Where's from airtel compnay?

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EXECUTIVE SUMMARY

Airtel comes from Bharti Airtel Limited, India's largest integrated and the first private telecom services provider with a footprint in all the 23 telecom circles. Bharti Airtel since its inception has been at the forefront of technology and has steered the course of the telecom sector in the country with its world class products and services. The businesses at Bharti Airtel have been structured into three individual strategic business units (SBU's) - Mobile Services, Airtel Telemedia Services & Enterprise Services. The mobile business provides mobile & fixed wireless services using GSM.

Bharti Tele-Ventures was incorporated on July 7, 1995 as a company with limited liability under the Companies Act, for promoting telecommunications services. Bharti Tele-Ventures received certificate for commencement of business on January 18, 1996.  The Company was initially formed as a wholly-owned subsidiary of Bharti Telecom Limited.

AS THE LATEST ENTRANT into the global wholesale business, Bharti-Airtel says it will forgo the traditional wholesale model of simply selling capacity on its global infrastructure and adopt a sales focus aimed at matching the commercial and business requirements of its customers.

Corporate Social Responsibility (CSR) in Bharti encompasses much more than only social outreach programs. It is an integral part of the way Bharti conducts its business. The essence of Bharti's commitment to Corporate Social Responsibility is embedded in the ‘Corporate Values.

Airtel, has tremendously fuelled its growth through the policy of being ‘in touch' with its core values, principles and ethics. Airtel lives by strong values of respect for its customers, colleagues and business partners alike and as a large organization; it intends to share the same level of understanding with our internal as well as external stakeholders.

Bharti Tele-Ventures Limited is committed to conduct its business in a manner that exemplifies growth in shareholder value through ever improving financial results and world-class service. The Company has set a goal for attaining the highest standard of good governance, meticulously pursue it and thereby maximize value for its shareholders, customers, employees and public at large

TABLE OF CONTENT

INTRODUCTION

Bharti Airtel, formerly known as Bharti Tele-Ventures Limited (BTVL) is India's largest and world's third largest cellular service provider. Bharti Airtel limited is a leading global telecommunications company with operations in 19 countries across Asia and Africa. The company offers mobile voice & data services, fixed line, high speed broadband, IPTV, DTH, turnkey telecom solutions for enterprises and national & international long distance services to carriers. Bharti Airtel has been ranked among the six best performing technology companies in the world by business week. Bharti Airtel had 200 million customers across its operations.

The Bharti Group has a diverse business portfolio and has created global brands in the telecommunication sector. Bharti has recently forayed into retail business as Bharti Retail Pvt. Ltd. under a MoU with Wal-Mart for the cash & carry business. It has successfully launched an international venture with EL Rothschild Group to export fresh agric - products exclusively to markets in Europe and USA and has launched Bharti AXA Life Insurance Company Ltd under a joint venture with AXA, world leader in financial protection and wealth management.

Airtel comes from Bharti Airtel Limited, India's largest integrated and the first private telecom services provider with a footprint in all the 23 telecom circles. Bharti Airtel since its inception has been at the forefront of technology and has steered the course of the telecom sector in the country with its world class products and services. The businesses at Bharti Airtel have been structured into three individual strategic business units (SBU's) - Mobile Services, Airtel Telemedia Services & Enterprise Services. The mobile business provides mobile & fixed wireless services using GSM.

Bharti Tele-Ventures was incorporated on July 7, 1995 as a company with limited liability under the Companies Act, for promoting telecommunications services. Bharti Tele-Ventures received certificate for commencement of business on January 18, 1996.  The Company was initially formed as a wholly-owned subsidiary of Bharti Telecom Limited.

Source: Dion Global Solutions Limited

Literature Review

Globalization (or globalisation) describes the process by which regional economies, societies, and cultures have become integrated through communication, transportation, and trade. The term is most closely associated with the term economic globalization: the integration of national economies into the international economy through trade, foreign direct investment, capital flows, migration, the spread of technology, and military presence. However, globalization is usually recognized as being driven by a combination of economic, technological, social cultural, political, and biological factors. The term can also refer to the transnational circulation of ideas, languages, or popular culture through acculturation. An aspect of the world which has gone through the process can be said to be globalized.

