Emotional Intelligence Answering The Questions Cognitive Theory Cannot

Published:

This essay has been submitted by a student. This is not an example of the work written by our professional essay writers.

For most of this century, the hardware of the brain and the software of the mind have been studied by the scientists. However, questions we wonder about most such as why some people just seem to have a gift for living well; why the smartest kid in the class will probably not end up the richest; why we like some people virtually on sight and distrust others, just cannot simply be explained by cognitive theory. [1] These unexplainable questions have led to a phrase called emotional intelligence today.

In modern day psychological research, emotional intelligence (EI) has appeared as one of the most widely discussed aspects of intelligence in the current literature. [2] Emotional intelligence was first introduced in the psychological literature nearly three decades ago. However, it only received public attention in the past decade when Daniel Goleman published the best seller "Emotional Intelligence" which has done a great deal for popularizing the concept of EI. [3] EI has become one of the most hotly debated topics in the behavioral and social sciences. There are sometimes bitter disagreement about the meaning, measurement, definition and the implication of EI. (4) The idea that people differ in emotional intelligence has prospered because of a number of converging factors which include contemporary cultural trends and orientation. [2]

To begin with, EI is thought to be an intelligence that anyone can have, and have in near equal measure. [4] EI has been the target of widespread interest owing to the increasing personal importance attributed to emotion management for people in modern society. [2] The first major concern raised by critics of emotional intelligence is that the definition of emotional intelligence is too broad and too fuzzy to be useful, and the second is that none of the available measures provides a reliable and valid assessment of emotional intelligence. [4] These two concerns are to some extent interconnecting as it is difficult to imagine how adequate measures can be constructed without an adequate definition of emotional intelligence. It is important to have a scientifically defensible definition of emotional intelligence as the basis for devising satisfactory tests of the construct. [4]

Unfortunately, there is no one consensual definitions of what emotional intelligence is and what it should or should not encompass. Popular definitions of emotional intelligence are varied and inconsistent. Generally, Goleman defined emotional intelligence as a different way of being smart. [3] It refers to the competence to indentify and express emotions, understand emotions, assimilate emotion in thought, and regulate both positive and negative emotions in one and others. [2] For example, being able to intuitively read the emotions of others, to maintain a successful long-term relationship with an intimate partner, and to be in touch with one's own emotions. [4] To illustrate, there are five domain of emotional intelligence introduced by Daniel Goleman, [5] which are self awareness, emotional control, self motivating, empathy and handling relationships. [3] Self-awareness is the root of emotional intelligence. It is the ability to monitor feelings from moment to moment as they happen. With this domain, people make personal decisions with confidence and assurance. [3] Emotional control, on the other hand, refers to the ability to handle emotions in appropriate manners. Persons accessing in this domain are better able to leave behind negative emotions like gloom, anxiety, and irritability. They are the ones who have less difficulty recovering back after experiencing life's ups and downs. [3] Self motivating concentrates one's emotions on the achievement of goals within the context of mastery. Thus, paying attention and creativity fall into this category. People possessing attributes in this domain are self-motivated. They can enter the state of "flow" often needed to complete a task and that allows them to be highly effective and productive. [3] Empathy is an essential "people skill" which refers to identifying emotions in others and the ability to sense others' feelings and perspectives. [3] It starts with self-awareness, in that understanding your own emotions is important understanding the feelings of others. [4]Looking into handling relationships, skills in this domain refer to the abilities common in people who are adept at managing the emotions and their interactions with others. [3]

There are many types of emotional intelligence measures which vary widely in both their contents and their method of assessment. Basically, there are six measures that are commonly used today as they received most attention by emotional intelligence researchers and consultants. [4] They are Emotional Competence Inventory, Bar-On Emotional Quotient Inventory, Wong and Law EI Scale, Emotional Intelligence Scale, Multifactor Emotional Intelligence Scale and Mayer-Salovey-Caruso Emotional Intelligence Test. [4] The strategies used to measure EI can be broken down into personality-based and ability-based approaches. Emotional Competence Inventory, Bar-On Emotional Quotient Inventory, Wong and Law EI Scale and Emotional Intelligence Scale are personality-based measures whereas Multifactor Emotional Intelligence Scale and Mayer-Salovey-Caruso Emotional Intelligence Test are categorized into ability-based measures. These approaches result in different conceptualizations of EI. [4]

