The Nurseries Services In Uk Education Essay

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The object of this paper is a succinct study, regarding to the nurseries services in UK, base on an examination of qualitative data supported by one in-depth interview, transcribed from a sample of recordings and notes. In order to become more make acquainted with the utilization of a qualitative technique for data creation and data analysis.

The work is separated in four major parts. In the first section a small description in relation to methods whilst the second piece is the understanding of the result obtained by the interview. Regarding to the interpretation relevant parts of the interview was written and for this purpose the interviewee is called as a person A. The third part is all about reflection; fundamentally in the section the plan was the critical analysis.

In the appendix 1 attached is illustrated the interview questionnaire with a differentiation by colours the pre-planned questions, follow up question and questions not asked. The appendix 2 is the transcribed the nursery service and fee, which seems to be the most relevant part of the Interview.

Research area introduction - One of the hardest mother's decisions confront as women is that of returning to employment after had kids finding brilliant childcare capable of catch so various worries away. Child care is vast trade in the United Kingdom and exist diverse types of child care commerce. One of them is a complete child care for children less than 8, which children are at school for more than four hours per day - generally called a nursery, however for day care below four hours per day this is termed session day care or part time nursery. The nursery services seems to be a very interesting topic, because the mums productive after had a baby will depends on how well their children are

II. Part 1 - Method

1. Research methods - The investigation require was to identify how the nurseries in UK work, with qualitative methodology. The central point of such method is to realize "why" and "how" things take place (Robson, 2002). An unstructured interview technique (Miles and Huberman, 1994) was selected as it provided a skeleton to direct the interview, at the same time as, leaving flexibility to let issues that were more significant to specific cases to be explored in better profundity

2. Sample - Grounded theory methodology habitually uses a purposive sampling practice (Robson, 2002). The belief of choice in purposive sampling is the researcher's decision. Original example is regularly carried out, and from this analysis the results are used to extend the sample in ways guided by the emerging theory. It was decided to ask only one person, who are directed related with the nursery management and control. Ulrich (1987) extend, that it is not realistic to take on an in-depth study at the same time as looking at huge samples. It was hence considered that the purposive example needed to be restricted.

3. The interview process - It was decided to interview one of the executive manager of the staff of one the nurseries in Lincoln. A first contact was made in the nursery for previous information and in the same time the appointment was booked. The face-to-face interview took place two days later with a unstructured questionnaire, in one of the nursery's room, guided with the schedule interview in appendix. The interview was full tape-recorded, with consent of the interviewee, obviously, in some of points were also noted.

Even though, the principal techniques of this qualitative research was the face-to-face interview, in some points, such as the cleanness of the nursery and the friendly environment suitable for kids, the observation as a Ethnography techniques and the study of communication by careful analysis of signs as semiotics techniques (Bradley 2007), were also used.

III. Part 2-Interpretation

By this interview was possible to comprehend that mums can send the children to the nursery from 6 weeks to 5 years, for full day or just part-time. The cost depends on the ages, if is for part-time or full-time (line 20-23), it means that two children in the same age can have different cost if one is just part-time and other is full-time. Discounts are just available for employee and sibling (line 25-26). The nursery provides three meals a with fresh variety menu, however, the mums are allow bringing their own food. Besides, the staffs are composed with very qualified people (line 11-19), who have to renew the knowledge annually. The relevant parts of the interview are transcript below.

1. Nursery capacity - Even though the nursery has on enrolled approximately 76 (line5) children, but its daily competence is just around 44 children (line 3). Following the rules and regulations there are not allow to take more than 44 one (line 12-13), its sounds that they are not only interested in getting more and more kids, they are also interested in a good service quality. Furthermore, the nursery is compartmented by ages, according to line 6-10, they have room for babies, room for kids from ages 2 to 3.

"Maria: About the nursery. What is the capacity of this school? How many

children you can accommodate?

Person A: All together on anyone day we can take forty four children(.)

Maria: Oh that's great

Person A: yeah. We have got (0.3) seventy six children on enrolled; altogether,

obviously they are not in every all day everyday (.), baby room can take up to 16 (.)

Maria: Oh babies

Person A: yeah up to sixteen, depends on staff obviously, and them the 2 to

3 rooms, they take 12 children everyday, ( hh) and then we have got the ladies

births they take up to sixteen children everyday,(.) dependents on staff in

Maria: All together one day is about 78

Person A: No, more than forty four in one day, because we are not allow to

take any more than forty four. But some children do(.) full time, some children do

part-time, we do not take any more than that."

2. Nursery meals served - From the transcript above, we can conclude the nursery serves three meals a day (line16), some of the meals such as breakfast and tea they prepare in the nursery (line17), the lunch is delivered to them fresh every day. However, mums can provide their own food, which happening normally with young babies.(line 22)

"Maria: What about food.

Person A: we provide all meals, three meals a day, from breakfast dinner and tea.