SWOT Analysis

SWOT analysis is a strategic planning method used to evaluate the Strengths, Weaknesses, Opportunities, and Threats involved in a project or in a business venture. It involves specifying the objective of the business venture or project and identifying the internal and external factors that are favourable and unfavourable to achieve that objective. The technique is credited to Albert Humphrey, who led a convention at Stanford University in the 1960s and 1970s using data from Fortune 500 companies.

Corporate social Responsibility

Corporate social responsibility (CSR), also known as corporate responsibility, corporate citizenship, responsible business, sustainable responsible business (SRB), or corporate social performance, is a form of corporate self-regulation integrated into a business model

Ethical issue

There are a wide range of areas which come under ethical issues in business, ranging from professional ethics, particularly relating to certain professions such as doctors and lawyers, to employee rights. Employee rights include the right to a fair wage, a safe working environment and non-discriminatory policies. Ethical issues in business also exist in areas such as sales and marketing, whereby companies should not, for example, make false claims about products, indulge in anti-competitive practices such as price fixing, or break copyright laws.

Corporate governance

That is the set of processes, customs, policies, laws, and institutions affecting the way a corporation (or company) is directed, administered or controlled. Corporate governance also includes the relationships among the many stakeholders involved and the goals for which the corporation is governed. In contemporary business corporations, the main external stakeholder groups are shareholders, debt holders, trade creditors, suppliers, customers and communities affected by the corporations' activities. Internal stakeholders are the board of directors, executives, and other employees.

Strategic Aliances

A Strategic Alliance is a relationship between two or more parties to pursue a set of agreed upon goals or to meet a critical business need while remaining independent organizations.

Partners may provide the strategic alliance with resources such as products, distribution channels, manufacturing capability, project funding, capital equipment, knowledge, expertise, or intellectual property. The alliance is a cooperation or collaboration which aims for a synergy where each partner hopes that the benefits from the alliance will be greater than those from individual efforts. The alliance often involves technology transfer (access to knowledge and expertise), economic specialization,[1] shared expenses and shared risk.

PESTEL Analysis

The PESTEL framework is designed to provide managers with an analytical tool to identify different macro-environmental factors that may affect business strategies, and to assess how different environmental factors may influence business performance now and in the future. 

The PESTEL Framework includes six types of important environmental influences: political, economic, social, technological, environmental and legal. These factors should not be seen as independent factors. Factors such as technological advances may probably affect the social and economic conditions in different markets.

GLOBAL STRATEGIES

BHARTI-AIRTEL: Behind its new global wholesale strategy

Posted on August 23rd, 2009

AS THE LATEST ENTRANT into the global wholesale business, Bharti-Airtel says it will forgo the traditional wholesale model of simply selling capacity on its global infrastructure and adopt a sales focus aimed at matching the commercial and business requirements of its customers.

To support the launch of its global wholesale business, Bharti-Airtel has in- vested as much as US$500 million over the past couple of years into its worldwide infrastructure, including a number of new cable systems. Airtel's current network consists of SMW4, i2i- which is fully owned, APCN2, c2c, JUCN, TGN, TAT14, Apollo, Hibernia. This will be integrated with investments in new cable systems including AAG, Unity North, EIG, IMEWE, EASSy and a couple more in the fray.

UNIQUE OFFERINGS: Those investments now offer Bharti-Airtel several unique capabilities in the market place, including the fact that it will have three diverse systems on key routes.

In addition to the global backbone, Bharti-Airtel has also invested in building its backhaul in key markets such as Singapore, Hong Kong, and Japan, as well as Europe, to facilitate access into its wholesale network.

INDIA AS HUB: Bharti-Airtel is not only focusing on the subsea segment, but is also extending its fibre network over terrestrial routes to its neighbours.

Another important area that we have been working on is connecting to our neighboring countries. From India, Bharti-Airtel has a terrestrial network that we are working on which connects Pakistan, Nepal, Bhutan and we are connecting on a similar route to China, Bangladesh.

NOT LOW PRICE: Despite all the new capacity that it will be receiving with the launch of the upcoming AAG and Unity systems, the operator has little intention of competing in the market on price alone.

