Theories And Concepts Of Satisfaction Education Essay

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Chapter 2 Review of Related Literature and Studies

2.1 Definition and Features of the Independent Variables.

Theories and Related Literature

Ugah (2008) believe that people motivate is importance in libraries, as in any another organization. Moreover, stamatoplos & Mackoy (1998) believe that satisfaction should be an distinctive part of the assessment of library services. Thus, Harter (2005) believe that satisfaction concerning the number of copies of recommended course books, photocopying facilities, opening times and the levels of fines. Furthermore, Mahawar, K.L., Verma, Shilpi., & Narayan, Raj. (2009) believe that satisfaction in the services provided by the library. It studies about frequency of library visit, satisfaction with opening hours of the library, library collection, and user satisfaction from library services. For example, Shi, Xi., Holahan, Patricia J., & Jurkat, M. Peter. (2004) believe that satisfaction formation processes in library users needs and expect are look into as disconfirm standards.

Theories and Related Literature

â- Diversity

Wheeler (2005) believe that the support and developing a multicultural gender- specific and socially-aware. Therefore, Stambaugh(2007) believe that many people are com from different cultures & experiences they want toget more skill. Moreover, Totten(1999)believe that the libraries are to increase diversity in their professional ranks, must rely on library schools to produce entry-level professionals of quality. In addition, Wells (2008) believe that diversity issues are provide a community of service & spread to diverse group locally and national, and develop faculty and students in issues of diversity within library. Thus, Rutgers (2009) believe that the goal of library concern with diversity program is to endorse that all of library personnel & library users are feel welcomed, valued, and respect & endorse that library personnel, services & collections appropriately consider the diversity of the Rutgers group of interests. Furthermore, Bender (2007) believe that cultural diversity develop multilingual collections, librarians need professional curiosity. However, Yeo and Jacobs (2006) believe that library is a place where conflicting ideas co-exist, where people can discover undiscovered knowledge, and where the powerless can be empowered through access to knowledge. That is, Yang & White (2007) believe that libraries faculty and personnel are support with a participate still at least three diversity relate case which progressive about the knowledge of appreciation is not it sensitivity to diversity issues in at the workplace by the library diversity program coordinating committee or the case elsewhere on campus or group that is identified by the professional qualify. Moreover, Sharma (2004) believe that library have failed to attract more student from minority group to join the University. Hence, Whitmire (2003) believe that the cultural diversity of undergraduates attending today's college campuses is steadily increasing.

2.2 Theories Related to the Independent Variable(s)

â- Diversity

Wheeler (2005) believe that because racial inequity remains in both intellectual and professional pursuits in the field of Library and Information science. Moreover, Stambaugh (2007 ) believe that because admire these differences are serious for the University to be a place of charitable inquiry where, in challenge the scope of knowledge. Thus, Totten(1999)believe that because library schools are charge with the task of change the race and ethnic create of their student bodies to be more representative of and responsive to the populations their graduates serve. White enrollment ratios of Texas library schools remain relatively static as the White majority of the Texas population continues to shrink; the gaps will only continue to grow. Hence, GladysAnn Wells (2008) believe that because these titles are provide unique local perspectives on a wide range of issues. This grant funded project will provide indirect access to this rich treasure of information and create a link to the past that will enable citizens to better understand. In addition, Rutgers (2009) believe that because overarching goal that diversity elemental part of the organizational culture of libraries to achieve this, the professional instruction to the University Librarian on the policies influence worker development. Furthermore, Bender (2007) believe that because library of cultural diversity aspiring to build a collection in order to best suited for users and knowledge of the language for for the first develop a collection. In summary, Yeo and Jacobs (2006) believe that because the importance of diversity and gather, as do most multi cultural, primarily more emphasize should be place on the social and politic creation of greatness and the management. The reality garbling field known as "veracity" needs to be identify as a cultural management and ideology concern to specific politic, and social arrangements. For example, Yang & White (2007) believe that because popularity of diversity and endurance of differences do not occur automatically, but desire active appointment in thinking and learning. Libraries arrangement approve a suggestion for a cultural realize Program operation by the libraries' employees. Massy campus students organize were invited the libraries to do cultural present on their countries, which include the features like a music, education, government. That is, Sharma (2004) believe that because diversity has not been the primary goal of library University. Unfortunately, Whitmire (2003) believe that because the future research is needed to link experiences with the academic achievement and retention of undergraduates from culturally diverse groups. Academic library use measures were: using indexes to journal articles, developing a bibliography, using the catalog ,interrogate a librarian for help, reading in the keep back or reference, check out books, check citations in things read, reading basic references or documents, finding material while browsing the stacks, and using the library as a place to read or study.

