Business Analysis and Systems Recommendation Report of Technology Consultant

Maryland Technology Consultant, Inc.

Business Analysis and Systems Recommendation Report

Introduction

Maryland Technology Consultants, Inc. (MTC) is an Information Technology consulting firm with its headquarters located in Baltimore Maryland. MTC was founded in May 2008 by its Chief Executive Officer (CEO) Samuel Johnson. The firm has a current employee roster of three hundred fifty employees and with gross revenue of ninety-five million dollars annually. MTC, along with the Baltimore office, incorporates two satellite offices in Bethesda, Maryland and Herndon, Virginia.

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MTC’s intends to expand its client base from midsize businesses and governmental contracts into the global marketplace. With aspirations of expansion into international markets, MTC identifies its need to increase personnel. With the inception of two large, recently acquired contracts, MTC foresees need of an additional seventy five (75) new employees. The current manual hiring process is a concern and has been identified by Chief Information Officer (CIO), Raj Patel, as a major issue that needs be addressed in a relatively short period of time. Mr. Patel has suggested the firm implement Software as a Service (SaaS) to tackle current process issues as a means to streamline future hires.  Also noted were desires to implement improvements in mobile computing, communication between departments regarding new employee processing, and a secure infrastructure for client data storage.

1. Strategic Use of Technology

1. Organizational Strategy

Maryland Technology Consultants (MTC) strives to provide the highly skilled consultants and consulting services to its varied client base. The organization’s future depends on the rapid hiring of highly skilled future employees, both locally as well as internationally. It is imperative MTC chooses a software suite that will streamline hiring, assist with overall decision making while staying within budgetary and organizational mission goals.

  The Maryland Technology Consultants (MTC) Senior Management Team expresses a must that MTC maintains its reputation and commitment to delivering the level of service his clients have grown to expect. The main objectives are to quickly obtain a talented staff affording expansion regionally as well as globally, without compromise to security, mobile compatibility or the needs of future growth. introducing cost efficient technology will provide a vital overhaul to MTC’s hiring procedures, allowing for human resource recruiter and payroll personnel to perform duties more efficiently while remaining able to operate the corporation reliably for a dynamic workforce. An improved data management system that can adapt to the changing organization, be user friendly and provide seamless network integration would put MTC’s recruitment department on par with its counterparts and increase its competitive advantage; equipping human resources with the proper tool(s) to identify highly competent employees in less time and effectually achieve organizational growth efforts

2. Competitive Advantage

 Maryland Technology Consultants (MTC) could increase their completive advantage by implementing the technology in a strategic manner. An updated recruitment utilizing keyword screening coupled with an On Boarding system would streamline the employment process,  potentially make the acquisition of new contracts easier and could increase profit as well as increase employee/employer relationships. By streamlining the hiring process and attain the most qualified individuals, would ensure MTC’s ability to expand its workforce would fall in line with the desire to manage a greater client load. It would also simplify the duties while affording better time management for the recruitment and hiring staff.  By implementing efficient changes to its hiring and data management systems, MTC can increase their competitive advantage exponentially.     

3. Strategic Objectives

          Maryland Technology Consultants (MTC) strategic objective should be to streamline its hiring process allowing them to identify the proper human capital based on future business need. Implementing a modernized hiring process, MTC will be maximize its efforts while scaling back of expended man hours during its hiring practices. By finding the right employees in minimal time, MTC will be able to meet it growth potential goals and maintain its competitive advantage.

4. Decision Making

          We will discuss the strategic use of technology for employing new candidates at Maryland Technology Consultants (MTC). MTC is a competitive Information Technology consulting company that requires management and IT strategies to achieve measureable results for its clients. MTC’s longevity and prosperity depends on its flexibility and accuracy in candidate identification to be delivered through a streamlined hiring process. “Decisions made at companies without any strategic planning process are twice as likely to have generated extremely poor results.” (Massimo , Lovallo, & Viguerie, 2009)

 The decision making process is critical, but it is only one of many factors we must explore in the strategic use of technology. The roles and responsibilities in the decision making process for MTC shall be presented in the chart below: