Impact And Strength Of Communication In An Organization Education Essay

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Initially in 1984 a youth learning centre was established in Greymouth under the administrative control of the Nelson Polytechnic to provide ACCESS courses on the West Coast. In 1987 the youth learning centre was upgraded to a senior technical division of the Greymouth High School and began to provide some mainstream programmes.

Finally, in October 1989, Polytechnic was gazetted and began a period of rapid growth with associated development of its own identity and facilities. This development culminated in the opening of the current central campus in Tainui Street, Greymouth in May 1991. This campus provides the level of facilities that could be expected in a tertiary institution, and there has been considerable commitment to its future with the construction of fully equipped music studio, kitchen, and restaurant, automotive and building workshops.

During 1990 six mainstream programmes were offered. Provision was expanded to 10 programmes in 1991, 13 in 1992 and 15 in 1993. Tai Poutini Polytechnic's growth and development continued with 18 in 1995 and for the first time two year programmes were offered. In 2002, 28 mainstream programmes were offered. In terms of student numbers, Ministry of Education EFTS has increased from 143 in 1991 to 2700 in 2003.

In 1995, Tai Poutini Polytechnic opened a campus in downtown Auckland for music and audio engineering programmes. In 1998 Tai Poutini Polytechnic council endorsed the name of the Music and Audio Institute of New Zealand (MAINZ), a division of Tai Poutini Polytechnic which refers to our music and audio engineering programmes. In 2001 a decision was made to open a MAINZ campus in Christchurch and in February 2002 an extensive recording studio and classroom facility in central Christchurch, commenced offering programmes. In 2003 a Reefton campus was established with immediate goal of providing training in civil construction, heavy plant operation and the mining industry. 2004 and 2005saw the opening of additional satellite campuses on the West Coast, in Hokitika and Westport, both of which are strongly focused on meeting the needs of their local communities.

Tai Poutini Polytechnic is committed to offering a wide range of vocational programmes and niche programmes, especially in the pre-employment and foundation area, but also up to National Framework level seven in some of our areas specialty. Most students go on to further study at another institution or to employment. The West Coast has one of the highest levels of unemployment in the country. Coupled with a very low general level of education in the region.

Tai Poutini Polytechnic has also pursued national accreditation for its programmes and modules, and has successfully gained local and National Qualifications Framework accreditation for virtually all mainstream programmes.

Business Demographics

In order to make an effective communications amongst their 10 branches a wide range of communication skills is being used amongst Tai Poutini Polytechnic.

They use e-mails to chat about their progress or to any work related issues. This medium is very effective in communication. Another preferred method is through phone calls and texting. This medium of communication is used when directly talking to anyone with a very important vision or to make people know about something by a text message. Courier packs is another way of communications. This method is usually used to transfer documents from one branch to another. This mainly consists of heavy parcels. Internet video conferencing is used when suddenly any important issues arises and people need to talk face to face then this medium of communication is used by Tai Poutini Polytechnic staffs. Conference course face to face. This is another very important mode of communication used by Tai Poutini Polytechnic staffs. This medium requires chartering of aeroplane services to be at a very important scene or meetings, which is conducted suddenly.

Organisational Goals

The organizational goal of Tai Poutini Polytechnic is to support students and staffs to work, learn, teach, develop and achieve together in a positive, culturally inclusive environment. Tai Poutini Polytechnic will provide an empowering learning environment for the students to enable them to gain vocational education and applied skills through a portfolio of programmes that are delivered locally and nationally in an efficient and effective way.

Tai Poutini Polytechnic's role is to:

deliver vocational education that provides skills for employment

assist progression to higher levels of learning or work through foundation education

undertake applied research as appropriate that supports vocational learning and technology transfer

Tai Poutini Polytechnic:

believe all people have the right to the highest quality service based on honesty, gratitude, and listening in a non-judgmental environment

believe in the power of education

will carry out their duties with the highest integrity

are passionate about offering students quality education

strive to provide learners with the knowledge they need to achieve their goals and dreams

provide the best possible service without fear or prejudice for all people

Organisational Culture and Ethics

Tai Poutini Polytechnic will be widely recognized for its unique place in the national network of tertiary provision through its ability to respond to learner demand by providing high quality, relevant, cost effective and innovative applied vocational education delivered through collaborative partnerships with our communities, other education organizations, industry organizations and other stakeholders.

Tai Poutini Polytechnic will provide high quality and relevant applied and vocational education to enhance our learners' futures to enable them to contribute to the West Coast's and New Zealand's economic and social development.

Tai Poutini Polytechnic believes:

education is a right

in a focus on the student

the principles of the Treaty of Waitangi underpin what we do and how we do

we are responsive to the needs of our stakeholders

our Polytechnic is our people

in a dedication to service

in a spirit of respect

Ongoing communication with: Clients: student and purchasing agents (MoE, ITOs, Skill NZ, private contractors) and Stakeholders.

Development and application of appropriate policies and procedures in the fields of:

Financial management

Operational management

Human Resources

Reporting requirements

Resource planning

Academic management

Management of all student -related matters

Management of Knowledge resources

Tai Poutini Polytechnic ensures that knowledge is shared within the organization by:

extensive training programmes

through refresher courses

through weekly news letters every Monday about what is happening in each department in the country.

a summary of cross referencing is included. This shows the relationship between accreditation criteria and Tai Poutini Polytechnic.

pairs of tables are then given to supply information on how Tai Poutini Polytechnic meets accreditation criterion and sub-criterion.

statements on Purpose, Procedures, Evidence, Responsibility, Implementation and last review

evidence in the system in use by Tai Poutini Polytechnic including:

references to items of evidence such as completed forms, plans, memos, minutes, correspondence, reports etc

internal reference numbers for items of evidence

descriptions and comments relating to the items, typically describing their purpose and source. Where evidence is not available for the programme in question (e.g. because the programme is under development) it is sourced from similar areas of provision within the directorate.

Locations of attached items of evidence. Most items are filed under appendix 3 and grouped in pockets relating to the lowest-numbered accreditation criteria e.g. the students Information book contains evidence for criteria 4,5,7, and 8, and is filed under Appendix 3 in the pocket containing evidence for criterion 4.

Group Dynamics

Tai Poutini Polytechnic strongly believes in effective communication for team support and handling of conflict. There is a reliable system for archiving information on final student achievements to ensure consistent practice in the issuing of results to students. There is also a system for ensuring that assessment is fair, valid and consistent to avoid any misunderstandings or conflicts.

The applicant has policies in place that ensure that all staff responsible for training and assessment maintains knowledge of current industry trends and practices.

Policies and procedures state that where a suitably qualified person is not available that teaching programmes will not proceed.

An appropriate reporting and monitoring procedure is in place, and assessment responsibilities are clear

A copy of memorandum of understanding to be supplied. As part of the site visit an industry verifier will inspect such nominated premises for compliance

The applicant has policies in place that ensure that all staff involved in training and assessment have a qualification in adult teaching, and to ensure that staff involved assessing against Hospitality unit standards have completed an assessor training course and gained credit for unit standards required for.

Evidence of consultation with industry to verify current and future training and employment need is submitted. Evidence is submitted indicating how industry is or will be involved in programme development and evaluation and how currency of industry practices and trends will be maintained. An applicant intend to offer Hospitality programmes of one year's study, or more will have evidence of formalized industry liaison and advice. This may either be by an Advisory Committee, or other formal liaison links

These are some of the many tactics used by Tai Poutini Polytechnic to ensure that everything is running smoothly from teachers, management, and other staffs and students point of view.

Meeting Management

In order to ensure that meetings are run effectively it should be noted that:

Meetings are only held when necessary

Invite only those who need to be there

Prepare and send agenda in advance

Lead the meeting

Document and follow upon meeting decisions and assignments

every programme is supported by sound documentation.

Make appropriate referrals when necessary and quickly respond to crises situations, which arise in the congregation.

Build a sense of teamwork and hold regular leader's meetings to coordinate and facilitate communication.

guide the leaders as they exercise their leadership

oversee and promote congregational benevolence and mission through ongoing synod cal support and by meeting community needs as they arise.

be expected to work towards agreed goals or targets and make such written and or verbal reports.

be expected to work towards the fulfillment of the vision and strategies

Theological education with experience and proven ministry effectiveness is a requirement.


Stakeholder management is an important discipline that successful people use to win support from others. It helps them to ensure hat their projects succeed where others fail. Identify who your stakeholders are. The next step is to work out their power, influence and interest, so you know whom you focus on. Prioritise your stakeholders and understand your key stakeholders.

For effective communications with stakeholders Tai Poutini Polytechnic conducts meetings with head of departments.

Have reports, minutes and record of the activities of the governance body

Keep records and reports of consultation e.g. with whanau communities, business

Shares strategic and business plans with evidence of the approach to meeting identified needs and aspirations

Keep results of analysis of stakeholder feedback

Entry requirements for course and programmes

Provide employer feedback on graduates

Feedback from graduates in employment

Learner achievement information (trends over time)

Learning pathways

Learner and staff opinion

Surveys on support services

Learner destination data


Other networks used with students who are visually impaired or have dysfunction may use a variety of methods to access or synthesise course material. These include tape recorders, Dictaphone, lap top computers with speech or large print readers, taped textbooks, raised line papers, large print books and computerized bailers. Students who appear to have light sensitivity and difficulty with print resolution may benefit from a referral to an Irlen Screener.

Be verbally descriptive say for e.g. 70+9=79 rather than saying this number + that number = 79.

Non verbal communication, always identify yourself when meeting a student with visual impairment because they may not recognize who is speaking, particularly if you are meeting out of your normal context.

Indicate to the student that they are being addressed by using their name, and express everything prescriptively and in detail as the student may not be able to see non-verbal cues. If a student is unfamiliar with a new place describe the environment using specific phrases such as "to the right" or "shaped like a rectangle" When giving directions, indicate "right" or "left" "up" or "down" in relation to where the student is, or use the clock method, whereby three o' clock means directly to his or her right.


It can be concluded that communication is a vital part of business and in order for a business to be successful they need to have an effective communication with everybody who contributes in the business some how or the other.

Tai Poutini Polytechnic believes "Where there are other providers we do not seek to compete with them; rather, we look to work in partnership in order to provide an appropriate staircase for their students." Remember the Association is run by students for students and your input is important to us. As one I can move a stone, together we can move mountains. Above all please enjoy the facilities and strive to reach your goals.