Bharti-Airtel's global network will span some 200,000 kilometres and be accessible in 50 countries. At the same time, the operator is building out 17 POPs around the world, including coverage in Asia Pac, the US, Europe and Middle East, which will serve as network access nodes for a range of network services, including Ethernet, video transmission services, IP and MPLS services.

NO GLOBAL RETAIL OFFERING: However, Bharti-Airtel is adamant that it won't be entering the retail business of serving enterprise clients outside its home market. Indian companies that are becoming global and global companies who have large infrastructure expansion plans in India. In fact, Bharti-Airtel has no need to enter, for example, the Japan-US market. That is not its niche and not its focus. its international wholesale business is targeted to reach 20% of its wholesale revenue.

Tony Chan

The acquisition of Zain Group's telecom business in fifteen African counties in 2010 gave it a footprint in the African continent. While concerns regarding whether BAL had overpaid for the deal remained, industry observers were keenly observing to see whether the company could replicate its successful telecom model in these developing and emerging markets..

SWOT ANALYSIS BHARTI AIRTEL

Strengths

  • Bharti Airtelhas more than 65 million customers (July 2008). It is the largest cellular provider in India, and also supplies broadband and telephone services to both domestic and corporate customers.
  • Other stakeholders in Bharti Airtel include Sony-Ericsson, Nokia - and Sing Tel, with whom they hold a strategic alliance. This means that the business has access to knowledge and technology from other parts of the telecommunications world.
  • The company has covered the entire Indian nation with its network. This has underpinned its large and rising customer base.

Weaknesses

  • When the business was started, the business has little knowledge and experience of how a cellular telephone system actually worked. So the start-up business had to outsource to industry experts in the field.
  • Until recently Airtel did not own its own towers, which was a particular strength of some of its competitors such as Hutchison Essar.
  • The fact that the Airtel has not pulled off a deal with South Africa's MTN could signal the lack of any real emerging market investment opportunity for the business once the Indian market has become mature.

Opportunities

  • The company possesses a customized version of the Google search engine which will enhance broadband services to customers. The tie-up with Google can only enhance the Airtel brand, and also provides advertising opportunities in Indian for Google.
  • Global telecommunications and new technology brands see Airtel as a key strategic player in the Indian market. The new iPhone will be launched in India via an Airtel distributorship. Another strategic partnership is held with BlackBerry Wireless Solutions.
  • Despite being forced to outsource much of its technical operations in the early days, this allowed Airtel to work from its own blank sheet of paper, and to question industry approaches and practices - for example replacing the Revenue-Per-Customer model with a Revenue-Per-Minute model which is better suited to India, as the company moved into small and remote villages and towns.
  • The company is investing in its operation in 120,000 to 160,000 small villages every year. It sees that less well-off consumers may only be able to afford a few tens of Rupees per call, and also so that the business benefits are scalable - using its 'Matchbox' strategy.
  • Bharti Airtel is embarking on another joint venture with Vodafone Essar and Idea Cellular to create a new independent tower company called Indus Towers. This new business will control more than 60% of India's network towers. IPTV is another potential new service that could underpin the company's long-term strategy.

Threats

  • Airtel and Vodafone seem to be having an on/off relationship. Vodafone which owned a 5.6% stake in the Airtel business sold it back to Airtel, and instead invested in its rival Hutchison Essar. Knowledge and technology previously available to Airtel now moves into the hands of one of its competitors.
  • The quickly changing pace of the global telecommunications industry could tempt Airtel to go along the acquisition trail which may make it vulnerable if the world goes into recession. Perhaps this was an impact upon the decision not to proceed with talks about the potential purchase of South Africa's MTN in May 2008. This opened the door for talks between Reliance Communication's Anil Ambani and MTN, allowing a competing Inidan industrialist to invest in the new emerging African telecommunications market.
  • Bharti Airtel could also be the target for the takeover vision of other global telecommunications players that wish to move into the Indian market.

Airtel comes to you from Bharti Airtel Limited, India's largest integrated and the first private telecom services provider with a footprint in all the 23 telecom circles. Bharti Airtel since its inception has been at the forefront of technology and has steered the course of the telecom sector in the country with its world class products and services. The businesses at Bharti Airtel have been structured into three individual strategic business units (SBU's) - Mobile Services, Airtel Telemedia Services & Enterprise Services.

