Theoretical Rationale And Justification For The Investigation Commerce Essay


This essay has been submitted by a student. This is not an example of the work written by our professional essay writers.

In the 21st century, globalisation has increased the competitiveness of today's business world. For an organisation to be one of the best, productivity is very important. Employee turnover is one of the factors that affect productivity and has since been a challenging issue to today's organisation (Shumon 2007). Thus, it is considered important for an organisation to manage employee turnover. As quoted by Ongori (2007), Prince (2007) defined turnover as,

"the ratio of the number of organizational members who have left during the period being considered divided by the average number of people in that organization during the period."

In simpler terms, employee turnover is the action of employee quitting its current job and being replaced by others. Hence, there is a need for management to develop a greater understanding of employee turnover. This proposal aims to understand the causes - what causes employee turnover, effects of turnover on an organisation and retention strategies that managers can implement to minimize employee turnover. In addition, this proposal aims to address the underlining reasons to some employees remaining in the organisation despite colleagues leaving.

The phenomenon of employee turnover have been proven by several to be one of the most significant, potentially costly, relatively clear cut and challenging issues for human resource management of an organisation and have been an interest to numerous organisations and theorist (Shumon 2007; ). Shumon further argues that, the goal of 'effective management of turnover' dictates that a high level of sophistication needs to be achieved by organizations in order to selectively influence the turnover process. However, he also added stating that the phenomenon has not so far proved amenable to predictions. Therefore, this research topic is worthy for research as there are still uncertainty about employee turnover in the society especially in an ever-changing envirnonment where change is inevitable and unpredictable, causing managers to understand the reasons to employee turnover in their organization.

In fact, employees are by far the most important shareholder to any organisation and they are an assets to the organisation. Organisations rely heavily on their employees in achieving success for their business. The success of an organisation is argued to be dependent on the calibre of its employees as well as how effectively they are managed that aid the organisation in achieving its mission and objectives (Cheng and Brown 1998, p.136). This is supported by Ongori (2007), who argues that "[e]mployees are the backbone of any business success and therefore, they need to be motivated and maintained in organization at all cost to aid the organization to be globally competitive in terms of providing quality products and services to the society". Thus, organization has put in tremendous time and effort on their employees through inductions, socialise and standard operating procedure (SOP) training etcetera, to develop their employees (Jha "Determinants of Employee Turnover Intentions: A Review"; Ongori 2007). As a result of endless effort place forward, most managers would ultimately want to retain trained skilful employees, minimizing employee turnover as they are seen as a valuable assets to the company.

On top of that, most academic researcher assumes that salary is the primary causes of employee turnover in an organization. Bowden (1952) introduces what he calls a simple solution to the turnover problem, that being to pay employees more than your competitor for comparable job scopes will decrease the likelihood of employee quitting. Ongori (2007) supported by concluding in his article, that pay and pay-related variables have a great effect on employee turnover (Griffeth et al. 2000). Although perceived by most that the main cause of turnover deals with salary issues, there are still a considerably amount of different views to this issue (Cintrón 2006), which draws the researcher's attention to research the true primary causes of employee turnover.

Employee leaving an organisation for several reasons, yet some employee chooses to continue contributing to the organisation's success. Most researchers have discussed the issue of why employees leave an organisation that affects turnover. However, little have they researched on the reasons of some employees remaining in the organisation despite the high turnover level. The researcher hence will be examining the various reasons to employees continuing serving the organisation.

Research aim and objectives

The overall purpose of this research proposal is to study the constraints of employee turnover: the causes of employee turnover and the various retention strategies used by the organization to retain knowledgeable and skilful employees.

The 4 main objectives to be achieved in this research proposal are as follows:

To identify and examine the various factors causing employee turnover in an organization

To explore the reasons behind some employees not quitting

To identify and examine different retention strategies used by organizations in retaining their highly productive employees

To investigate the positive and negative effects of turnover on productivity and efficiency of an organization

Academic context

As quoted by Ongori (2007), Prince (2007) defined turnover as,

"the ratio of the number of organizational members who have left during the period being considered divided by the average number of people in that organization during the period."

Generally, employee turnover had been classified into 2 broad categories, voluntary and involuntary turnover. Voluntary turnover refers to

Nevertheless, involuntary turnover are sometimes unavoidable by the organisation such as retirement, illness and death. Thus, in today's society, it is impossible to control employee turnover but organisations can implement preventive measures to minimise high turnover.


Why retention is a serious problem (

Causes of employee turnover (, Rene Cinton (2006)

Why some employees do not quit?

Strategies to retain employee (

Research Methods

Research method use for this research proposal would be qualitative - interview and focus group as well as quantitative - survey questionnaires.

Writing Services

Essay Writing

Find out how the very best essay writing service can help you accomplish more and achieve higher marks today.

Assignment Writing Service

From complicated assignments to tricky tasks, our experts can tackle virtually any question thrown at them.

Dissertation Writing Service

A dissertation (also known as a thesis or research project) is probably the most important piece of work for any student! From full dissertations to individual chapters, we’re on hand to support you.

Coursework Writing Service

Our expert qualified writers can help you get your coursework right first time, every time.

Dissertation Proposal Service

The first step to completing a dissertation is to create a proposal that talks about what you wish to do. Our experts can design suitable methodologies - perfect to help you get started with a dissertation.

Report Writing

Reports for any audience. Perfectly structured, professionally written, and tailored to suit your exact requirements.

Essay Skeleton Answer Service

If you’re just looking for some help to get started on an essay, our outline service provides you with a perfect essay plan.

Marking & Proofreading Service

Not sure if your work is hitting the mark? Struggling to get feedback from your lecturer? Our premium marking service was created just for you - get the feedback you deserve now.

Exam Revision

Exams can be one of the most stressful experiences you’ll ever have! Revision is key, and we’re here to help. With custom created revision notes and exam answers, you’ll never feel underprepared again.