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An interpersonal skill is a development that allows one to interact successfully with another people which been identified as critically important by both personal theory and pedagogue. Regardless of the acknowledgement, social skill development has been mostly ignored from the standpoint of developing productive intervention procedure for those who are deficient in interpersonal behaviours (Greenwood, Walker, & Hops, 1997; Sttrain, Cooke & Apolloni, 1976). Despite the fact that most author (e.g. Rungapadiachy, 1999; Hargie and Dickson, 2004; Hayes, 2002) tend to agree on the proficiency is the essential for effective interpersonal interactions.
Meanwhile, technologies are advancing everyday as we talk. New ideas and devices are purely trying to bring people life closer. Mobile devices were first developed in Sweden 1956, but it doesn't have any conveniences and immediate connectivity. Therefore, according to Fortunati (2002) Motorola created the first generation of cellular network. As claimed by the first generation was not approving by the FCC, but the second and third generation of mobile devices network and accessibility were improving (Corbett, 2009).
According to the current mobile devices conveniences and immediate connectivity enables immediate access and voluminous interpersonal communication anywhere at any time (Ryu, Cui& Parsons). A number of research shows that mobile devices shows the interaction of device should be flexible to adapt to the users daily habits. This becomes the reasons why mobile devices are useful toward the society now days.
Besides, mobile devices are proof to be worthy devices for user to interact in smart environment (Roduner, 2006). According to Hannah Rippin (2005) many social theorists such as Habermas, Thompson, Agger and Giddens has been addressed the role of communication in the formation and development of the society.
Hence, the technology of mobile devices helps users to freely try out the identity they want to portray to their audience; they can portray several different roles. Modern technologies such as internet dating, e-mail, instant messaging and other will unconsciously loose, tied and broken the interpersonal bonds (Hannah Rippin, 2005). Today, mobile devices allow individuals to have the sense of secure wherever they go and they are capable to remain the social contact with those whom are in their social network. With this mobile devices are taking over on a global level (Corbett, 2009).
As claimed by Reid and Reid (2007) the global mobile devices market now is approximately 1.8 billion subscribers, and it is predict to reach 3 billion by end of 2010. Communication and the way society interact now is huge change of sociology. Sociologically is make applicable due to the mobile devices is changing the way in which all of this interaction occurs. The interaction of communication has change now due to mobile devices because it makes an individual to be available at anytime and anywhere (Corbett, 2009). Thus, the quality of face-to-face interaction will be decreasing seen now individual is paying more attention towards mobile devices.
In the late 1990s mobile devices have rapid growth and have become a necessity in our daily life style. It has become the trend for youngster to communicate and form their own special subcultures in which they communicate through short message service (SMS), or e-mail over the mobile devices (Skog, 2002; Kasesniemi & Rautiainen, 2002; Ishii, 2004). Therefore, to explore the affect on interpersonal skill, this research compared four different types of effect on mobile devices such as time spent, social pattern, consumers' behaviour and development of technology on interpersonal skill. Mobility or portability as it is frequent called, is a new paradigm which briefly shows the vision of today communication media (K.Ishii, 2006). As Mark Twain has quoted "Half our life is spent trying to find something to do with the time, we have rushed through life trying to save".
Hence, time is important in life but people nowadays tend to spend their time on technology such as mobile devices. To some extent, people now spent remarkably, more time on mobile devices than doing other thing like sport. Today, among the US consumers time spent on mobile devices has doubled in the past two years. These devices are use for activities such as gaming, music, apps use, internet, SMS and others (NY, 2012). As Josh Constine (2012) say the time spent on Facebook's mobile sites has surpassed the usage of classic websites. This show that consumer today are spending more time on devices that doing activities that will using their physical strength and communicate with their friends and family without using technology devices. Time spent on mobile devices is believed to lead a negative perception toward behaviour.
Behaviour has change due to the border acceptance and adoption of technology. The term of consumer behaviour is the way of using, evaluating and purchasing it which will satisfy them (Schiffman, 1994). In this study, consumer behaviour is evaluated in such a way to see the confidence level and shyness when they communicate face to face.
Mobile devices have become a necessity for life, and without this thin gadget many people would feel incomplete. We now use mobile devices in our everyday life as a phone, voice recorder, dairy, alarm clock, watch and for making and confirming appointments, dealing with clients etc. Mobile devices are not simply an electronic gadget, and it is difficult to define in one way about the usage of mobile devices. With the advance of technology, mobile devices are becoming a way of life. Mobile devices are not used as just communication tools but are also considered as devices which have strong communication network along with the other functionalities such as audio solution, FM radio and camera features.
