Using Mobile Phones In Different Telecommunications English Language Essay

Published: Last Edited:

This essay has been submitted by a student. This is not an example of the work written by our professional essay writers.

When we discuss about "Telecommunication", Mobile phone is the first thing come to our mind. Nowadays, as you know that mobile phone did provided many features for us to communicate with each other. Short message service (SMS) is one of the familiar features that have in mobile phone. This function can help to maintaining our social relationship, business transaction and so on. In the mobile phone, they are also provide some emoticons, symbol and abbreviation words for short message service functions. Because of this functions, a new phenomenon has occurred. The mobile phone user used the emoticons, symbol and abbreviation word on their text message. The message that been send give many problem to their receiver to understand the meaning of the message. Many people state their worried for this phenomenon because it will give some impact and can corrupting our national language.


Technology is referring to whatever can be said at any historian period. It is also the evolution of practical and tool use. Nowadays, technology is very important for communication. At the moment, many technologies have been evolved especially technology in telecommunication. The most popular technologies of communication that has been used worldwide are cell phone or also known as mobile phone. Each people's in the world at least have their own mobile phone. The uses of the mobile phone were used by the children, teenagers and also adult in order to make easier communication. In Malaysia, the mobile phone technology is growing from day to day. From the growing technology of telecommunication, a lot of mobile phone brand have been produced and also model for each brands. Hence, it comes with different specification and technologies. As an example for mobile phone brands are NOKIA, SONY ERICSON, SAMSUNG, and MOTOROLA. They are several features that provided in mobile phone such as phone call, short message service (SMS), video call and etc. Most of people like to use a short message service (SMS) as main communication.

Short message service (SMS) was used in order to communicate among people. Using the SMS, all mobile phone users can communicate anywhere and anytime. The cost for a message is cheaper than make a phone call. In fact, SMS is said to be the cause of damage to our language. In SMS, most of the user use an abbreviation word and mixed it with the standard language. It because using the abbreviation is to make an easy and faster text message without typing a standard word. As far as the receiver can understand, it should be fine to use the abbreviation. Some people are worried about the corruption or impact of our national language such as Bahasa Melayu and English through abbreviation, newly created words, code-switching, code-mixing, and emoticons or symbols in typing SMS. Actually there still some others find that SMS has opened up new opportunities for national language to survive and some mother tongue languages to be revived as they are able to Romanize their languages in their SMS. Hence, there still have advantages of using abbreviation in living day although it may corrupt national language but it still can be fixed.


Nowadays, telecommunications widely use in our industry. Telecommunication industry growing up very fast this few years which make new technology appeared. This industry consisted of the telephone companies and the equipment vendors. Hence, telecommunication industry has included more services such as cable operators, wireless carriers, internet service provider, equipment of telecommunications and cable to expand telecommunication industries. Telecommunications were used all of the hardware and software to make sure application can run on this infrastructure. From the evolutions of telecommunications, information can be shared via media including image, voice, data, documents and video (Lucky and Eisenberg, 2006). Therefore, all people around the world was used this services in their daily life.

Mphalele & Mashamaite (2005) define SMS as:

The Short Message Service (SMS) is a service that a cellphone service provider provides to his clients for ease of communication. Cellphone users can communicate with one another using symbols and or abbreviated form of words and sentences to save space, time and money.

. Below is a table of standard word and the abbreviation word that provided by Vodacom for the user:

Table 2.1 Standard word abbreviation

Words in Full

Abbreviation or SMS Language

All the best








Back to back










Sad face


From Table 2 .1, there are examples of abbreviation what widely use today. Some of the words are very similar used by mobile phone user. It will cause misunderstanding to a receiver that not very familiar with these abbreviation word.

Mphalele and Mshamaite (2005) say some of the SMS words are semantically confusing because of their dual meanings, that is, theyhave both the conventional meaning and the SMS meaning. This situation arises where the SMS word has thesame spelling as that of the English or the Afrikaans word. For example,

(a) Hand (English) - part of your body at the end of your arms (Collins

Cobuild English Dictionary)

(b) Hand (SMS) - have a nice day

(c) ATM (English) - automated teller machine

("Texting leading teens down dangerous and illiterate paths", 2010) report Welsh journalist, John Humphries, says that it is "wrecking our language." He refers to refers to examples such as "lol" which may mean "laughing out loud" or "lots of love" depending on the context. He describes what are known as emoticons and textese as irritating and lazy behaviours. His view is the use of such abbreviations "promote sloppy habits gained while using them." He added this "will result in students' growing ignorance of proper grammar and punctuation."

