Read the best essays review
As carried out by a Chartered Legal Executive
Updated: 1st December 2014
The review below was prepared by a qualified legal executive and gives an impartial report on the offers and claims made by Best Essays via their website at uk.bestessays.com. All details are correct at the time of publication.
Trust and transparency
- This is a Ukrainian company and this is readily verifiable online.
- They do not accept visitors, nor do they provide any UK address or company information, details of their team, or any other identifying information on their website.
- Best Essays is not a registered data controller. They guarantee full confidentiality but this is not supported in their terms.
Originality and quality of work
- Best Essays state that the work will be plagiarism free and will be scanned using plagiarism software. They do not specify what recourse a customer will get if plagiarism is detected.
- Best Essays recruit writers through their website (http://uk.bestessays.com/become-an-author.html). As for Custom Essays, they require only a resume and samples of work, with no qualification or ID documents.
- Poor pre-sales customer service due to not being very helpful and very pushy with selling.
- Poor post-sales customer service due to non delivery of requested amendments.
- Couldn't find any mention on Best Essays' site or in their terms that help would be provided in locating sources.
- The only mention of resale is in Best Essays' terms where they state if a refund is issued, they reserve the right to reserves the right to use, resell, distribute and share the work with third parties.
Value for money
- Best Essays charge £87.80 / 1,000 words / undergraduate 2:1 essay (Best Essays works on a page basis - each page contains roughly 250 words). Best Essays charge fees that do not allow them the margin to hire professional UK writers at going rates to complete the work, so regardless of the promises they make on their websites, this simply isn't achievable. This explains the poor quality of the work they provided.
Speed of service
- Their policies are a little vague concerning delivery of work. They state that the Company cannot be held liable or responsible for any type of delivery issues resulting from problems beyond its control but they do not specify what will happen if the reason for delay is within their control.
- Best Essays offers offer a 7-day free revision policy. If you are still dissatisfied with the paper, they state that they will assign another writer or give you full refund, subject to three day deadline. Amendments outside of the scope of the original order are not permitted.
- Note that we requested amendments and got no response for 2 weeks, at which point we threatened legal action and they asked us what we wanted amending (which we had already told them). We never got the amended work.
Find out more about the UK Essays difference
If you are looking for a genuine, UK based essay writing company then take a look below.