.

Development of skills of employees – Training and Development helps in increasing the job knowledge and skills of employees at each level. It helps to expand the horizons of human intellect and an overall personality of the employees.

Productivity – Training and Development helps in increasing the productivity of the employees that helps the organization further to achieve its long-term goal.

Team spirit – Training and Development helps in inculcating the sense of team work, team spirit, and inter-team collaborations. It helps in inculcating the zeal to learn within the employees.

Organization Culture – Training and Development helps to develop and improve the organizational health culture and effectiveness. It helps in creating the learning culture within the organization.

Organization Climate – Training and Development helps building the positive perception and feeling about the organization. The employees get these feelings from leaders, subordinates, and peers.

Quality – Training and Development helps in improving upon the quality of work and work-life.

Healthy work-environment – Training and Development helps in creating the healthy working environment. It helps to build good employee, relationship so that individual goals aligns with organizational goal.

Health and Safety – Training and Development helps in improving the health and safety of the organization thus preventing obsolescence.

Image – Training and Development helps in creating a better corporate image.

Profitability – Training and Development leads to improved profitability and more positive attitudes towards profit orientation.

Training and Development aids in organizational development i.e. Organization gets more effective decision making and problem solving. It helps in understanding and carrying out organizational policies

Training and Development helps in developing leadership skills, motivation, loyalty, better attitudes, and other aspects that successful workers and managers usually display.

Training and Development demonstrates a commitment to keeping employees on the cutting edge of knowledge and practice.

Although training helps employees do their current jobs, the benefits of training may extend throughout the person career and help develop that person for future responsibilities. Development, by contrast , help the individual to handle the future responsibilities with little concern for current job duties.

Lets take an example of Banking sector and other industries.

Example # 1

In banking single person performing different kind of duties in different days, that’s why he can easily handle the stress of work and Varity of work, basically bank giving him on-job training during his duty by assigning him different seats to perform different work and due to this, it give benefits of bank, and also employee become polished.

Example #2

Similarly if we see in other industries or in defense forces (air force, military, navy) company / organizations send abroad his employees or send to other training and development institutions for future benefits for both organization and employee.

And in the end employees pay back for this to organization in shape of benefits and profits. Its biggest example is SAMSUNG.

Example # 3

Now if we see the training and development of MacDonald’s, a normal person can say that there is no need of training and development for its employees, because they are already well trained, but they continuously doing the process of training and development for their staff. The reason behind this is that they want to get maximum profit day by day and that want to stay in market, and the other important reason is this that they want to up-to-date their knowledge about innovations, coming circumstances, new dishes and etc.

That’s why they are able to stay stand with its competitors.

Typical Reasons for Employee Training and Development

Training and development can be initiated for a variety of reasons for an employee or group of employees, e.g.,:

When a performance appraisal indicates performance improvement is needed .

To “benchmark” the status of improvement so far in a performance improvement effort.

As part of an overall professional development program .

As part of succession planning to help an employee be eligible for a planned change in role in the organization .

To train about a specific topic (see below) .

Typical Topics of Employee Training

Communications: The increasing diversity of today’s workforce brings a wide variety of languages and customs.

Computer skills: Computer skills are becoming a necessity for conducting administrative and office tasks.

Customer service: Increased competition in today’s global marketplace makes it critical that employees understand and meet the needs of customers.

Diversity: Diversity training usually includes explanation about how people have different perspectives and views, and includes techniques to value diversity

Ethics: Today’s society has increasing expectations about corporate social responsibility. Also, today’s diverse workforce brings a wide variety of values and morals to the workplace.

Human relations: The increased stresses of today’s workplace can include misunderstandings and conflict. Training can people to get along in the workplace.

Quality initiatives: Initiatives such as Total Quality Management, Quality Circles, benchmarking, etc., require basic training about quality concepts, guidelines and standards for quality, etc.

Safety: Safety training is critical where working with heavy equipment , hazardous chemicals, repetitive activities, etc., but can also be useful with practical advice for avoiding assaults, etc.

Sexual harassment: Sexual harassment training usually includes careful description of the organization’s policies about sexual harassment, especially about what are inappropriate behaviors.

General Benefits from Employee Training and Development

There are numerous sources of online information about training and development. Several of these sites suggest reasons for supervisors to conduct training among employees. These reasons include:

Increased job satisfaction and morale among employees

Increased employee motivation

Increased efficiencies in processes, resulting in financial gain

Increased capacity to adopt new technologies and methods

Increased innovation in strategies and products

Reduced employee turnover

Enhanced company image, e.g., conducting ethics training (not a good reason for ethics training!)

Risk management, e.g., training about sexual harassment, diversity training.

How Training benefits the organization :

Leads to improve profitability and more positive attitude towards profit orientation.

Improve the job knowledge and skills at all levels og organization.

Improve the moral of the work force.

Help people to identify the organization goals.

Help to create a better corporate image.

Fosters authenticity openness and trust.

Improve the re3lationship between boss and subordinates.

Aids in org developments.

Learns from trainees.

Aids in understanding and carring out organizational policies.

Provide information for further need in all area of organization.

Organization get more effective decision making and problem solving.

Help in developing leadership skills, motivation, loyalty, and better attitude.

Increase the productivity and quality of work.

Helps in keep cost down in many areas.

Develop the scene of responsibility to the organization for being competent and knowledgable.

Improve labor-management relations.

Reduce outside consulting cost by utilizing internal competent sources.

Eliminates suboptimal behavior.

Create appropriate climate for better growth and communication.

Aids in handling conflicts, there by halping to prevent stress and tension.

Benefits to the Individuals which in turn Ultimately should benefit the Organization :

Helps the individuals in making better decisions.

Through training and development, motivational variables of recognition, achievement, growth and advancement are internalized.

Aids in encouraging and achieving self development and self-confidence.

Helps a person to handle stress, frustration and conflicts.

Increase job satisfaction.

Helps in eliminate fear in performing new tasks.

In the ending I personally want to say that with the other things Training and Development is very important and compulsory for the success of any business.

Where finance is the oxygen for the business, training and development is like the back bone of the business.

Because development is needed with the passage of time, if you make no training and development programs and unable to train your employees, you become bored for your stake holders, and you will loss the race.