Singapore technology

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In less than ten years, every single person and business in Singapore will find the world - and everyday life - transformed by technology.

iN2015 is the blueprint to navigate Singapore’s exhilarating transition into a global city, universally recognized as an enviable synthesis of technology, infrastructure, enterprise and manpower.

It is a living plan that gives every individual and endeavour seamless access to intelligent technology - and with it - the capability to take charge.

It is the new freedom to connect, innovate, personalise and create.

Intelligent Nation 2015 (iN2015) is Singapore’s 10-year masterplan to help us realise the potential of infocomm over the next decade. Led by the Infocomm Development Authority of Singapore (IDA), iN2015 is a multi-agency effort that is the result of private, public and people sector co-creation.

From the people sector, individuals provided their ideas and views through focus groups and the Express iT! iN2015 Competition. The competition attracted thousands of entries from students and the general public on how they envisioned infocomm would impact the way they live, work, learn and play in 2015. In addition, hundreds of private and public sector representatives participated in numerous discussions to come up with ideas for transforming their sectors through infocomm, and how to translate these ideas into reality.

What is iN2015

Singapore: An Intelligent Nation, A Global City, Powered By Infocomm

iN2015 will fuel creativity and innovation among businesses and individuals by providing an infocomm platform that supports enterprise and talent.

iN2015 will connect businesses, individuals and communities, giving them the ability to harness resources and capabilities - speedily and efficiently - across diverse businesses and geographies.

iN2015 will be the conduit for providing easy and immediate access to the world’s resources as well as for exporting Singapore’s ideas, products, services, companies and talent into the global markets.


Singapore’s Goals with iN2015

To be 1 in the world in harnessing infocomm to add value to the economy and society

To realise a 2 – fold increase in the value-add of the infocomm industry to S$26 billion

To realise a 3 – fold increase in infocomm export revenue to S$60 billion, and

To create 80,000 additional jobs

To achieve 90% home broadband usage

To achieve 100% computer ownership in homes with school-going children

1.2.1 Strategies

Singapore’s Strategy with iN2015

to spearhead the transformation of key economic sectors, government and society through more sophisticated and innovative use of infocomm

to establish an ultra-high speed, pervasive, intelligent and trusted infocomm infrastructure

to develop a globally competitive infocomm industry

to develop an infocomm-savvy workforce and globally competitive infocomm manpower

1.2.3 Opportunities

iN2015 Creates Future

Transforming lives & businesses
iN2015 powers partnerships by providing the technology to collaborate, innovate and personalise. This connects local and global needs even as it enriches customers’ experiences and helps develop new capabilities.

Fuelling competitive enterprise
Technology is fundamental to the development of ideas that sets a business apart from its competitors. iN2015 helps speed up industry-specific solutions, builds brands, fosters growth and expands and attracts global talent and expertise.

Providing the infrastructure
A next-generation wireless and wired infrastructure will deliver more innovative and trusted services. It will be ultra-high speed, pervasive and intelligent.

Developing human capital
iN2015 attracts and develops an innovative, infocomm-savvy workforce and global infocomm talent, to enhance economic competitiveness and economic growth.

Impact Analysis

The implementation of iN2015 will initiate a wider gap on the digital divide in Singapore, and the main concern will be for the ones that fall on the unfavorable side. As the nation moves forward to a new infocomm era, those who are not adept in infocomm technologies will find it difficult to blend in when they are already far behind. They also include people that cannot afford these expensive devices and elderly citizens who are not exposed to these technologies in the past. Not only are they unable to utilize the enhanced services provided by some industries, but also put them at a huge disadvantage in the workforce.

The power and convenience of the infocomm technologies might prevent people from certain interactive skills. With many possibilities of infocomm, people may not need to leave their homes to study, to work or to meet up with people. The community will eventually lack real interact with one another where communications may all be on the virtual world. The ability to alter their voice and looks in the virtual may eventually makes online commuters lose themselves. This will post a huge social problem as people obsessed with the virtual world will have difficulty when handling situations in the real world.

Business Organizations

The Singapore Government aims to enhance the economic competitiveness and boost the infocomm industry through the implementation of the iN2015 master plan. The iN2015 master plan aims at 7 key economic sectors: Digital Media and Entertainment; Education and Learning; Financial Service; Government; Healthcare and Biomedical Sciences; Manufacturing and Logistics; and Tourism, Hospitality and Retail. Each sector has a set of initiatives to enable to progress towards the iN2015 goal.

First of all, we look at the industry that is directly related to the iN2015 master plan, which is the infocomm industry itself. On the infocomm industry alone in Singapore, the overall revenue generated in 2008 reached $58.10 billion, a 12.4% increase from $51.68 billion in 2007. Export revenue itself contributed 61% of the overall infocomm revenue.[1] This showed us that infocomm in Singapore is a lucrative deal by itself. With the deployment of plans like Fiber-to-the-Home and Island-wide wireless connectivity, increase in domestic revenues in future is a definite as the plan requires major restructuring of the current network infrastructure and investment into infocomm related hardware and services are required. And the fact that more than half of the infocomm industry revenue comes from export of Infocomm related industries indicate that foreign organizations’ confidence in our infocomm competency strongly influence the growth of our infocomm industries. These further support the need for enhancement of our current network infrastructure and create an environment not only for infocomm industries, but also for other major industries to stay ahead of competition.

