Handover Of Heathrow Terminal Five Construction Essay

Published: Last Edited:

This essay has been submitted by a student. This is not an example of the work written by our professional essay writers.

The project includes the diversion of two rivers, the construction of two terminal buildings, a network of bored tunnels, two air traffic control towers, airfield infrastructure, a multi-storey car park, aircraft stands and a hotel. Also Terminal 5 will be designed to accommodate future developments to terminal if required.

The purpose is to complete the scope of work within the provided time of 6 years and 7 months and within a budget of £4.5 billion. There should be no compromise in the quality of the project work; it must meet the expectations of stakeholders.

Project management team will come up with innovative ideas for achieving the objectives.


Project goals: Expand the overall capacity of Heathrow Airport to accommodate the increasing airport traffic.

Objectives: To complete the construction of the project within the time and budget limits while also meeting the high quality requirements.

Scope: Construction of two terminal buildings, a network of bored tunnels, a new air traffic control tower, airfield infrastructure, a multi-story car park, aircraft stands and a hotel.

Assumptions: The airport traffic at Heathrow airport is going to increase further in future. There will not be any drastic changes to the British Political atmosphere.

Risks: Project Manager will perform research and analysis on the risks and prepare a risk assessment procedure.

Costs: Cost would be provided for project as per the requirement for engineering, resources and other activities which are within the project scope. The budget for the project is capped at £4.5 billion.

Timeline: The Project Manager will provide a reasonable timeline based on the research of similar construction projects done around the globe. However, the work schedule should not exceed more than 6 years and 7 months.

Approach: Project Manager will arrange meetings bi-weekly with the project team. Departmental meeting will be arranged weekly. Project Manager will delegate tasks and assign the project duties.

Organization: The Organizational structure of the project is as follows:

Charles Jacob - Project Manager

Subramannian B S - Engineering Manager

Basil Benny - Procurement Manager

Adeola Kolawole - Administration and Finance Manager

Vinayesh Jayadharan - Site Manager

Benjamin Ben-Iweagwu - Quality and Safety Manager


The underlying rationale of the construction of Heathrow Terminal 5 is to provide a means by which the large and still growing air traffic to and from England can be accommodated. The purpose is to ensure that international business, tourism and the likes can continue to flourish thus driving the economy. Also being a project with such a large scope, tasks will be widely split among a great number of units so it is imperative to have an effective method of integration and communication all through the project's life cycle. The project will be done with all these in consideration.


The Scope of the project is to provide the best customer service and quality to the passengers of Heathrow by creation of a state of the art terminal building which would accommodate 30million passengers yearly. It will be equipped with the modern modes of transportation without any congestion. It will also provide very good facilities to the airlines operating from Heathrow by building sixty new aircraft stands and two air traffic control towers (87m high) with all modern technologies.

Scope Inclusion

Construction of two terminal buildings

Construction of Network of bored tunnels

Building two air traffic control towers

Building a multi-storey car park

Construction of 60 aircraft stands

Building a 5-star airport hotel

Scope Exclusion

Upgrade of roads leading to and from Heathrow airport

Construction of living quarters for night shift workers

Servicing or upgrade of the already existing terminals.

Provision of power supply to buildings.

Maintenance of Terminal 5 after completion and handover of project.

Supply of trains required for internal transit of passengers.

Construction of rail lines linking between airport and city.

Installation of IT network systems.

Construction of Airfield infrastructure

Goals and Objectives



Construct a new terminal in Heathrow International airport, London, England.

Prepare land for construction by diverting two rivers and relocating wild life to a safer place in a duration of 6 months with an estimated cost of £80 million (start date 13th January 2013).

Build and complete the two terminal buildings within five years which will accommodate 30 million passengers per year. The main terminal building is to be 396 metres long, 176 metres wide and 40 metres tall and will cost an estimated £780 Million.

Construct two 87meter high air traffic control towers which will provide a 360 degree view of the airport site. The construction will be done between June 2013 and March 2016 with an estimated cost of £430 Million.

Construct 60 aircraft stands which will accommodate the most advanced passenger aircrafts like Airbus 380. This will run concurrently with the construction of terminal buildings and will be done within five years from June 2013 with an estimated cost of £220 Million.

Construct a bored tunnel to aid passenger commutation from terminal 5 to other terminals, car parking areas and the rest of London. It is to be 13.5km long and will be completed within four years from the start of project with an estimated cost of £170 Million.

Construct a multi storey car park which will hold up to 4000 cars daily. Construction is to be done between September 2015 and January 2017 with an estimated cost of £570 Million.

