Planning and preparation
For every interview I attend I normally always am aware of the location of where the company is based in order to attend the interview process; in conjunction with this a plan my route well before the interview and even visit the place so I am completely sure. Employers mention in the interview letter if any documentation is needed to be brought along; a contact number is printed on the top of the letter so I can contact in case I am late for the interview. I only take a pen along with me at an interview.
I believe I can make more of an effort in future interviews to dress and appear smart and professional and ensure I remove all jewellery.
Interview do make me nervous however when it comes to presenting myself to employer/s I try to avoid any nervous behaviour because I know it will have an effect on my answers presented. In order to prepare for answers I try to recall any of my strengths, weaknesses and competencies well before the interview and rehearse them. I had no issues in finding the location or faced any difficulties along my journey.
Understanding the question
I do find difficulty answering some open ended questions and this is usually when I begin to feel nervous. However to overcome this I begin to focus on how I can best answer the questions and it takes me around 10 seconds to recall reliable statements.
As I prepare statements before an interview I expect to give well structured answers. I normally know when to pause so the interviewer can ask their next question. If I don't prepare for answers before the interview I find my confident level is low.
I don't always recall what answers I state on the application form, in the future I would suggest to myself to keep a copy of the form so I can refer to the answers. I do make a list competency-based examples and I find this always helps, over time I have improved on structuring them as best I can and I ensure the emphasis is kept on me.
I would truthfully state I don't do much or at all any research however I would strongly make sure I do this for future interviews.
Knowing the job
I always study the job description/role well so I am aware that I am likely to perform well for the role including skills needed. I believe on every person specification I scan I find there are development I need to attain in order to perform the role.
I always normally find I am confident in explaining a current academic programme and the pieces of work linked from it. However I don't keep in mind my average grades from my first and second years.
I always try to achieve on building a relevant answer on why I am best suited for the job in order to impress the employer/s. however I find I need to appear more original and honest through it.
I am aware of how it will fit in the career development plans this is why I strive into attaining the job. I aim into showing creativity for the job/s I apply for and the choices I require.
I don't prepare questions for the employer because I know they have many other candidates to get through however I do always mention a general question saying by when and how they will get in contact with me I do manage to get the job.
Task 6 - Reflection on Roles
I was prepared to a good standard for the questions that were assigned to me. However, I had not mentioned any thorough awareness of evidence of research on the company's culture and sector, which perhaps would have impressed the interviewer more. On the other hand, the interviewer had stated that I gave very good examples of previous work experience and academic experiences.
The length of the answers were reasonable, the interviewer showed appreciation for the structured answered I had presented. Hargie (1997) mentions interviewers using “reflections which involves an interviewer mirroring back to the interviewee on what the interviewee has said as understood by the interviewer”. In the final answer I presented, I ensured it was understood well by the interviewer by building on my voice clarity. Also I demonstrated good listening skills when the interviewer had asked the questions.
My appearance was smart I appeared very professional. I was on time for the interview and my presentation was good overall. I demonstrated a good understanding of the job role I interviewed for, this illustrated that I had a good chance in being suitable for working in the BA Company.
My effectiveness in general showed a good presentation in the answers I presented and my appearance was smart and professional. However, my voice clarity was not efficient but the interviewer did not have too much difficulty in understanding. In addition, my presentation as an interviewee lacked with confidence, nevertheless I enabled to remain fairly calm and avoided any irritating noises and movements well.
In order to improve my performance for the future I need to work on my voice clarity, maintain efficient eye contact and present thorough awareness of evidence of research conducted on the company's culture and sector. Additionally, I need to further develop on my confidence level.
The questions were opposed well the interviewee had no problems in understanding them however I needed to be clearer in tone. As an interviewer I planned the questioning well according to the various skills needed for the job. This is necessary so the interviewee can be assessed fairly.
The interviewee answered well however needed to know when to pause and I noticed she had repeated a few examples this could have been due to nervousness. Nevertheless the interview managed fairly well to attain a positive attitude during the interview. As the interviewer I needed to show more attention and interest in what is being answered. Need to work on eye contact and positive gestures.
I believe I was not effective enough in acquiring the most relevant information from the interviewee. According to Bowers and Kleiner (2005) “one of the main goals in effective and efficient interviewing is to gain important job-related information and to record it”. This is due to a lack of enthusiasm shown from my side; in addition I kept fairly quiet through the interview process. An addition issue was that there wasn't clarity in my tone when questions were asked.
All the relevant questions were asked however like mentioned earlier clarity was lacking. Nevertheless the interviewee had understood the questions well and answered them appropriately with convincing examples. A good sign to questioning is asking open questions this was done through-out the interview process. I had no issues from the interviewee in answering any of the questions that were opposed.
Both the interviewee and interviewer listened to each other well, the questions were address appropriately with clarity and the questions were answers will fair amount of confidence however, more preparation could have been better. The interviewer showed a huge amount of enthusiasm and support to responses given by the interviewee.
Keeping the key points in consideration in how the interviewee and interviewer performed, the whole interview process was fairly effective. Despite the amount of enthusiasm and positivity shown from the interviewer's side however eye contact is particularly important which in this interview process was lacking.
There was some amount of verbal and non verbal communication present during the interview process. Such as both the interviewee and interviewer faced each other and keep a fair amount of eye contact between each other. The interview process began and ended with a smile and positive gesture. At the end of the interview, the interviewer came forward and gave a hand shack, thanking the interviewee in being present for the interview and passing on appreciation. The interviewer was making notes to relevant information being stated.
Beginning an interview with a positive gesture as in smiling or simply asking about how the journey for the interviewee has been like getting to the interview shows politeness and helps in relaxing the interviewee. Consequently, asking the interviewee to introduce themselves shows that the interviewer respects their presence and gives the interviewee an opportunity to relax.
Notes being made during the interview process shows interest on the relevant information being made however it is more vital in keeping a consistent eye contact through-out the interview process so the interviewee knows they are given full attention. Far too much note taking causes loss of concentration from which inaccurate answers will be generated.