As mentioned earlier, initiatives are put in place for each major economic sector to facilitate the iN2015 plan. All the initiatives have the same objective, to initiate the integration of advance technologies and network infrastructure to the various industries enhancing and improving the productivity, connectivity and competitiveness. Take for example the plan to introduce the Health Information Exchange in the Healthcare industry. This initiative allows healthcare providers to exchange and retrieve medical information of patients. How often do you remember the name of the anti-biotic prescribed by the doctor? And how often do you hear the questions about your drug allergies and medical history? With the plan in place, healthcare providers will be able to access the patients’ medical records encouraging a more efficient and accurate analysis on the patients’ medical condition. This will also raise the standards of medical services in Singapore, allowing the healthcare sector to grow further and compete with healthcare providers in other countries. This example of infocomm integration when applied to other sectors and industries will be able to generate similar results, providing an ideal business environment and raise the economic competitiveness in Singapore.


In order to achieve the iN2015 objective, we need to develop an Infocomm-savvy workforce to fulfill the infocomm potential and the majority of this workforce will come from the citizens themselves. Among one of the iN2015 initiatives include the Fiber-to-the-Home project to replace the existing last mile communication network infrastructure. With the iN2015 master plan, the government aims to achieve 90% home broadband usage and 100% computer ownership for school-going children.[2] This initiatives prepares the younger generation for the future where infocomm development will take place in key economic sectors.

Citizens are already enjoying the convenience of the iGov2010 implementation. Information is made available on the government portals and various applications can be completed online. With further successful deployment of the iN2015 master plan, citizens will be able to benefit more from the rich services that will be made available to them, regardless in work, in school or in their own comfort homes. The potential of infocomm provides many possibilities in technological development. The advancement of these technologies will further enrich the lives of Singaporeans and change the way people work, learn, entertain and communicate with others.


The government plays a huge part in determining the nation’s economic competitiveness. They work hand in hand with private sectors in order to transform industries of different sector, creating a pro-business environment to attract investors to the country. Part of the iN2015 includes the initiation of Integrated Government 2010 (iGov2010). The introduction of the iGov2010 by the Singapore Government aims to integrate and move the public sector in time with the evolution of the Internet. Recognizing the popularity of the Internet, the government has successfully implemented various e-services for businesses and its citizens. Building their services on the internet allow the government to reach out to the public, including those living out of the country. It allows various government agencies and department to provide updated information, better services and close interaction with the public. Business organizations are able to interact with relating agencies more conveniently and efficiently with the use of their e-services. Implementing the iGov2010 plan not only improves the way the government interacts with their customers, but also providing an infocomm environment for business organizations to develop and grow. Having an efficient system within the government generates confidence in the Singapore government from foreign investors. Coupled with the ideal infocomm environment to develop their business, it will increase the competitiveness of the nation and stimulate growth in the Singapore economy.

3. Technical And Business Aspects

The main objective of the IT infrastructure is to be totally connected, wired and wireless.

3.1 Technical Aspects

Deployment of an Ipv6-ready, next-generation National Fibre Network, that will be able to provide gigabits broadband access to every home, school and business. And by using the high speed wired lines, wireless access points will be all around the country to enable everyone to be “connected”.
Real-time sensor based information that can be attained are much better then today
Nation-wide Enabling Platforms, Policies and Standards(EPPS); a key differentiator is made to prevent identity theft and to improve the level of security.

3.1.1 Social Impact Tagged Along

Providing everyone with access at gigabits speed (as compared with the megabits speed we are having today). In education and learning sector, everyone will have broadband access, anywhere and anytime. Those who wish to learn more will be able to access to e-learning resources consisting of online lectures, interactive trainer, multimedia study materials and etc. All these can be done with just a few clicks from a wifi-enabled device.
Updated Electronic Road Pricing, petrol pricing, weather, live traffic can be monitor in real time. Saving a lot of troubles for consumers and save a lot of time for consumers for wasting time on the road due to traffic jams. And also the possibility to search for a nearby car park with parking lot available, which again will reduce a lot o time. This will in term free up a lot of precious time daily.
Security will be assured and with better security, Singapore will continue to be recognized globally as a trusted hub when providing services online and consumers can spend their money online without doubts. In Healthcare and Biomedical Sciences, consumers are more receptive to having their authorized healthcare providers update as well as access their personal health record information online.
3.2 Business Aspects

Digital media companies will be collaborate and share content more effortlessly with other companies in and outside Singapore.
A National Trust Framework are used to address infocomm security and privacy issues
Dedicated areas to showcase our nation wealth in technologies, innovation, and commercialization and exporting of new services.