Construct a 5-star airport hotel which will be connected and constructed concurrently with the Main terminal buildings. It will be constructed between August 2014 and December 2018 with an estimated cost of £480 Million.

Departmental Statements of Work (SOW)

Departmental SOW


Engineering Design, Technical specifications, Research and Development

Engineering Manager

Vendor interfacing, Logistics

Procurement Manager

Coordination and Monitoring of on-site activities

Site Manager

Financial management, Human Resources Management

Administration and Finance Manager

Consistency and Standardization of the delivered output, Health and Safety of Human Assets

Quality and Safety Manager

Key Organizations affecting the Project


General impact to Project

Specific duties in Project


Failure to comply with the Government policies could cause stops and eventual delays in the project.

Change in Government could lead to changes in policies which could affect the project.

They will provide political influence to facilitate the project needs when necessary.

They are responsible for managing the public interest in the project.

British Airport Authority

They are the Sponsor and Key Stakeholder of the project.

They will provide all needed funds during the project.

Senior Management

Responsible for evaluation of the performance the project team.

Micromanagement by senior management will affect the power of the Project Manager and eventually lead to delays

They provide timely administrative guidance to ensure that the project is performed according to already laid down conditions.

Project Management Team

Poor Performance and lack of planning can lead to failure of the project.

Directly responsible for the actual management of project tasks and objectives.


Low performance from sub-contractors can lead to lags in project time.

Responsible for the delivery of outsourced tasks from the Engineering Department.

Aviation Authority

Standards and regulations of the aviation authorities must be abided by as failure to do so will put the project at risk.

Their accreditation ensures global recognition and a world class rrating for the airport.


They may provide a number of changes in designs which may delay the project.

They provide specialised skills and technical know-how needed in the project execution.


Low performance from suppliers can lead to lags in project time.

Responsible for the supply of materials and other outsourced requirements.

Local Communities

Air and noise pollution from the construction process can cause unrest among the local community which could hinder the project.

Will provide the general unskilled labour in the project.


Wrong information from and over sensitization of issues by them could jeopardize the project by creating negative public opinions.

Responsible for interfacing between the actual project process and the General public

British Airways

No significant impact to project until its completion.

Will provide the aircrafts for the test run aspect of the quality checks

Prospective Customers

High expectation which might deem the project as a failure

Inputs from surveys of customer expectations will help to build a user friendly airport.

Project Deliverables:



Phase 1

Diversion of two rivers.

Hiring and procurement of required equipment.

Excavation of land for terminal buildings, air traffic control towers, hotel and car park.

Construction of base for terminal buildings, air traffic control tower and drilling tunnels for transportation systems.

Phase 2

Construction of Terminal buildings and air traffic control towers.

Construction of Aircraft stands.

Construction of bored tunnels and rails for the trains.

Construction of base for hotel and car park.

Phase 3

Roof installations of terminal buildings and air traffic control towers.

Roof of the cab of the control tower lifted into position.

Construction of a multi store car park and hotel including the roof.

The existing Heathrow Express tunnel is connected to the new extension at Terminal 5.

Phase 4

Installation of HVAC systems.

Installation of Escalators and Lifts

Installation of Security systems.

Painting and flooring.

Installation of electrical systems

Finishing works (polishing, glazing works etc.)

Phase 5

Quality checks

Testing of Security systems, Electrical systems, HVAC systems and Escalators and Lifts

Running evacuation plans

Correction made as per quality checks

Hand over Project

Project Cost Estimation and Duration

The total budget the whole project is estimated to £4.5 billion

Project Milestone

Estimated Cost


Phase 1

£950 Million

1 year and 6 months

Phase 2

£1.66 Billion

2 years and 5 months

Phase 3

£1.15 Billion

1 year and 8 months

Phase 4

£480 Million

8 months

Phase 5

£260 Million

4 months

Total - £4.5 Billion

Total - 6 years and 7 months


Project Assumptions

It is assumed that the British economy will improve by attracting more passengers.

It is assumed resources and finance will be available for the entire project life cycle.

It is assumed that climatic condition will not create an impossible working environment for staff during the lifecycle of the project.

It is assumed that the construction of Heathrow terminal 5 will generate employment opportunities thus partly justifying the investment by the British Government.