2.3 Critical Analysis/Discussion of the Theories Related to

Ugah (2008) believe that employee motivate is distinctive in library, as in any another organization. Because article effort to identify the place of motivate in develop human resources in library. These efforts begin with the need to define it, human resources development, and stimulant, and to discuss theories of motivation and the literature of inspiration as they pertain to libraries. Moreover, stamatoplos & Mackoy (1998) believe that satisfaction should be an eminent part of the assessment of library services. Because this study evaluate change in students expect following library direction and relation to overall, long-term satisfaction with the libraries. Satisfaction to show with related to students realization of information approach, profess wisdom and actual benefit, computer usefulness and easiness of use, and skill level for use library. The study advises that library may be well served by measure protector satisfaction and learning variables drive satisfaction at particular libraries. Thus, Harter (2005) believe that satisfaction concerning the number of copies of recommended course books, photocopying facilities, opening times and the levels of fines. Because new photocopiers in all libraries, online and telephone renewals, to help avoid fines, are available for all users who are in good standing, fines are ploughed back into the library budget and help to fund the purchase of additional copies of recommended texts, all libraries offered extended opening hours over vacations. Furthermore, Mahawar, K.L., Verma, Shilpi., & Narayan, Raj. (2009) believe that satisfaction in the services provided by the library. It studies about frequency of library visit, satisfaction with opening hours of the library, library collection, and user satisfaction from library services. Because satisfaction with opening hours of the library, library collection, and user satisfaction from library services. This study also covers the use of reference sources in the library. Some suggestions relating the satisfaction level of users are also provided on the basis of study. For example, Shi, Xi., Holahan, Patricia J., & Jurkat, M. Peter. (2004) believe that satisfaction formation processes in libraries users needs and expect are investigate as disconfirm standard. Because library user satisfaction is predict to a function of two independent of satisfaction with information product receive and satisfaction with the information system and library service use to retrieve the report.

â- Diversity

Wheeler (2005) believe that support and developing a multicultural gender- specific and socially-aware. Because racial inequity remains in both intellectual and professional pursuits in the field of Library and Information science. Moreover, Stambaugh (2007 ) believe that popularity from different cultures and adroitness learn together. Because admire these differences are serious for the University to be a place of charitable inquiry where, in challenge the scope of knowledge. Thus, Totten (1999) believe that libraries are to increase diversity in their professional ranks, must rely on library schools to produce entry-level professionals of quality. Because library schools are charge with the task of change the race and ethnic create of their student bodies to be more representative of and responsive to the populations their graduates serve. White enrollment ratios of Texas library schools remain relatively static as the White majority of the Texas population continues to shrink; the gaps will only continue to grow. For example, Wells (2008) believe that diversity issues are provide a community of service & spread to diverse group locally and national, and develop faculty and students in issues of diversity within library.. Because these titles are provide unique local perspectives on a wide range of issues. This grant funded project will provide indirect access to this rich treasure of information and create a link to the past that will enable citizens to better understand. In addition, Rutgers (2009) believe that the goal of library concern with diversity program is to endorse that all of library personnel & library users are feel welcomed, valued, and respect & endorse that library personnel, services & collections appropriately consider the diversity of the Rutgers group of interests. because overarching goal that diversity elemental part of the organizational culture of libraries to achieve this, the professional instruction to the University Librarian on the policies influence worker development. That is, Bender (2007) believe that cultural diversity develop multilingual collections, librarians need professional curiosity because library of cultural diversity aspiring to build a collection in order to best suited for users and knowledge of the language for for the first develop a collection. Therefore, Yeo and Jcobs (2006) believe that library is a place where conflicting ideas co-exist, where people can discover undiscovered knowledge, and where the powerless can be empowered through access to knowledge. believe that because the importance of diversity and gather, as do most multi cultural, primarily more emphasize should be place on the social and politic creation of greatness and the management. The reality garbling field known as "veracity" needs to be identify as a cultural management and ideology concern to specific politic, and social arrangements. Thus, Yang & White (2007) believe that library faculty and personnel are encourage with a participate still the academic year at least three diversity relate case which progressive about the knowledge of appreciation is not it sensitivity to diversity issues in at the workplace by the libraries diversity or the case elsewhere on campus or group that have been identified by professional. Because popularity of diversity and endurance of differences do not occur automatically, but desire active appointment in thinking and learning. Libraries arrangement approve a suggestion for a cultural realize Program operation by the libraries' employees. Massy campus students organize were invited the libraries to do cultural present on their countries, which include the features like a music, education, government. Hence, Sharma (2004) believe that library have failed to attract more student from minority group to join the University. Because diversity has not been the primary goal of library University. In summary, Whitmire (2003) believe that the cultural diversity of undergraduates attending today's college campuses is steadily increasing. Because future the research is needed to link experiences with the academic achievement and retention of undergraduates from culturally diverse groups. Academic library use measures were: using indexes to journal articles, developing a bibliography, using the catalog , interrogate a librarian for help, reading in the keep back or reference, check out books, check citations in things read, reading basic references or documents, finding material while browsing the stacks, and using the library as a place to read or study.

