Different Information Kiosk Software Solutions Computer Science Essay

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We offer three alternative technical solutions for the system. The first system is an Information Kiosks system, the second system is the web system and the third system is Email System. In these systems, we will discuss about the advantages and disadvantages.

A Kiosk is a computer based terminal or display that is used to provide information , typically in a public place. Kiosk systems are being used in a variety of applications, including information directories, customer self-service terminals, electronic catalogs, internet access terminals, tourism guides, and more. One of the popular Kiosk systems is interactive kiosk such as information kiosk.

Information Kiosks provide tourist, visitors, and residents with a self service touch screen that displays videos and slide shows of businesses along with maps and details useful for making a decision to contact a business and visit. 

The integration of technology allows kiosks to perform several functions, evolving into a self-service kiosk . this will enable users to validate the user name and password in order to access to all information required.

One of the most essential factor when we design information kiosk is Interactive design that means the design of interactive kiosks usually require larger buttons and simper decision trees than a web page or a computer-based interactive.

Advantages of Information Kiosks System:

Easy information access:

The information access to an information kiosk is very easy. Information Kiosk is a touch-screen integrated with computer and customized software that is securely enclosed and displayed in public places. Thus, it enables consumers to electronically access to information, products and services instantly. Kiosk is unique from a standard PC as it is created for a specific user and specific purpose and is owned, controlled and operated by the deployer. User can select the essential options until they get right into their information.

Saving the time and the money:

One of the best advantages of using information kiosk is to save the time and the money. It can provides the user all the information in a short time. It is not possible to participate with all users over the different kiosk within a short time. And all the inquiries do not need anyone to handle because of priority issues. It is easy to setup an information kiosk and save money to build a call centre or huge web system.

Empower 24x7 round-the-clock service operation in public:

An information kiosk system will be activated all the time. As a result, any user can get their required

information any time of the day. It is available 24 hours in seven days to help users by doing some simple tasks.

No need to connect to the internet:

To get access to an information kiosk system, a user does not need any internet connection. Just

a touch-screen integrated with computer and customized software that is securely enclosed and displayed in public places, hence enabling consumers to electronically access to the information.

More interaction with users:

The users using the information kiosk system feel attracting when the information kiosk provides the information to user by using touch screen which put a user-friendly face to your services and they are the most intuitive way to interact the user as they think they are taken care of by the people.

Multi-lingual service option:

An information kiosk system can use many languages to interact with the people. When the user begins to require his information, the system will ask the user to choose the preferred language.

Disadvantages of the information kiosk system:

High Installation cost:

Determine where you will be then that the cost of purchase and download the system and follow-up and maintenance. When the desire for expansion, you will need to charge more.

Traffic congestion while using:

There may be a high risk of lots of traffic during some particular occasion on a week or pick hours on a day. A number of queries can be made at the same time. As a result, There may be traffic congestion.

User dissatisfaction:

User can easily be dissatisfied by the system. Generally the users do not want to wait for the menus and the large number of non-useful information. So they got annoyed quickly because of the slowness of the menu.

Website System

Web system is a technical solution optimization. This solution will be a web page which can be reached from anywhere in the world with one computer or mobile phone or any internet connection to access to stakeholder's information. This website is designed by the best programming languages in terms of speed and access to data from the server to the user, as well as when you open and review website. There are several advantages and disadvantages of creating a web pages as follows:

Advantages of website system:

All information is located in one place:

The user can obtain all the information needed by logging on to one Web page. This web page displays the information about the services and facilities of stakeholders . For example, places to go, and how to go, time as well as it will offer everything road maps on the web system.

Less time needed:

The web system requires less time to provide the information for the user. The user just needs to go to the proper link which he wants.

Visualize all scenario:

The user can view all the sites and services, food, clothing and other necessary activities. Any of the stakeholders through a system on the Internet. There may be different pictures and videos about these facilities.


Advertisement is one of the best way of income through a web system . the stakeholders can advertise their products or services through the website.

Secured transactions:

The web system is a place that secured transactions by credit card or other media. It is safe to do the booking of purchasing anything from the website.