Bibliography

Bharti Airtel - Rider of the boom - Rishi Joshi and Amit Mukherjee, Business Today 5th March 2008

Bharti Airtel's Website

Wiki - Bharti Airtel

CORPORATE SOCIAL RESPONSIBILITY

At Bharti, CSR is a way of life. Each department and employee strives to be sensitive to the stakeholders and environment within their work context. Bharti encourages employees to take decisions and design business-linked processes that are sensitive to communities and environment.
Corporate Social Responsibility (CSR) in Bharti encompasses much more than only social outreach programs. It is an integral part of the way Bharti conducts its business. The essence of Bharti's commitment to Corporate Social Responsibility is embedded in the ‘Corporate Values', which stem from its deepest held beliefs. These Values are:

  • To be responsive to the needs of our customers
  • To trust and respect our employees
  • To continuously improve our services - innovatively and expeditiously
  • To be transparent and sensitive in our dealings with all stakeholders

We encourage our employees to take decisions and design business processes, keeping in mind the following:

  • Ethics, fairness and being correct
  • Meeting and going beyond compliances and legal requirements
  • Showing respect and sensitivity towards stakeholders and communities, and
  • Nurturing the environment

We practice our CSR beliefs and commitments through a three-pronged approach:

  • Engaging with stakeholders
  • Ensuring stakeholder sensitive policies and practices
  • Undertaking programs for our employees, community and environment

Response to Disaster
Bharti Airtel's response to Tsunami Disaster: Built a mobile network in Andaman & Nicobar islands in less than 3 months to aid rapid rehabilitation of the island

Donated Rs. 1 Crore to the Prime Minister's Relief Fund, in addition to contributions from employees.Created 29 Airtel Crisis Communications centres in Tamil Nadu

Bharti Airtel during Mumbai Floods:Bharti Airtel employees climbed up the towers to restore the networks so that our customers could conveniently reach its employees.
Bharti Airtel's response to Kashmir earthquake:Bharti Airtel's ‘Rapid Response Team' responded to theKashmirearthquake by bringing more than 2000 food packets and water bottles to the affected area. Money, clothes, woolens and blankets were also collected from employees to distribute among earthquake victims.

www.bhartifoundation.org

ETHICAL ISSUES

Not only as an organization, but also as a close-knit family, Airtel, has tremendously fuelled its growth through the policy of being ‘in touch' with its core values, principles and ethics.

Airtel lives by strong values of respect for its customers, colleagues and business partners alike and as a large organization; it intends to share the same level of understanding with our internal as well as external stakeholders.

Bharti follows the code of conduct to effectively embrace and sustain bharti's values, which are:

  • To be responsive to the needs of our customers
  • To trust and respect our employees
  • To continuously improve our services -innovatively and expeditiously
  • To be transparent and sensitive in our dealings with all stakeholders
  • The code of conduct provides employees with operating principles in order to live up to the values of the Bharti group.
  • All employees of the Bharti group are expected to
  • Learn and understand the elements of the code
  • Comply with the code and associated policies and guidelines
  • Seek clarifications and assistance when in doubt
  • Promptly report known/suspected violations
  • Cooperate in investigations pertaining to code violations

As one of the world's largest mobile telecommunications network companies, Airtel has a significant role to play in enriching people's lives.

Airtel will publicly report on the implementation of and compliance with the Code.

  1. Child Labour: No person is employed in Airtel who is below the minimum legal age (persons under 18 years) for employment.
  2. Forced Labour: Forced, bonded or compulsory labour is not used and employees are free to leave their employment after reasonable notice.
  3. Health & Safety: A healthy and safe working environment is provided for employees, in accordance with international standards and national laws. This includes access to clean toilet facilities, drinkable water and, if applicable, sanitary facilities for food storage.
  4. Freedom of Association: As far as any relevant laws allow, all employees are free to join or not to join trade unions or similar external representative organizations.
  5. Discrimination: Negative discrimination including racial or sexual discrimination is prohibited.
  6. Disciplinary Practices: Employees are treated with respect and dignity. Physical or verbal abuse or other harassment and any threats or other forms of intimidation are prohibited.
  7. Working Hours: Working hours of employees comply with national laws and are not excessive.
  8. Payment: Employees understand their employment conditions and fair and reasonable pay and terms are provided.
  9. Individual Conduct: No form of bribery, including improper offers for payments to or from employees, or organizations, is tolerated.
  10. Environment: Processes are in place to actively improve the efficiency with which finite resources (such as energy, water, raw materials) are used. (Business Ethics)