Every country have own National Language that been used as mother tongue language. It is an important element in any country. The language also represented races in the country. Malaysia has various language which represented different races such as, Malay, India, Chinese and etc. With language, communication can be made with each other no matter at home or abroad. Now, the evolution of communication produced a new phenomenon around world. Short message service (SMS) is a very popular among the phone user to communicate by sending an abbreviation word, emotion icon and symbol to the recipient. Here are some examples that been taken from questionnaires survey:

Example 1. "Do u want 2 come with me?"

Example 2. "How r u?"

Example 3. "Slmat pg"

From above example, user likes to use an abbreviation word and mix number in texting SMS without thinking either the recipient understand or not. For teenagers, this abbreviation is familiar because of the common used but for adults, this will give a problem to understand the meaning of the message.

Nantel and Sekhavat (2004) said in the case of a commercial message, the language of the message and its source will presumably define the issuer of the message to some extent, and these elements consequently have a significant impact on variables such as the perceived credibility, understandability and acceptability of the message.

Wijesinghe and Gunawardana (2008) state that although SMS is a usable means of communication, it can also be a harmful tool on unwanted hands. Especially kids who are using mobiles may easily be victims of unpleasant incidents spread via SMS.

("How texting is wrecking our languge", 2007) said the danger for young people especially - is that they will come to dominate. Our written language may end up as a series of ridiculous emoticons and everchanging abbreviations.


To add more prove of this research, a survey questionnaires paper have been made in order to know more details about the impact of abbreviation word for our language. In order to make the survey run smoothly, the target people, participants aged from 15 to more than 40 that owned mobile phone. This survey only involved 30 people from different ethnic.

3.1 Summary of the process for SMS abbreviation

Below is the flowchart for SMS abbreviation (Figure 3 .1).

Figure 3.1 Process for SMS abbreviation.

This questionnaire has been given to several ranges of ages. After fill up the questionnaires paper, then the paper was compiled. Therefore, all the data from survey was used to show what people said about this survey.


1 .Do you have a mobile phone (mobile phone)?

YES=28, NO=2

Figure 4.2 People owned mobile phone.

From the pie chart, 28 people from 30 people have a mobile phone for used in daily life and 2 people do not have a mobile phone. This thing happens because of the evolution for telecommunication that make mobile phone very popular among people to communicate with each other.

2. Do you SMS?


Figure 4.3 People that SMS

From the Figure 4 .3, 25 people using the function of SMS and 5 people did not. We can conclude that the 25 people that use SMS function were a teenagers, students or young worker and the rest are adult that only use a phone call to communicate.

3. When you used SMS, did you shorten up the words, abbreviate the words or chunk the words?


Figure 4.4 SMS shorten up or abbreviation the words.

From Figure 4 .4, 20 people shorten up the word when texting SMS and 7 person do not and 3 person not applicable. This because if used a shorten word, easy for them to type the message and send it without waste their time. For the left 10 person, maybe they used standard word for SMS.

4. Did you mix up more than one language in your SMS?


Figure 4.5 Mixing up more than one language.

From Figure 4 .5, 16 person mixes up the language and the rest did not. This people mix up the word only when SMS with someone from different ethnic and the rest only SMS with their same ethnic.

5. SMS will corrupt your language?

Figure 4.6 Corruption of language.

From Figure 4 .6, 70% of the people that answer this questionnaire agree that SMS will corrupt our own language. 30% say that language can survive either used a SMS or not.


This study was success as it achieved its missions and objectives. The main objective of this study is to show an impact of using an abbreviation word to national language. The assignment can be archieved by doing a several methods like do a research an some questionaire survey. However, an interview to someone who has a big knowledge absolutely can be used to make sure this study more interesting and clear.

Finally, it can be concluded from the survey that 70% of people not agree with the critic that "SMS is corrupting our language". As a person who makes this research, I agree because after do a research, the result shows SMS give more bad impact than a good one. Hopefully, they government and all people must take an action from now to make sure our language will survive till our next generation.