Mobile devices have truly really changed the way people communicate with each other. Gone are those days of the pay phone down the street and around the corner being one of a person's major means of calling home because they forgot what they had to get from the grocery store. Mobile devices have generally no boundaries in that a call can be made from almost any location at any time. With this luxury and the feature to store contact information, friends and family are at our finger tips and can be reached by the push of a button, or by the sound of their name; thus enabling closer and easier contact and making this world a "smaller place." Mobile devices users have fallen victim to addiction, based on the current development and continuous improvement, users are always left wondering what's next as they wait for the next big feature. Thus, it is important for people to know that time spent, social pattern, consumers' behaviour and development of technology on mobile devices can affect them. Therefore, this research is to test the following question:
How would time spent, social pattern, behaviour and development of technology on mobiles devices affect level of interpersonal skills?
To study the effect of time spent social pattern, development technology and consumers' behaviour on level of interpersonal skills in mobile devices.
To investigate the relationship between times spent on mobile devices and level of interpersonal skills.
To explore the relationship between social pattern on mobile devices and level of interpersonal skills.
To determine the relationship between behaviour on mobile devices and level of interpersonal skills.
To investigate the relationship between technology development on mobile devices and level of interpersonal skills.
Significance of Study
Several factors that affect individual level of interpersonal skill on mobile devices were studied in this research. This enables the better understanding on the level of interpersonal skill of an individual in mobile devices. Factors such as time spent, social pattern, behaviour and technology development influences the level of interpersonal skill of an individual. Thus, mobile devices have become more competitive in the market where every individual is using it as a communication devices and etc.
Time spent on mobile devices can affect an individual level of interpersonal skill. The contextual mobility is also a factor that influencing interpersonal behaviour. According, to Goffman (1973) in face to face interaction, communication needs to conform to the contextual aspects which reframe their interaction. Meanwhile, mobile devices can also spoil an individual personal relationship merely by the presence of it when it is not even in use (Mark, 2012).
As mention by Giddens (1999a, b) believes that there is no single driving force behind globalisation, although instantaneous communication has had the most profound effects on society today. The advance of technologies has shown a positive effect of learning tools process through mobile devices (Yaros, 2012). As mobile devices technology rapid growth it increased the attention in education, the definition of "mobile learning" remain broad (Frohberg et al., 2009). Technology nowadays is a device that permits individual to change their performance rapidly, call to call, chat room to chat room but it will not teach them the interpersonal skill when it comes to face to face.
This study will also provides better understanding on how mobile devices affect level of interpersonal skill. Thus, mobile devices has become more advance and because of that people tend to use devices to communicate instead of face to face. Factors discussed in this study will give researcher information on how people perceive towards mobile devices in interpersonal skill and how it influence it.
Scope of Study
A person level of interpersonal skill can be studied in many factors. In order to specify the study, this study is focused only in mobile devices factors. Mobile devices are growing rapidly due to the high development of technology which helps people in their daily lifestyle. Therefore, these devices can have it pros and cons which can bring benefit to an individual.
This study is mostly focused on the affect on mobile device towards level of interpersonal skill. It is to find out how these factors influence or affect our level of interpersonal skill when a person communicates face to face. Therefore, survey is conducted to see whether it really affect the level of interpersonal skill.
Currently, youngsters are the largest market for the affect on mobile devices towards level of interpersonal skill. Youngster use mobile devices as their communication devices even when they are face to face. Hence, different individual will have a different level of interpersonal skill.
In this study, the target respondents are focused to young adults and youngsters. It is because students and young working adults between 15 to 28 will shown more affect in the level of interpersonal skill. This group of people are mainly uses mobile devices as a part of their life. The use of mobile devices can sometimes bring harm to our level of interpersonal skill.
In Chapter 1, is about the background of interpersonal skill and mobile device are discussed which include the trends and history. Other than that, research problem is distinguished and research objective is formed.
In Chapter 2, is about a brief introduction about literature review. After the introduction, it explains the definition of term that will be frequently used in this study. This chapter continued by literature review on time spent, society pattern, technology development, behaviour and level of interpersonal skills.
Chapter 3 is begins with a brief introduction on research methodology and operational explanation of research variables. Later, research framework is created in order to form research hypotheses. After that, this chapter proceed with the source of research data and sampling design. Lastly it is ended with research instrument and measurement and data analysis.
Chapter 4 is subsist of data analysis by using Statistical Package for Social Science (SPSS), reliability analysis, normality test, descriptive and inferential statistics and hypothesis testing. To bring to a conclusion for this chapter is the discussion of findings in this research.
Chapter 5 is essentially about the conclusion of the whole research, which include the recommendations and the limitations discussion on the research. Future suggestions are also mentions in this chapter.