[buzzer ringing]. Breakfast we prepare here in the nursery and also tea

we prepare in the nursery. They have snaps on morning and in the afternoon. The

lunch is delivered to us fresh everyday from one of the our nurseries, who makes

for us and delivered it, is quite a varied menu as well, lots of different things"

Maria: And some of the mums can bring in food? [buzzer ringing].

Person A: yeah yeah, If they want so. For example for the younger babies,…… the

parents an bring their own food

3. Staff qualifications - according to the person A, the nursery's staff seems to be very well selected. They have approximately eighteen staff, some are part-time some full-time (line-25). The staff are largely qualified between level three or above in childcare qualification (line27), some of them are very soon qualified, while some are qualified in different areas (line 29-30). In addition, they renew every year the knowledge according to the legislation.

"Person A: yeah, absolutely, we have got lots of staff working, altogether we have

got about eighteen staff some of those are full time some part time, some are

relief staff coming when staff are covered. The majority of our staff is qualified to

level three or above in a child care qualification. A couple of are working to us

they are qualified very soon and we have got our manger is qualified to a level 6

BH on Nursery. We have got a couple of our relief staff who are qualified in

different areas with not child care qualification; they are first trainer as well. We

have to get four courses every year, for to renew our knowledge in legislation, if

anything's changes "

4. Nursery cost, discount and payments forms - The costs are according ages and time that a child stay in the school (33-36). The nursery also makes some discount for sibling and employees (38-39) and they definitely do not do student discount(line41). The Parents are required to make the payment monthly in advance (line 45).

"Person A: its thirty five pounds for full day in a baby room. Two to three years is

thirty four pounds for full day, three to five is thirty three. Or we do morning or

afternoon sessions which are 18.50 and 17.50 respectively. I will do a photocopy

of this for you.

Maria: Any discount?

Person A: we do a sibling discount, if parents have more than one children here,

we offer 10% sibling discount and also employee (.) get 25% discount

Maria: What about for students? [Laughing]

Person A: No we do not do student discount.

Maria: Unfortunately

Person A: Yeah

Maria: What modalities of payment do you have? I have to pay monthly, weekly

Person A: they pay monthly in advance usually, payments are on seventh of

every month and we always influence that."

IV. Part3-Reflection

Brace (2004), mentioned that one of the advantages of face-face interviewing is that more complicated questions can be asked. Nonetheless, he informed that self-presentation bias can be piece of the disadvantages of face-to-face interview. In agreement to this, throughout the interview, there was an opportunity to ask lots of follow up questions, it can be related with bias; consequently the interview was a bit short.

Malhotra and Birks (2003) believe that, the lack of structure makes the results vulnerable to the interviewer's influence, and the quality and completeness of the results depend heavily on the interviewer's skills. As with all qualitative techniques, the interviewer needs to develop an awareness of the factors that make them see in a particular way. Another issue is reported by Chisnall (2005), he reveals that there is the danger of interviewer bias intruding through inaccurate recording. An interviewer may, deliberately or otherwise, write down only part of the answer, and this selective recording may not adequately represent the full reply.

In our case, as the interview took place in the nursery school the atmosphere was very friendly surrounded by children, enjoying them. The interviewee was very cooperative, but the recorded influenced in a bad way, which diminished a bit the freedom for both interviewee and interviewer. Not only but also, during the interview some interruptions arise and were also recorded, have which in some ways broken the thinks rhythms'.

Bryman and Bell (2007), define a semi-structured interview, as a list of questions on fairly spefic topics to be covered, often referred to as an interview guide, but the interviewee has a deal of leeway in how to relay. Questions may no follow on exactly in the way outlined on schedule. Questions that are not included in the guide may be asked as the interviewer picks up on things said by interviewees.

It assumed that an unstructured questionnaire sometimes is not a good way to follow, better prepare all the questions possible, because during the interview, the interviewer can feel shy and stop thinking, if the questions are listed, they can just be followed. But on the other hand, not just follow that questionnaire, because the situations and the interviewee can bring more exciting information. In the case of our interview, I lost my focus and only few questions came up.

The study was limited to only one person. Whilst it is recognized that samples should be representative for the information being collected (Robson, 2002) this is not always possible. To know how good is the service in that nursery require some comparison with other nurseries in the same city or not, because another nursery can generate entirely different set of results. In that case the limitations of just one analyze on the nursery service, can conduct an interpretation that this nursery is the best one or the cheapest.

V. List of references

Bradley, N. (2007) Marketing research, Oxford, UK

Brace, I. (2004) Questionnaire Design, how to plan, structure and write survey material for effective market research, Kogan Page Ltd, London, UK

Chisnall, P. ( 2005) Marketing research (7th Edition) Mc Graw-Hill Education, England

Bryman, A. and Bell, A. (2007) Business research ,ethods ( 2nd Edition), Oxford University Press, UK

Malhotra, N. and Birks., D. (2003) Marketing Research, an Applied Approach, Prentice Hall, UK

VI. Appendix 1 - Interview Schedule

Part 1- Introduction

My name is Maria I'm a Postgraduate student in the University of Lincoln. This interview is only to help student to familiarise with qualitative research, is something informal.