2.4 Discussion of the Dependent Variables

â- Diversity of books

Wheeler (2005) believe that the support and developing a multicultural gender- specific and socially-aware. Moreover, Stambaugh (2007) believe that popularity from different cultures and adroitness learn together, and admire these differences are serious for the University to be a place of charitable inquiry where, in challenge the scope of knowledge. Thus, Totten (1999) believes that if libraries are to increase diversity in their professional ranks, they must rely on library schools to produce entry-level professionals of quality. Library schools, then, are charge with the task of changing the race and ethnic create of their student bodies to be more representative of and responsive to the populations their graduates serve. If the predominantly White enrollment ratios of Texas library schools remain relatively static as the White majority of the Texas population continues to shrink, the gaps will only continue to grow. Furthermore, Wells (2008) believe that diversity issues are provide a community of service & spread to diverse group locally and national, and develop faculty and students in issues of diversity within library. Thus, Rutgers (2009) believe that the goal of library concern with diversity program is to endorse that all of library personnel & library users are feel welcomed, valued, and respect & endorse that library personnel, services & collections appropriately consider the diversity of the Rutgers group of interests. Hence, Bender (2007) believe that library of cultural diversity aspiring to build a collection in order to best suited for users and knowledge of the language for the first develop a collection. Moreover, Yeo and Jacobs (2006) believe that the library is a place where conflicting ideas co-exist, where people can discover undiscovered knowledge, and where the powerless can be empowered through access to knowledge. In addition, Yang & White (2007) believe that our final goal through providing different course library faculty & professional interest or appreciate, increase about knowledge and experience, and mortify judgment. Therefore, Sharma (2004) believe that library have failed to attract more student from minority group to join the University because diversity has not been the primary goal of library University. However, Whitmire (2003) believe that empirical research to support the creation of academic library services for culturally diverse groups. An interesting finding was that all of the measures of college activities were related to the academic library. Future research is needed to link experiences with the academic achievement and retention of undergraduates from culturally diverse groups.

2.5 Relationship of the Independent Variable(s) to the Dependent Variable

â- Diversity

Ugah (2008) believe that people motivate is importance in libraries, as in any another organization. Because article effort to identified the place of motivate in develop human resources in the libraries. These efforts begin with to define it, human resources develop & motivation, and to discuss theory of motivation & the literature of motivation as they pertain to library. In addition, Wheeler (2005) believe that support and developing a multicultural gender- specific and socially-aware. Because racial inequity remains in both intellectual and professional pursuits in the field of Library and Information science. Moreover, Stambaugh (2007 ) believe that popularity from different cultures and adroitness learn together. Because admire these differences are serious for the University to be a place of charitable inquiry where, in challenge the scope of knowledge. Thus, Totten (1999) believe that libraries are to increase diversity in their professional ranks, must rely on library schools to produce entry-level professionals of quality. Because library school are charge with the task of change the race and ethnic create of their student bodies to be more representative of and responsive to the populations their graduates serve. White enrollment ratios of Texas library schools remain relatively static as the White majority of the Texas population continues to shrink; the gaps will only continue to grow. For example, Wells (2008) believe that diversity issues are provide a community of service & spread to diverse group locally and national, and develop faculty and students in issues of diversity within library.. Because these titles are provide unique local perspectives on a wide range of issues. This grant funded project will provide indirect access to this rich treasure of information and create a link to the past that will enable citizens to better understand. In addition, Rutgers (2009) believe that the goal of library concern with diversity program is to endorse that all of library personnel & library users are feel welcomed, valued, and respect & endorse that library personnel, services & collections appropriately consider the diversity of the Rutgers group of interests. because overarching goal that diversity elemental part of the organizational culture of libraries to achieve this, the professional instruction to the University Librarian on the policies influence worker development. That is, Bender (2007) Bender (2007) believe that cultural diversity develop multilingual collections, librarians need professional curiosity because library of cultural diversity aspiring to build a collection in order to best suited for users and knowledge of the language for for the first develop a collection. Therefore, Yeo and Jcobs (2006) believe that library is a place where conflicting ideas co-exist, where people can discover undiscovered knowledge, and where the powerless can be empowered through access to knowledge. believe that because the importance of diversity and gather, as do most multi cultural, primarily more emphasize should be place on the social and politic creation of greatness and the management. The reality garbling field known as "veracity" needs to be identify as a cultural management and ideology concern to specific politic, and social arrangements. Thus, Yang & White (2007) believe that libraries faculty and personnel are support with a participate still the academic year at least three diversity relate case which progressive about the knowledge of appreciation is not it sensitivity to diversity issues in at the workplace by the library diversity course integrate committee or the case elsewhere on campus or group that is identifies by the professional. Because popularity of diversity and endurance of differences do not occur automatically, but desire active appointment in thinking and learning. Libraries arrangement approve a suggestion for a cultural realize Program operation by the libraries' employees. Massy campus students organize were invited the libraries to do cultural present on their countries, which include the features like a music, education, government. Hence, Sharma (2004) believe that library have failed to attract more student from minority group to join the University. Because diversity has not been the primary goal of library University. In summary, Whitmire (2003) believe that the cultural diversity of undergraduates attending today's college campuses is steadily increasing. Because future the research is needed to link experiences with the academic achievement and retention of undergraduates from culturally diverse groups. Academic library use measures were: using indexes to journal articles, developing a bibliography, using the catalog , interrogate a librarian for help, reading in the keep back or reference, check out books, check citations in things read, reading basic references or documents, finding material while browsing the stacks, and using the library as a place to read or study.

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