Provides all contact information:

The web site will be provided contact information for all stakeholders in the system. Also, any user can obtains more detailed information from the website.

Less Money Spent on IT:

With website system, your host is responsible for all IT tasks including the often nightly backups, software upgrades, and re-configurations. This not only saves you potential headaches, but it frees up the user valuable time.

Less Money Spent on Computer Hardware:

The web system has extremely low hardware requirements. In fact, all you really need is a computer that can access the internet. The hardware requirements are so low because all the processing is completed on the host's server.

Map of route:

Users can view the map of route from one place to another place. The transportation will be shown in the system such as the walkways, train or bus services.

Disadvantages of the website system:

Server failure:

Anytime, the web server will be crushed down. As a result, the information won't be available to the users.

No confirmation from the service:

In the website, the stakeholders are providing the service. However, the system does not confirm this service that means the system will never know whether a user is getting a service or not.

Static information:

The web system can does not answer all the information needed by the user. He has different

questions that are not included in the current web system. So all the dynamic solution maybe does not find in the system.

Security and Privacy issues:

Any privacy and Security issues can occur while using the web system. For example, if any user

doesn't want to share any of his private information or the website being hacked by the hacker. Then , its go out public then it may become a serious issue.

Email System

Email System is a technology that includes creating and sending information from one place to another, using a computer terminal and the Internet connection. It has proven advantageous in our personal as well as professional life. A majority of businesses around the globe use email as the most employed manner of rapid and effective communication. It is an significant tool for our Information System as a technical solution.

E-mail is a system to create text, send and store data in digital form through the network. Previously, the e-mail system was based on Simple Mail Transfer Protocol (SMTP) mechanism, a protocol which used to send the e-mails from one to another server. Currently, the technology of e-mail uses the store-and-forward model. In this model, the users sends and receives information on their own terminal of computer. However, the computer is used for connecting to the e-mail architecture. The creation, transmission and storage of e-mail takes place, only when the connection with this e-mail architecture is established. Furthermore, IMAP (Internet Message Access Protocol) is the newer protocol, allowing you to view and sort messages on the mail server, without downloading them to your hard drive.

E-mail system is one of the several technological solution that has influenced our lives. It has changed the method of communication. As a result, it becomes essential for us to check out the advantages and Disadvantages of the most common tool used on the World Wide Web.

Advantages of Email System:

Easy to use:

The use of e-mail system is easy and simple where we can prepare and send and receive messages. In addition, we can send e-mail attachments of digital documents via e-mail.

Speedy Information Transfer:

E-mail System is certainly known to the rapid transfer of information it provides. This speed of transfer enables us to work faster and effective manner where we can get accurate information at any time and take the appropriate decision about the events or effectiveness through e-mail.

Low Cost:

Money savings is one of the most significant advantages of email system. The costs involved in maintaining an email system are mostly very low. We need to pay the regular charges Internet connection.


E-mail system is clearly the most secure method of communication compared with letters and faxes. If the letters or paper documents fall into the wrong hands, it could be abused and that may be harmful to the business. And if left Faxes containing confidential information unattended on the fax machine, can also be used as a negative manner. E-mail messages to ensure the security of information and records and details. Moreover, if we want to secure our email messages, we have to use the PGP (Pretty Good Privacy) technology.


Advertisement is one of the best way of income through an email system . the stakeholders can advertise their products or services through the website.

Disadvantages of Email system:


Viruses are computer programs are written for damage any computer, or control it. These programs copy themselves and infect more of the computer. The recipient needs to clear the messages, and viruses transmitted through them and have the ability to do harm to computer systems.


E-mail messages when used to send spam and unwanted advertisement which is called spam. we have to Check and delete these unwanted messages that can consume long time, and it has become essential to prevent or filter e-mail messages unwanted by spam filters.


This is called the act of storming the security of computer hacking. when the e-mail is sent or before it is received by Recipient , and there are a distance between servers which located in different parts of the world. As a result, the e-mail may be hacked by hacker.