The Emotional Competence Inventory (ECI) is designed to assess emotional intelligence competencies and positive social behaviors. Emotional intelligence competence is defined as an ability to recognize, understand and use emotional information about oneself or others that leads to effective performance. [4] On the other hand, for the Bar-On Emotional Quotient Inventory (EQ-i), Bar-On proposes that emotional and social intelligence is a cross-section of inter-related emotional and social competencies that determine how effectively we understand and express ourselves, understand others and relate with them, and cope with daily demands and pressures. EQ-i was developed based on this definition. [4] It is a self-report test designed to measure competencies including awareness, stress tolerance, problem solving, and happiness. [6] Wong and Law EI Scale (WLEIS) is a scale based on the four ability dimensions described in the domain of EI which are the Self-Emotions Appraisal, Others-Emotion Appraisal, Use of Emotion and Regulation of Emotion. [7] Besides, Emotional Intelligence Scale (EIS) is known to be positively associated with self-esteem and positive mood. This scale seems susceptible to faking good, and thus should probably not be used for selection decisions. [4]

One of the ability-based measures, Multifactor Emotional Intelligence Scale is a test in which test-takers perform tasks designed to assess their mental ability in emotional identification-perception, assimilating emotions, understanding emotions and emotional management. [6] Besides, Mayer-Salovey-Caruso Emotional Intelligence Test is intended to as a refinement of the MEIS following empirical research in this domain. There are some improvements in the convenience of administration, without sacrificing its psychometric properties compared to MEIS. [2]

Measurement and psychometric issues play a large part in the struggle between the science and marketing of EI. In particular, measurement issues and considerations seem to be heavily affected by the scientific or marketing orientation of those evaluating EI measures. Psychological measures are most often evaluated in terms of their reliability and validity. [4] In general, EI test development has been most successful with regard to reliability as both performance and questionnaire techniques provide internally consistent assessments. [2] In terms of validity evidence, EI measures ranges from weak to moderate. The content validity evidence for EI measures is lacking because of vague theoretical development for many of the measures. It is no surprise that attempts to measure EI have been varied due to the lack of definitional clarity. [4] Studies need to go beyond showing how EI can confirm hypotheses about relationships with other variables in order to establish the validity of EI measures.

The construct of emotional intelligence has become fractured in the struggle between the scientists trying to develop a valid psychological construct on the one hand, and marketers attempting to develop a commercially viable psychological framework on the other. [2]Emphasis has been placed on academic learning, qualifications and how intelligent a person was for centuries. [5] However, recently, the use of EI measures for career selection and placement purposes has become a common practice in many organizations in the Western world. [2] More and more companies are realizing that EI skills appear a vital component of any organization's management philosophy. This is because various facets and components of EI have been claimed to contribute to success and productivity in the workplace. In theory, emotional intelligence should enhance an individual's ability to cope with time pressures, performance anxiety, and other distracters that can limit task performance. If emotionally intelligent individuals are better equipped to handle factors that often interfere with successful task performance, emotional intelligence will make an indirect contribution to performance and effectiveness at work. [4] Researches done claimed that individuals with high emotional intelligence were able to solve more problems than people with low emotional intelligence, who were less likely to persist. Furthermore, people with the ability to understand and manage their emotional reactions during the performance of cognitive tasks may be more productive at work than those who allow their emotions to interfere with task performance. [4] More emotionally intelligent individuals are said to succeed at communicating in interesting and assertive ways, thus making others feel better in the occupational environment. [4] Although links have been established between work performance and emotional intelligence, these links have been demonstrated almost solely in areas where strong interpersonal and communication skills have been required or where emotions were a moderator of work performance. [4]

EI is believed to play a major role in the development of social skills and interpersonal competencies. The importance of EI in workplace has created interest in the public and scientists have been doing researches on the development of EI. The family environment is commonly viewed as a major force in the socialization of emotions. The family is essentially our first school for learning emotional knowledge, competencies and skills is arguably the most important context in which children's emotional competencies are forged. [2] In the familial context, children learn their emotional knowledge base as well as competencies in emotion identification and regulation from their parents. [2] Different parents may have different aims in the socialization of emotions in their children. One may feel that it is necessary to be in touch with one's emotions and to express them in socially acceptable ways. These parents are likely to support their children in expressing emotions both positive and negative ways. [2] On the other hand, other parents may believe that negative emotions are harmful and should therefore be controlled. These parents are likely to teach their children not to experience and express negative emotions. Thus, these children may be less aware of their negative emotions as well as identifying them in others. [2]