Strategic ALLIANCES

During the year, the Company signed the following major agreements relating to operations, customer service, innovation and technology:

  • With Alcatel Lucent to manage Bharti Airtels pan-India access network for broadband and telephone services through a joint venture company
  • With Ericsson and Nokia Siemens extending network upgradation contract for 2 years for providing a superlative customer experience at a lower cost
  • With Royal Government of Bhutan to launch a new terrestrial cable network to Bhutan to further the growth of the IT/ITES and Data Centre market in Bhutan.
  • With Cisco to create and launch unique products, including managed data services, hosted unified communications, connected branch services and Cisco Telepresence
  • With HTMT and Firstsource, expanding the call center contracts to include two more partners, thereby achieving a capability to handle 1.4 bn minutes of customer calls
  • With Limelight Networks for global content delivery network
  • With global telcos in launching unity cable system to boost Trans-Pacific connectivity
  • With global telcos to build and operate the Southeast Asia Japan Cable System rated among the highest capacity cable systems in the world
  • With Twitter, allowing its customers to send and receive SMS tweet on Twitter
  • With Dow Jones to launch The Wall Street Journal India mobile application providing the latest international and Indian financial and business news from The Wall Street Journal and Dow Jones Newswires, exclusively for Airtel customers on the mobile platform.

THE EXTERNAL ENVIRONMENTAL FACTORS

POLITICAL

Telecom Sector of India, Foreign Direct Investment (FDI) is approximately 100%. FDI ceiling in the telecom sector has been raised to 74% which would help the Indian telecom sector immensely. Mobile number portability (MNP) implementation would enable subscribers to move to different service provider retaining the original number. This implementation would hamper Bharti Airtel as customers would keep switching to any possible networks available. In India legal obligations are defined regarding 3G auction and bidding, which proves to be in favour of Bharti Airtel as this auction is not available to the new entrants. This political factor forbids the entry of new companies in to 3G services. Due to rising terrorist activities and hacking of confidential data on air, India's Department of Telecommunication (DoT) has made amendments related to security features which states that telecom companies should have good policies for security and they should be responsible for the security of the network

ECONOMICAL FACTOR

Indian telecom was growing approximately in a range of 20 to 30 % in year 2002 ± 2003, but this figure has moved considerately to 40 ± 45 % during the last couple of years. Also this sector accounts for 1 percent of India's GDP and this figure is likely to increase in few years. Approximately 30% of the service tax revenue is contributed by telecom sector. It is also considered to be one of the major sectors which provide direct employment which indirectly helps in economic growth of India.

SOCIAL FACTOR

Now a day, customers have a notion regarding brand and status symbol. Customers have become cautious regarding choosing of telecom network. Cost factor is also major concern to customers for example calling rates, roaming facility, etc. Most of the customers are influenced by the latest fashion trend. A company needs to be updated with the latest technology and fashion trend. Demographic factor play an important role in selecting a product. Likes and dislikes of a teenager and adult might not be same, so the company will have to try its best to meet both the requirements. Advertisements plays very important role in selecting network.

TECHNOLOGICAL FACTOR

Bharti Airtel is first wireless service provider which supplies roaming services, International and long distance communication services and Value Added Services. Bharti Airtel's has high-speed optic fibre network. This network presently spans 126,357 kms all over India. Bharti Airtel's international network infrastructure includes ownership of the i2i submarine cable system and consortium ownership in five global undersea cable system.

ENVIRONMENTAL FACTORS

Radio frequency waves emitted from the mobile phones harms body cells and damages the DNA. This is not yet proved that such changes were risk to human health.

CORPORATE GOVERNANCE

Bharti Tele-Ventures Limited is committed to conduct its business in a manner that exemplifies growth in shareholder value through ever improving financial results and world-class service. The Company has set a goal for attaining the highest standard of good governance, meticulously pursue it and thereby maximize value for its shareholders, customers, employees and public at large. During the financial year ended March 31, 2003, the Company has duly addressed the requirements of guidelines pertaining to Corporate Governance, as stipulated under the Listing Agreement with Stock Exchanges.