What is your name and what are your responsibilities in this nursery?

How long have you been holding this position here?

Seems that you enjoy so much working with children. Any particular reasons?

Part 3- Nursery services, costs and staff

What is the capacity of this school?

Which ages of children are acceptable in this nursery?

Do you have one bed for each of the children in this nursery?

Is it permitted to bring everything for my baby?

Do you someone who inspector that food?

How much is per hour?

Any discount for student's mums

What modalities of payment do you have? ( weekly or monthly)

Are the people working here professional?

Part 5- Observation to the nursery house/building structure

Can I have a look around?

Any danger for children

Any issue related with cleanness or anything else

Planned questions

Not planned questions

Not asked questions

VII. Appendix 2- Sample transcript of part 3 of the Interview

Nursery services, costs and staff

Maria: About the nursery. What is the capacity of this school? How many children you can

accommodate?

Person A: All together on anyone day we can take forty four children

Maria: Oh that's great

Person A: yeah. We have got seventy six children on enrolled; altogether, obviously they are not in every all day everyday, baby room can take up to 16

Maria: Oh babies

Person A: yeah up to sixteen, depends on staff obviously, and them the 2 to 3 rooms, they take 12 children everyday, and then we have got the ladies births they take up to sixteen children everyday, dependents on staff in

Maria: All together one day is about 78

Person A: Not. Not more than forty four in one day, because we are not allow to take any more than forty four. But some children do full time, some children do part-time, we do not take any more than that

Maria: Some part-time and some full-time. What about the ages of children?

Person A: We take then from six weeks to five years

Maria: Six weeks!

Person A: Yeah very young [laughing]

Maria: What about food.

Person A: we provide all meals, three meals a day, from breakfast dinner and tea. And the breakfast we prepare here in the nursery and also tea we prepare in the nursery. They have snaps on morning and in the afternoon. The lunch is delivered to us fresh everyday from one of the our nurseries, who makes for us and delivered it, is quite a varied menu as well, lots of different things

Maria: And some of the mums can bring in food?

Person A: yeah, If they want so. For example for the younger babies, the parents can bring their own food

Someone interrupted

Maria: What about costs

Person A: Cost. At the moment it for our baby room for full day ……. I can give you a copy of this.

Maria: Ok thank you

Person A: its thirty five pounds for full day in a baby room. Two to three years is thirty four pounds for full day, three to five is thirty three. Or we do morning or afternoon sessions which are 18.50 and 17.50 respectively. I will do a photocopy of this for you.

Maria: Any discount?

Person A: we do a sibling discount, if parents have more than one children here, we offer 10% sibling discount and also employee get 25% discount

Maria: What about for students? [Laughing]

Person A: No we do not do student discount.

Maria: Unfortunately

Person A: Yeah

Maria: What modalities of payment do you have? I have to pay monthly, weekly

Person A: they pay monthly in advantage usually, payments are on seventh of every month and we always influence that.

Maria: And about the staff. Are they professional or not?

Person A: yeah, absolutely, we have got lots of staff working, altogether we have got about eighteen staff some of those are full time some part time, some are relief staff coming when staff are covered. The majority of our staff is qualified to level three or above in a child care qualification. A couple of are working to us they are qualified very soon and we have got our manger is qualified to a level 6 BH on Nursery. We have got a couple of our relief staff who are qualified in different areas with not child care qualification, they are first trainer as well. We have to got four courses every year, for to renew our knowledge in legislation, if anything's changes

Maria: Here in Lincoln or outside Lincoln

Person A: We can travel. We what we called training directions is all in Lincolnshire Horncastle, Boston areas as well, if the course is there we travel to it

Second Interview

Part 1- Myself introduction and interviewee background

Permission to record

Hi name is Maria I'm a Postgraduate student in the University of Lincoln. I just want to know a little bit about your job and how this nursery works.

What exactly is your job in this nursery?

How long have you been holding this position?

What are you qualifications, regarding to the children?

You said that you do upgrade courses annually. Do you they are useful?

Part 3- Nursery services, costs and staff

What is the capacity of this school?

How many children do you have enrolled?

What do you mean by part-time and full time students?

Can the children to be here just for one or two hours?

Which ages are acceptable in this nursery?

Do you have one bed for each of the children in this nursery?

Do kind of food do you serve here?

Can the mums bring food in?

How much is per hour?

Any discount for student's mums

What modalities of payment do you have? ( weekly or monthly)

Are the people working here professional?

You said that the staff should annually

Part 5- Observation to the nursery house/building structure

Can I have a look around?

Any danger for children

Any issue related with cleanness or anything else

Planned questions

Not planned questions

Not asked questions

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