Learn To Improve The Way We Communicate English Language Essay

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Explain the communication process. How does one ensure that the intended audience has received the right message?

Communication is the process of sharing our ideas, thoughts, and feelings with other people and having those ideas, thoughts, and feelings understood by the people we are talking with. When we communicate we speak, listen, and observe. Communication requires a sender, receiver and message. We can share the information

The way we communicate is a learned style. As children we learn from watching our parents and other adults communicate. As an adult we can learn to improve the way we communicate by observing others who communicate effectively, learning new skills, and practicing those skills. Although the communication process seems very simple, it is not in essence. Some of the obstacles currently in the process itself. Factors of these obstacles, there is a negative impact on the communication process. Some common barriers include the use of an inappropriate (channel), incorrect grammar, inflammatory words, phrases, and body language, technical terms, the conflict.

Another common noise are obstacles. Noise can occur at any stage of the process. Distortion and noise is basically any interference in the communication process the message. Noise can be taken to include various forms of the radio playing in the background, another man tried to enter your conversation, and any other interference to prevent the receiver from the focus.

The communication process is made up of four key components. Those components include encoding, medium of transmission, decoding, and feedback. There are also two other factors in the process, and those two factors are present in the form of the sender and the receiver. The communication process begins with the sender and ends with the receiver.

Verbal Communication

Verbal communication is a way for people to communicate face to face. Some of the key components of verbal communication is voice, text, and language spoken. This is a way for people to communicate face to face. Some of the key components of verbal communication is voice, text, and language spoken. Birth, most people are vocal, producing sound. As a child grows, you will learn how to form these sounds into text. Some words may be the imitation of nature sounds, but others may come from emotional expressions, such as laughing or crying. Words alone do not make any sense. Only one word can mean. Since then assigned to the mean, language development, which led to the development of speech.

Non-Verbal Communication

Non-verbal communication includes facial expressions, eye contact, voice, body posture and movement tone, positioning within the group. It may also include the clothes we wear or our silence us. In-person communication messages at two levels simultaneously. If the non-verbal cues and the spoken message is inconsistent, the flow of communication disrupted. Right or wrong, the communication receiver is often based on nonverbal cues, he had received the sender's intent.

Sending the Message

Send a message to send the message in four of the elements involved. First, as the instructor (sender), you develop the message you intend to communicate. Next, do you think there may be barriers that may affect the message. This includes your experience, you will use the terms, and even your sense of the problem was a student. External obstacles such as noise must also be considered. Third, you encode the message, that is, you put your words to use that information. Finally, you clearly communicate (send) mail.

Receiving The Message

There are also four elements involved in receiving messages. Students (receiver) will first listen to and / or see your sent messages. Secondly, the message is affected by external barriers, if any, the students own internal barriers. Possible internal barriers may include the student's level of experience, their understanding of the terms used, their attitude toward the material, or the way they feel about you. Third, your students, through the use of psychological decoding image information. For example, when you say the word circus, the receiver does not "see" the letters constitute a word. On the contrary, there is some kind of mental image.


Feedback is the last in the communication process chain link. Receiving a message, the receiver to respond in some way and signal the response to the sender. Feedback also is the key element in the communication process because it enables you to evaluate the effectiveness of your message, if your audience doesn't understand what you mean, you can tell by the response and refine your message.Signal can take the form of oral comments, a long sigh, written information, a smile, or some other action. "Even if there is no response, but in a sense, a response form" (Bovee and Hill, 1992). If there is no feedback, the sender can not confirm that the correct interpretation of the message receivers. Communication in the process of feedback is an important part, because it allows to send, to assess the effectiveness of the message. Eventually provide an opportunity for feedback, so that the sender take corrective action to clarify the misleading information. "Feedback plays an important communication barriers, setting out an important role: different backgrounds, different interpretation of the word, different emotional response" (Bovee and Hill, 1992).

The sender has an idea. This means that you can get an idea, I hope to share with everyone.

From the information into one idea. This means that when you put a message, you are the recipient can understand your thoughts, you are encoding, decided Message (words, facial expressions, gestures), length, organization, tone and style, all of which depend on what you think , and your audience, your personal style or mood.

Sender of the message. This means that the physical delivery of your message to your receiver, you select a communication channel (verbal or nonverbal, oral or written), and the message you choose depends on your audience's position, the need for speed, and form on the situation.

The message received by the receiver. For the communication happens, you must first get the message receiver. If you give a speech, the people in your audience to be able to hear you, they want attention.

The receiver interprets the message. Your receiver must cooperate, decode your information, absorb and understand it. The information must then decipher the mind of the receiver. If all goes well, the message is to explain and respond according to the established way.

Response to feedback from the receiver to the sender and send feedback to the sender. Feedback is your response and the signal receiver in some way to your response. Feedback is a key element in the communication process, because it allows you to evaluate the effectiveness of your information. If the audience did not understand what you mean, you can tell your response and perfect information.


A Communication Process should be used when you wish to communicate formally within an organization. By using the Communication Process, you can ensure that no miscommunication occurs. As part of the Communication Process, you can also receive feedback on the communications which have taken place to date and ensure that future communications are improved. Communications Management is a fundamental part of any organization and needs to be treated with care. Using this Communications Process, you can communicate effectively at all times.

Question 2:

As the Product manager of a soon-to-be-launched product, explain the methods, the mediums and the vehicles that you would use to communicate with your target audience to persuade them to buy your product. Produce 1 advertisement for your product.


"Imagine that your car just broke down on the highway during morning rush hour. It's raining, and you pull out your cell phone to a tow truck--only to hear a sad chirp from your handset as the battery dies. It's an all too plausible scenario, especially for those of us who aren't so conscientious about charging our phones.

That's why we recommend tossing an emergency cell phone charger into your glove box, your suitcase, or anywhere else it might come in handy. These little cranks, battery boosters, and even solar chargers can give your depleted handset a few extra minutes of juice--just enough to call a friend, dial a tow truck, or even notify the police. We've reviewed five of the latest models and rated them for portability, ease of use and reliability"

The product that needed while you facing any problem or emergency situation but your mobile phone or PDA out of battery. Here is your saver " Emergency travel Charger". This charger is very light and easily to keep it. Here has some specification for the product that I want to promote.

AA Battery Powered Emergency Travel Mobile Charger for handphone, PDA, MP3 & MP4 Players.

Never run out of power again, get a timely charge instantly from this Emergency Phone Charger!

AA Battery Powered Charger allows you to charge your phone, anywhere even your mobile phone is out of power!

It works with Nokia (DC 2.0, DC 3.5), Mini USB, Sony Ericsson (K750), MP3, MP4 player, etc.

Charges at the same speed as your normal mains charger.

Automatically shutdown when device is fully charged.

This Mobile Emergency Charger is made of aluminum and plastic material.

Powered by a single AA battery (battery not included).

With LED indicator.

Weight: 49g

Target audience: teenagers, businessman, management officer and etc.

How to Use the emergency Travel Charger:

Unscrew bottom and load one AA battery into the charger.

When not using the charger, please remove battery.

Connect the appropriate adaptor for your cell phone to the top of the charger.

Connect the adaptor to the same place on your cell phone where you connect other charging adaptors.

Red LED light will illuminate indicating cell phone is charging. You can now use your cell phone

When the red light is extinguished or becomes very faint, unplug charger and replace AA battery before charging again.

Please take out battery when charger is not in use.

Specifications for the emergency travel charger:

Uses 1 AA battery (1.5V)

Input voltage: 1.2V - 1.5V; Output voltage: 5.6V

Charge capacity (equivalent value): 150mAh

Charge current (max): 310mA

Charge time (approximate): 3-5 hours

Standby time (approximate): 24 hours

Talking time (approximate): 100-180 min

Safe protection: short circuit protection, battery reverse connection protection

Dimension: L72mm x D21mm

This product is suitable for all the businessman or the management officer and all the teenagers. Nowadays each person at least had a mobile phone. While need to promote this product, the best way we should set up the marketing plan. The marketing plan process is should analysis the marketing environment, set the marketing objectives and prepare the marketing plan.

Marketing plan is necessary to made our job more become systematic futuristic thinking by management and be a best performance while promoting the product. The objective of the marketing plan should acts as a roadmap and assist in management control and monitoring the implement of the strategy.

The marketer toolbox are product, place, promotion, process, physical evidence and people. The product can be good, service idea, person or place. Its is offered that things we can touch, see, feel it. It is remain unchanged. The packaging of the product must be support product position, and marketing strategy. The packaging must be easy to hold, price and distribution must very clear and identifies the grade of product. The way we promote must be list into the advertisement to form of advertising.

When we promote the product, the barrier and the communication skills are very important. The manager and the marketing department staff needed to promote their product to the phone accessories shop, the wholesalers and etc. In this time we should show the advertisement and prepare all the information about the product.

The relationship between to the public is very important. The most common are the advertising, the most fastest ways are using the mass media such as TV, radio, newspaper, magazine, web and etc. The design for the advertisement must show very clearly for the information, very details for the specification for the product that I needed to promote. The publicity also as name as public relation are designed to influence the perception of various publics via events, or set a small boots to attract the customers.

The most important is the service is the most powerful communication skills, the skills, we can in the business. Whether we communicate in silence, this is a very strong or oral, correct thinking will get you further. We are talking about the business of the emotional intelligence so important. I know the easiest ways to build emotional intelligence is not to say the words of our customers. All the preparation, you supply your own, for the client and themselves.

So what I do to convince customers to buy my product? It is so easy, but because of the development of new skills, it is difficult, or can be easy. This is your choice. If you do not try to think about it, I want to tell you, it will be easier. You will be surprised how easy it works. You can read the communication skills of hundreds of books, but I think this is the easiest and a hint of any person, any successful communication.

Warm-up emotions, feelings practice is also very important, when selling products. This is a wake up your emotions, warm and any future challenges, and their methods. The challenge will be easier to use. As we warm up our bodies and physical tests, the same is true of our emotions. These templates are your warm-up exercise. Use them, their practices and guess what, they even with your partner and working families with children.

In the same way, with intent to set up, the intention to penetrate to your clients. This is an interesting and challenging customers to enjoy. Honestly, to express themselves calmly, without anger or frustration, listening to others, do not feel the loss of negative information. Build real trust in a few seconds, quickly calm and inspire you in pressure and trigger the interaction with others. To the success of the industry in customer service, it is important to understand that customer service is all about perception. Customers need to feel the server know what they are doing, I am glad to do what they are doing, most importantly, happy customers there.


Good communication skills, the need to convince consumers to buy products. Thus, a good communication skills involved with our fellow human beings to communicate, it can be verbal or non-verbal communication are two aspects of the impact. Response to the role of communicators, and labels from our understanding, we are highly dependent on personal meaning to others. The result can be dry, from how we perceive the world and others.