BOARD OF DIRECTORS

The Company has a broad based Board with an optimum mix of Executive and Non-Executive Directors. The Board consists of three Executive and eleven Non-Executive Directors. Seven Non-Executive Directors are independent i.e. they do not have any materialpecuniary relationship with the Company, its promoters or its management, which may affect the independence of the judgment of the Director. Mr. Sunil Bharti Mittal, Chairman and Managing Director, is an Executive Director and is the Chairman of the Board of Directors.

AUDIT COMMITTEE

The Company has constituted an Audit Committee, which deals in all matters relating to financial reporting and internal controls. The scope of the Audit Committee has been defined by the Board of Directors in accordance clause 49 of the Listing Agreement, which Amon others, includes:

  • Reviewing the Company's financial reporting processes and systems
  • Recommending the appointment and removal of statutory auditors, taking decisions regarding audit fee and related expenses
  • Reviewing the Company's financial and risk management policies
  • Reviewing with management the half-yearly and annual financial statements, before submission to the Board, focusing primarily on:
  • changes in accounting policies and practices;
  • Major accounting entries, qualifications and accounting issues based on the managements discretion and judgement;
  • Compliance with the accounting standards;
  • Compliance with the stock exchange and legal requirements, concerning financial statements;
  • Any related party transactions; and
  • internal audit processes and systems.

The Audit Committee specifically reviews the un-audited quarterly financial results before these are submitted to the Board for approval. Minutes of each Audit Committee meeting are placed before the Board for information.

HUMAN RESOURCE (HR)/REMUNERATION COMMITTEE

The Company has constituted a Human Resource committee (HR committee), which also discharges the functions of the remuneration committee. The scope of the HR committee has been defined by the Board of Directors in accordance clause 49 of the Listing Agreement, which among others, includes:

  • Framing policies and compensation including salaries and salary adjustments, incentives, bonuses, promotions, benefits, stock options and performance targets of top executives.
  • Remuneration of Directors.
  • Strategies for attracting and retaining employees, employee development programmes
  • Key issues referred by the Board

ESOP COMPENSATION COMMITTEE

The Company has constituted a ESOP Compensation committee in accordance with SEBI (Employee Stock Option Scheme and Employee Stock Purchase Scheme) Guidelines, 1999 for administration and superintendence of Employee Stock Option Plan (ESOP) of the Company. The committee has seven Directors, majority of whom are Non-Executive Independent Directors.

INVESTORS GRIEVANCE COMMITTEE

The Company has constituted an Investors Grievance committee for redressing shareholders/investors complaints like transfer of shares, on-receipt of annual report, non-receipt of declared dividend and others. The committee meets generally every month to review all investor grievances and ensure that these are redressed within a period of 7-10 days from the date of receipt of complaint, except those that are constrained by legal impediments/procedural issues.

ISCLOSURES

During the year, there were no transactions of material nature of the Company with the Promoters, Directors, Management, their relatives, or subsidiaries of the Company etc. that had potential conflict with the interest of the Company at large. The related party transactions with the subsidiary/group companies have been disclosed in the Annual Accounts. There were no instances of non-compliances by the Company, penalties, and strictures imposed on the Company by Stock Exchanges or SEBI or any statutory authority on any matter related to the capital markets.

COMMUNICATION TO SHAREHOLDERS

Quarterly and Half-yearly financial reports of the Company are not sent to the individual shareholders of the Company. Quarterly un-audited results are published in prominent daily newspapers, viz. Business Standard and Jansatta (vernacular newspaper)and are also posted on the Company's website. At the end of each quarter the Company does an earnings call with analysts and investors, which is also broadcast live on Company's website, and the transcript is posted on the website soon after. The domain name of Company's website is www.bhartiteleventures.com and up-to-date financial results, official news releases, financial analysis reports and other general information about the Company is available on this website

http://airtelbroadband.in/wps/wcm/connect/4f88e9004a559a639f7cffac3ccdc52e/Corporate_Governance_02_03.pdf?MOD=AJPERES&CACHEID=4f88e9004a559a639f7cffac3ccdc52e

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