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The company Gopal's Logistics service is established in the year 1987. Now it is providing iconic services to the public with good services and has good accessibility throughout the country. The company believes the words "Customer is the god and he is a quality inspector", these words made the company to maintain its quality of services by providing quicker and safer deliveries and pickups. The head office was built and established in Runcorn which is a suburb in Brisbane, Queensland, Australia, 4113. We have established in a big area at that time, around 60 Acres and now it seemed to be congesting area to lead the services carefree. Though it was an Asian leader for providing logistic services, it is also well known in the foreign countries and continents. The company has an average annual turnover around 10 billion AUD with an extensive network over 900 sites in more than 50 countries. So this can't be recognised as nation-wide company. Offcourse it's an international and a continental company providing logistic services throughout the world. As a matter of fact, it's not that iconic when compared with the companies worldwide, but it stands as one of the best service provider. This name and fame is only gained as our services had a high infrastructure which includes roadways, railways, airways and seaways with good customer satisfaction feedbacks by having high moral standards, upright service, quality and personal care to clients.
As this is a logistic company we have high movements of vehicles and mobile plants. The safe movement of this heavy machinery is much important in the areas where there are high public crowds, pedestrians and employees who ramble within the company. The outlook, design and planning of the company are said to be well established till the second quarter of last year, but now due to gradual and drastic increase in public, i.e., population. The government now orders to improve the safety standards by providing walk ways throughout the company and to enlarge the company premises allowing the public freeness around the company. Though the company is established in an undeveloped, uncouth land at city outskirts; now due to the high population this area is developed as a major business hub. So, we have no much chance to extend the company. All we need to do is, reduce the risk factors in operating moving vehicles in company surroundings instead of enlarging the company's area. So this is the main purpose of the project, to reduce or prevent the risk factors involved in the plant vehicle movements at workplaces without leading any time or work loss.
The project objectives are noted as:
Identify the risks and their intensity.
Controlling the risks involved.
Developing a safe working environment design.
Provide and maintain safe signs in;
Pedestrian walkways and crossings
Parking and loading bays
Reversing of vehicles
Providing safety tips to the employees, especially to drivers.
Ensure safety near and over the plant.
Risk Management Crew and their Task:
In order to develop the company according to today's safety regulations and rules, there will be a lot of engineering work to be carried out. The engineering work includes constructions and planning for detours to the work ways within this mean time. By this construction we must also consider pedestrian safety, many factors may influence pedestrians. So, in order to maintain and manage all the risks involved in this project a management crew is formed. A risk management group of five members who have an extensive experience in risk and project management were grouped together, namely
Gopala Swamy as a Team Leader
Mark Thomas as an Infrastructure Site Engineer
Michael Lee as a Risk Manager
Shane Wilkins as an Operations Manager
Emma as a Technical and Legal officer
This group identified the hazards and risks caused in the area of the company where pedestrians and workers face the problems in accessing.
They will also consider the future problems for providing the safety standards as the company must no influence the rules and regulations from the government again. These crew members are supposed to monitor risks and must provide their effectiveness and control measures of the risk. The measures must be in the way, that atleast the risk must stay standard even if the circumstances changes from time to time.
Identifying the Hazards and Risks:
Most of the occupational deaths and injuries in the workplace are caused by the mobile plant moving vehicles. To identify the risk factors in this company we must be familiar with the hazard causing issues like:
Movements of pedestrians
Movements of vehicles, plant and materials
Loading and unloading, arrivals and departures
Hitching and unhitching of trailers
Mounting and dismounting of vehicles
Securing and maintenance of load and work.
Risk Factors and Effects:
People who work near the mobile plants and moving vehicles such as trailers, tractors, forklifts and loaders will have major risk involved in accidents at the work place. We know that accidents are high at places of loading, unloading; reversing and parking where pedestrian's movement is high. Places other than these may face low risk for the workers, visitors and customers.
As we are enhancing the safety factors, there will be a slight change in the flow of work i.e., working procedure or pattern. The new working style must not be negative when compared to with previous once, in other words the work time for a process must remain same or must be enhanced if possible.
Risks caused by Accidents
Likelihood of Occurrence
Impact on Public
Workers who work near mobile and movable plants or vehicles
May cause major injuries and sometime leads to death.
Accidents caused in areas like loading and unloading, hitching and unhitching of trailers
May cause some minor injuries.
Workers, employees and visitors at workplace and parking of vehicles.
May lead to confusions and horns, rarely minor injuries
Risk Management Process:
From the Occupational Safety and Health Act 1984, employees, workers and other people who are relates to the workplace must not expose to the hazards. This is done only with regular risk management process. The regular or periodic risk management process must deal with all the related terms like, identifying, accessing, analysing and synthesizing the risk of accidents or injuries to the workplace related people or the public nearby. These factors are considered closely and a preventianory or control measures must be suggested for implementation.
Implementation of Control Measures and Risk Management Steps:
In lay roads within the company and the traffic routes nearby it must be designed in a wider and safer way in order to provide a good flexibility for large vehicles like cargos which carries a hanging load, heavy vehicles such as oversized and road-trains. Possible one ways and restricted turns must be ruled in the space around for stationary vehicles, speed limits, restricted parking, headroom and other vehicle movement hazards must be provided in company premises which undoubtedly enhances the safety for vehicles and pedestrians. These routes and roads must be well maintained and cleaned in order to prevent slips and trips. These must be free from grease or other slippery chemicals and liquids, damages like rain holes which make the road disgusting to travel.
