This essay has been submitted by a student. This is not an example of the work written by our professional essay writers.
Securing prevention by audit and review of the system:
Error (or) Defect prevention:
It is the process of removing or controlling error/defect causes in the system.
1. System Monitoring.
2. Follow up and Error/Defect investigation.
The above major elements are having some objectives i.e.., to find, record and report possible causes of error, and to recommend future corrective action.
1. System Monitoring:
There are six methods to check the system.
(a) Quality audits and review:
It subject each area of an organization's activity to a systematic critical examination .Each and every component is been include, i.e.., quality, policies, attitude, training, process, decision features and procedures, documentation.
(b) Quality survey:
A complete in depth examination of a narrower field by activity. The major areas revealed by quality audits, individual plants, procedures or specific problems, which are common to a organization.
(c) Quality inspection:
A routine scheduled inspection of an organization or department. The Inspection is carried out that work has been done according to procedure, working practices and check standards.
(d) Quality tour:
It as unscheduled examination of a work area to ensure that, standards of operations are carried out acceptability. To check obvious causes of errors are removed.
(e) Quality sampling:
It measures by random sampling a trained observes make a short tour of locations and make the potential errors or defects are been detected.
(f) Quality scrutinize:
It is application of critical examination of the process and technological intention for new and existing facilities.
2. Follow up and Error or Defect investigations:
The investigation for error or defect gives us an valuable error prevention, information. The general methods are
--Collecting data and information relating to the error or defect.
--Selecting the evidence without making the assumptions to conclusions.
Inter and External quality management system audit and review:
A good management system will not function without the adequate audits and revise. These system reviews should be done periodically and systematically are conducted to achieve the required effect and approach the system audit.
--Reveling defects or irregularities in the system.
--Uncovering that improvements action procedures are affective.
Quality audit standards:
For the internally standards it give the importance of auditing as a management tool for this purpose.
Example: (ISO 10011) It is available for several guides to management systems auditing.
(a) Internal audit or First party :
Carried out by an organization on its own systems, either by staff or by an outside agency.
(b) Secondary party audits:
Carried out by one organization (a purchase or its it's outside agent).
(c) Third party audits:
Moved out by independent agencies.
More reasons for audit:
--ISO 9001 requires them (QS - 9000 4.17 and ISO-9001:2000 8.2.2).
--A control mechanism used by management.
--Tool for continuous improvements.
--Helps assure ongoing system operate and required.
Implementing quality audit systems to manage and monitor quality standards specified by the originations:
Steps involved for implement of quality audit system.
--To make the quality system is achieved at the expected results and company's requirements.
--Continuing to satisfy the customers and company standards.
--To recollects the previous actions had made to correct the errors or defects of the system for the system for future operation of company.
--To check whether any complains are been received from customers and to correct them.
--To find and review the internal/external audits of recurring problems.
--Make a report non conforming items and trend information for possible improvement of the company.
Def: Company where all employees are keenly aware of the important of quality and continue improvement. It refers to the degree of awareness of quality and behavior of the company with respect to quality.
Enemies of quality culture:
--It's the best way we can do.
--There is not enough time.
--There is not enough money.
--There is not enough people.
--It is not in my budget.
--It is not my responsibility.
--Let someone else worry about it.
--It is too late to change it.
--The customer does not understand.
--It is not really a problem.
--Relax, we hit the goal.
Friends of quality culture:
--The customer is first.
--Continual improvement is essential to the success.
--Quality does not take time, its saves time.
--Problems are opportunities for the development of organization.
--Hidden mistake is only the bad mistake.
--Better is better than best.
In the quality culture its focus is on customer and quality becomes responsibility. Employee are been empowered to their task. The customer expectation will be exceeds and gets delighted by the quality.
Continues monitoring and development of the process:
The following steps give us the improvement in quality.
--Customer complaints either direct or indirect.
--Non conforming reports.
--Management reviews outputs.
--Customer satisfaction measurements.
--Quality management system records.
--Measurements of process and product.
--Lessons learned from process and product.
--Early warning system.
Monitoring of projects can be done in five stages:
To perform the cost benefits of the project and analyzing involved risks.
Form a team and have meeting sessions for the best quality steps.
Implementing the necessary steps for best quality, without interrupting the current project or system.
Keeping the momentum going until the current project completes
Provides a resource to analyze a project.
The seven M's of quality i.e.., (Man, Machine, Method, Material, Media, Motivation and Money) will be effective to manage the improvement of a company.