EI appears being capable of being learned both inside and outside the home. Thus, having shown the various factors thought to impinge on the development of EI, the progression from the home to the school environment would appear to be a logical progression. In fact, the classroom, being more formal in its organizational characteristics than the family, may be a particularly useful test of generalized EI skills that may be applied to other formal environments. [2] One way of conceptualizing the core social and emotional competencies that underlie social and emotional education (SEE) is to divide them into skills and abilities that influences how students feel about themselves (self-awareness), how they see others (social awareness), how they manage their feelings and their personal needs (self management), how they interact with others (relationship management), and how they work through dilemmas (responsible decision making). The trend of bringing emotional literacy into schools makes emotions and social life themselves key topics for learning and discussion, rather than treating these most compelling facets of a child's life as irrelevant intrusions. [4] In the process of emotional learning, the individual develops the aptitudes, skills, attitudes and the values necessary to acquire emotional competence. Emotional education may be provided through a variety of diverse efforts such as class-room instruction, extracurricular activities, a supportive school climate and the involvement of students, teachers and parents in community activities. [2] Teachers are not expected to have separate classes in emotional literacy, nor for children to be examined on them, but to feed the guidance through everyday classes and raise awareness of good behavior. [8] Extracurricular activities seek to educate children about the value of emotional competencies. [4] Importantly, they can also be integrated into whatever instructional unit is currently being taught. Given that children can learn by observing and modeling real, as well as symbolic and representational models, curriculum based emotional learning comes naturally with many of the liberal arts such as literature, theater and poetry. For example, children can observe how characters express and display their emotions. This form of affective learning proceeds throughout the educational system, and as the literary or artistic scenarios become more complex, so does emotional learning seeking to promote the development of social and emotional competencies. [2]

Either through inside or outside home learning, there must be several ways to improve the development of emotional intelligence. However, it is important to know that emotional intelligence is not learned in the standard intellectual way; it must be learned and understood on an emotional level. It is not possible to master emotional intelligence through memorization. [9] It is a need to engage the emotional parts of the brain in ways that connect us to others in order to learn about emotional intelligence effectively. This kind of learning is based on what we see, hear, and feel. Intellectual understanding is an important first step, but the development of emotional intelligence depends on sensory, nonverbal learning and real-life practice. [9] To illustrate, emotional intelligence consists of five key skills which are the ability to reduce stress in short period of time, the ability to recognize and manage emotions, the ability to connect with others using nonverbal communication, the ability to use humor and play to deal with challenges and the ability to resolve conflicts positively. These five main skills can be learned easily at anytime anywhere. [9]

In conclusion, the idea of emotional intelligence certainly seems to have come along at the right time. It is quite possible that EI fad has already peaked as it has clearly shown the pattern explosive growth. Many researchers have taken a serious look at issues such as the definition of EI, the measurement of EI, the relationships between EI and other relevant constructs. It does seem clear that EI controversy has helped transform EI from a somewhat isolated area of research, carried out by a small group of talented researchers, into a hot topic for research. There are some reasons for optimism about the future of this emotional intelligence, but there is still a long way to go before this concept will come close to living o the hype.

Writing Services

Essay Writing
Service

Find out how the very best essay writing service can help you accomplish more and achieve higher marks today.

Assignment Writing Service

From complicated assignments to tricky tasks, our experts can tackle virtually any question thrown at them.

Dissertation Writing Service

A dissertation (also known as a thesis or research project) is probably the most important piece of work for any student! From full dissertations to individual chapters, we’re on hand to support you.

Coursework Writing Service

Our expert qualified writers can help you get your coursework right first time, every time.

Dissertation Proposal Service

The first step to completing a dissertation is to create a proposal that talks about what you wish to do. Our experts can design suitable methodologies - perfect to help you get started with a dissertation.

Report Writing
Service

Reports for any audience. Perfectly structured, professionally written, and tailored to suit your exact requirements.

Essay Skeleton Answer Service

If you’re just looking for some help to get started on an essay, our outline service provides you with a perfect essay plan.

Marking & Proofreading Service

Not sure if your work is hitting the mark? Struggling to get feedback from your lecturer? Our premium marking service was created just for you - get the feedback you deserve now.

Exam Revision
Service

Exams can be one of the most stressful experiences you’ll ever have! Revision is key, and we’re here to help. With custom created revision notes and exam answers, you’ll never feel underprepared again.