3.2.1 Social Impact Tagged Along

With better information sharing capabilities, consumers can enjoy vast options of services across the globe by global companies.
With trusted networking in place, consumers will be more open to online transactions, which will in term boost the e-commence and open lot more businesses opportunities to offer services online. Consumers will then have more choices of products, and keeping themselves up-to-date to the latest gadgets or fashion. And for wireless, new payment methods such as micro-payment and mobile payment systems will come online.
More job opportunities and job creation, and also to establish Singapore as a well-known infocomm hub across the globe.
3.3 Conditions to Achieve as a Global Trusted Hub

However, in order to be a global trusted hub, our security standards, policies and manpower management standard must have a world class standard. It also highly depends on the infrastructure that will be in place.
Importance Factors to the Stakeholders towards “Intelligent Nation 2015”

Intelligent Nation 2015 aims to fuel creativity and innovation among business and individuals by providing an infocomm platform which support both enterprise and talent.

Besides, providing users with such facilities, IN2015 will also help both business and individuals to get connected.

With the development of IN2015, it will enhance the experience of businesses and services, creating a digital marketplace and improving financial services (Creating for more jobs for people). Due to the increase in value-add of infocomm industry, more people in Singapore will be accessible to integrated, user-friendly e-services and information online, becoming active stakeholders.

4.1 Stakeholders

The enhancement of Infocomm Industry has let us identified the stakeholders in IN2015. These stakeholders include, the country – Singapore, the Citizen – Singaporean and also the Businesses in Singapore. As such, we will see how does IN2015 impact the way citizens live, work, learn and play in 2015. Business representatives will also be participating in many discussions to come out with different ideas in transforming their sector through infocomm.

4.2 The Country - Singapore

Once infocomm industry has been developed in 2015, Singapore will be joining together with other Asian countries to lead Infocomm Developments globally. These Asian Countries includes India, China, Taiwan, Japan and Korea. As such, Infocomm Industry became the key engine of Economic Growth for the country.

With research shown, in 2005, Infocomm industry revenue increased 9% compared to 2004 revenue growth of 6%. This has help to boost the financial Services in Singapore. Because of the increased in revenue, the number of jobs required has doubled to 5700 in 2005. Infocomm will also help to facilitate export and reach out to global community, internationally. This will help to develop Singapore into a Trusted Gateway to financial services in Asia, creating a pro-business environment which will attract investors to Singapore.

Nevertheless, other than financial growth for Singapore, IN2015 seeks to achieve organizational transformation, cost efficiencies and synergies in government in sharing of process, data and systems. This is to help the government to provide information in a form and manner that would make it easier for the Citizens to communicate their needs and help the government satisfy them.

4.3 The Citizens

10 years ago, 3 out of 10 people may own a computer, less to say internet connection. The cost of a computer and internet connection of 256Kbs may cost us a bomb, not many people will be able to afford such technology. However, 10 years from now, every one of us, will be connected wherever we go. Even now, 8 out of 10 own a computer with internet connection at home. With technology so advance, the cost of such devices is gradually lower due to competition among companies.

IN2015 will provide individuals with access at gigabits speed beyond the megabits speed we are accustomed to our home today. In the Education and learning sector, both adults and children will be access to learn new resources, multimedia information anywhere beyond the classrooms. Students will be able to learn at their own comfort level. The public will also be able to update or view their personalized information such as health records online. This will help to raise the level of trust for this infrastructure.

It is also expected that 90% of the Singapore’s household and companies will be using broadband; this includes reaching out to the elderly and needy students by providing a one-stop information portal for the elderly and computers to children. This wills definitely a huge transformation for the country and everyone who will be enjoying such benefits from IN2015.

4.4 The Businesses

One of the reasons for IN2015 is to deliver services at internet speed to help companies stay on top of competition. Processes and applications are to be processed swiftly with minimum hassle to conduct the businesses.

Using infocomm as a catalyst, it is necessary to deliver our services more effectively. It harnesses resources and capabilities across organization and locations. It also creates efficiencies through integrating processes within industry and opportunities across industries, internationally.

With IN2015, it will help to create new business opportunities for the infocomm industry.

4.5 Overall

IN2015 has indeed helped companies to be more productive, and more importantly linked up companies with one another, bringing benefits to all players in the ecosystem. It has also created new ways to fulfill the needs of our visitors and customers by enhancing their experiences in Singapore. Other than that, it can also be used to improve the services of the companies, raising overall competition.

Towards 2015, things will be very different as of now. The cost of infocomm connectivity, hardware and software will depreciate. This will open up more opportunities for small business enterprise companies and the public. It allows them to concentrate on niche market and sell content without relying on large intermediaries.

However, the threat of privacy will still be the main priority due to the given high quality that digital copying make possible. But this somehow, has provided opportunities in areas such as watermarking, digital security services, digital rights management and clearing house services.

With the development of IN2015, it will definitely leads us to a future of high technology of Infocomm, where everyone will be connected anywhere, anytime, wherever you go.

5. References

5.1 Annual Survey on Infocomm Industry for 2008

5.2 IDA Singapore

5.3 Intelligent Nation 2015 – Wikipedia, the free encyclopedia. [Online], Available

5.4 IDA Singapore, about us, [Online], Available: