Examples of Total Quality Management principles and practices
✓ Paper Type: Free Assignment | ✓ Study Level: University / Undergraduate |
✓ Wordcount: 418 words | ✓ Published: 22nd Jun 2020 |
Question
I need to know the difference between TQM practices and TQM principles and examples of principles and practices as I am mixing them up.Answer
According to the Chartered Quality Institute (2016) there are eight principles of TQM:- Customer focus
- Good leadership
- Involvement of people
- Process driven approach
- System approach to management
- Continual Improvement
- Factual decision making
- Mutually beneficial supplier relationships
References
Chartered Quality Institute, 2016, Total quality management (online), available: [http://www.thecqi.org/Knowledge-Hub/Resources/Factsheets/Total-quality-management/], accessed: 06/07/16 Toyota GB, 2013, Kaizen – Toyota production System Guide (online), available: [http://blog.toyota.co.uk/kaizen-toyota-production-system] accessed: 06/07/16
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