Project Risks


Risk Area

Project Impact


Risk Owner

Mitigation Plan


Environmental hazards



Project manager

Evacuation plans


Health and safety of Employee



Project manager

Proper training of employees & medical assistance at site


Political changes




Terms & conditions of contract


Delays in the supply chain



Project Manager

Multiple suppliers


Errors in estimation



Project manager

Analysis at planning stage


Labour issues



Project manager

Terms & conditions at recruitment stage

Project Constraints

The proposed time might not be enough due to a lengthy public enquiry and other political influences.

Being a project spread over six years, the total cost of the project may increase due to changes in material costs. Hence completion of job in proposed budget is considered a constraint.

It may be difficult to obtain the highly skilled labour and consultancy needed for certain aspects of the project.

The currency exchange rate (inflation) has to be a constraint as purchasing equipment from outside of the country would hike the total cost of the project.

Environmentalists may pose problems as it may be difficult to convince them on the rationale of using up so much natural land mass for the project.


The Project Manager will be responsible for delegating work, assigning project duties and conducting the respective weekly and bi-weekly project meetings. The Project Manager will pass across necessary information through email, phone and conference calls.


Project Team Role

Project Team Member(s)


Project Manager

Charles Jacob

•Controls the day-to-day aspects of the project.

• Helps team members to focus on the project objectives and scope

• Develops and maintains the project plans

• Executes formal reviews and management reviews

• Tracks and disposes of issues

• Helps resolve issues and change requests

• Tracks action items and budgets

• Is responsible for the quality of the product or service

• Make sure the team member are on the right path.

Engineering Manager

Subramannian Bhuvaneshwari Shankar

• Provides technical oversight and coordination of project engineering work

• Responsible for the conceptual design as well as coordinating with all the other engineering disciplines involved (such as systems, thermal, structural, optical, etc.)

Administration and Finance Manager

Adeola Kolawole

• Helps the project manager to define the project budget, estimates and allocation

• Helps the project manager with the tracking and reporting of costs and expenditures against project budget

• Documents and maintains business requirements

• Oversees the overall financial function.

Procurement Manager

Basil Benny

• Seeks reliable vendors or suppliers to provide quality goods at reasonable prices • Negotiates prices and contracts • Reviews technical specifications for raw materials, components, equipment or buildings • Determines quantity and timing of deliveries (more commonly in small companies) • Forecasts upcoming demand.

Site Manager

Vinayesh Jayadharan

• Liaising with clients and reporting progress, professional staff (such as architects and surveyors) and the public.

• Motivating the workforce.

• Problem solving.

• Using specialist construction management computer applications.

• Effectively deal with the unpredictable challenges.

• Maintaining quality control procedures by using specialist construction management computer applications.

Quality and Safety Manager

Benjamin Ben- Iweagwu

•Ensures that the products and services delivered by the project are consistent with already laid down (company or/and international) standards

•Ensures that the processes of product development pose no health and safety risks to the human assets involved.

•Ensures that the processes of product development do not subject the environment, assets and resources to damage.


Name of Document

Location of File

Project Proposal

Project File

Project Charter

Project File


Prepared by __________________________________

Project Manager

Approved by __________________________________

Project Sponsor

Document Guidelines

Glossary and Acronyms or Abbreviation Definition

Budget. The approved estimate for the project.

Closing Processes. Those processes performed to finalize all activities across all project management process groups to formally close the project or phase.

Constraints. The state, quality, or sense of being restricted to a given course of action or inaction.

Contract. Is a mutually binding agreement that obligates the seller to provide the specific product or service or result and obligates the buyer to pay for it.

Deliverable. Any unique and verifiable product, result, or capability to perform a service that must be produced to complete a process, phase, or project.

Estimate. A quantitative assessment of the likely amount or outcome.

Execute. Directing, managing, performing and accomplishing the project work, providing the deliverables and providing work performance information.

Execution Processes. Those processes performed to complete the work defined in the project management plan to satisfy the project objectives.

Initiating Processes. Those processes performed to authorize and define the scope of a new phase or project or that can result in the continuation of halted project work.

Milestone. A significant point or event in the project.

Monitoring and Control Processes. Those processes required to track, review, and regulate the progress and performance of the project, identify any areas in which changes to the plan are required, and initiate the corresponding changes.

Resources. Skilled human resources, equipment, services, supplies, commodities, material, budget or funds.

Role. A defined function to be performed by a project team member.

Sponsor. The person or group that provides the financial resources, in cash or in kind, for the project.

Stakeholder. Persons and organizations such as customers, business owners or program managers, performing organization and the public that are actively involved in the project or whose interests may be positively or negatively affected by the execution or completion of the project. They may also exert influence over the project and its deliverables.