This is very important to maintain the road surface clear, visible condition and free from damages as this may increase the risk of accidents and loss or damage of goods that are loaded to a delivery. Materials like Bitumen and concrete must be well drained and free from extra gradients. Road signs like speed limits, junctions, pedestrian crossing, bends and one way signs, blind corners and U turns, give way and stop signs are most important in managing risk and safety factors.
All the walkways and crossing paths for the pedestrians and workers inside the company must be clearly marked and to be separated or slightly beside from the traffic routes. Marking at crossings and junctions must have a regular or periodic maintenances and white paintings at all times. Dark areas must have adequate lighting for clear visibility of vehicles and people even at day time.
Sufficient space and adequate gap should be provide in parking spaces and loading bays for in plant moving vehicles such as trucks, tractors, forklifts and loaders. All the drivers must be well trained and must have a good experience in safe loading and unloading the goods. Likewise, they must be good in hitching and unhitching, reversing and parking the trailers and road-trains.
The parking for both work and private vehicles must be separated in the onsite parking bays. All the vehicles related to the company must be parked away from the work place and the drivers must be informed and instructed about the driving safety within the workplace where there is a presence of plant moving vehicles. Loading and unloading bays must be designed with safe access and outlets for the workers who work in ground levels. The parking bays must be fitted with rails or barricades on the non-loading end to prevent the slips and trips, and they should be clearly marked and apply some night vision for those edges.
For large and heavy vehicles it's better to use two way radios such as walkie talkies to improve the safety factors and to reduce the risks while reversing. The risks involved in reversing issues can be reduced or prevented by providing a drive through way for loading and unloading. If this is not possible within the available area, it's better to provide a neat and clear area for reversing purposes and a staff signaller can guide the reversing of the vehicle. We must ensure that the signaller is with high visibility clothing especially at nights and in the evenings. We must also much particular about the vehicle that, it must have rear view mirror and it must maintain flashing reversing light siren and reverse horn with high sound for easy recognise while the pedestrians are on their way.
Risk Management Review:
We must know the risk factors and provide a effective risk management plan as it is necessary to review the strategies and steps which involve in management strategies. The main risks are seen in movement of vehicles such as safe reversing, trailer docking and undocking, loading and these practices must be held in regular intervals to prevent the risks or to lower the risk levels. All the preventianory measures must be monitored in order to ensure low risks with considering to the according situation or circumstances. To maintain the risks levels to considerable state, we must ensure that, ongoing reviews must be conducted at regular or periodic intervals.
The risks recognized in this project are minor and sometimes major issues and sometimes even lead to death. These risks factors can be managed by risk management strategies techniques. By implementing safe traffic routes and separating walkways and pavements form roads for the pedestrians makes negligible risks factors. The managing staffs are responsible to provide safe training for the heavy vehicles and drivers and the staff is supposed or to provide checklists.
Lifting and Loading
Training in handling with all requirements must be in induction
Instructions, Information, and training of safe lifting has been provided
Alternative ways for lifting and carrying using hoists or trolleys
Employees are provided for the safer ways to do the particular job and practical control measures
Slips and Trips
Staff induction must include training in slips and trips
Information on slips, training and fall hazards are provided
Ensure that the walkways are free from hazards and greasy substances
Ensure that the company policy is clean as you go and the floor surfaces are maintained in good condition.
Pathways accesses to and from workplaces are kept free from obstacles
Ensure the walkways are provided with adequate lighting
Operator and maintenance personals must be trained properly and they must be familiar with the operation and missionary setup.
Fixed guards are provided at substantial construction while the machinery is in operation.
Pre operational checks should be conducted to ensure safety working area
The manufactures manuals should be clearly explained to the vehicle operators
Working at heights and making areas free from instructions are the part of staff induction.
High ladders and mechanical lifts must have fall back protection by arranging fall arrest systems
Qualitative Risk Analysis Matrix-Level of Risk
Likelihood of Occurrence and Consequences of Risks
Qualitative Measures of Consequence or Impact
Qualitative Measures of Likelihood
Severe Risk: Immediate Action required (Assigned as 100%)
High Risk: Senior management Attention Required (Assigned as 80%)
Major Risk: Management attention required (Assigned as 60%)
Significant: Management Duties should be assigned (Assigned as 40%)
Moderate Risk: management Responsibility must be specified (Assigned as 20%)
Low Risk: Manage by Routine Procedure (Assigned as 10%)
Risk Treatment Schedule and Plan
The Risk in Priority order
Assessment of Threat
Elimination-removing the hazards or hazardous work practice from the work place
Eliminating vehicle movements, or removing the need for reversing where possible.
Substitution-replacing or substituting a hazard work practice with lesser hazards one.
Substituting unsafe vehicles, loading facilities, road signage or road surfaces with safer ones.
Isolation-isolating or separating hazards from people involved in the work or people in the general work area.
Isolation of vehicles from pedestrians at traffic areas or vice versa.
Engineering controls-if the g=hazards cannot be eliminated, substituted or isolated; an engineering control is next proffered measure.
Installing pedestrian barriers, bar guides, hand rails and separate access ways for pedestrians and vehicles
Administrative controls- introducing work practices that reduces the work such as implementing measures to ensure procedures, providing instructions and training
Providing information, training, supervision and safe procedures on vehicle movement at work places. Restricting pedestrian access in certain areas or at certain times. Preventing reversing and providing designated parking for work and private vehicles.
Personal protective equipment- workers should be safe with protective clothing when other control measures are not practicable
Ensuring that workers must have protective safety boots, helmets and reflective jackets