The Importance Of Culture Managing Workforces Commerce Essay


Basically Culture is a term it has different meanings, the concept first came in to use in eighteenth and nineteenth century in Europe, it has interlinks with different sub category fields. In the twentieth century the term became popular central to the 'anthropology'. Although it is a complex topic but it can be defined commonly as, "The structure of shared values, behaviours, beliefs and artefacts that the group of society use to cope with their world and with one another, and that are transmitted from generation to other generation all the way through learning"(Wikipedia web, Data base).

According to Boasian, 1930 the term culture can be defined as "In order to survive man, like all other species, must come to terms with the external world, Man employs his sense of organs, nerves, glands, and muscles in adjusting himself to the external world. But in addition to this he has another means of adjustment and control...This mechanism is called Culture."

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An organization is a system developed by group of people to achieve certain targets or goals , organizations are generally mixed with number of people to who work effectively to meet the final goals of the firm. Different types of people or group of people may have align specific targets within the organisation to survive and succeed. Like people, each system is unique; like groups of people and cultures, groups of organizations have similarities we can characterize as a culture. In recent years it became fashion to call this aspect of systems as Corporate Culture. According to Berry and associates, 1992 clearly mentioned that which factors will influence the overall outcome of the organization, these factors will include type of business, the technology they are using and we need to take consider the culture of the employees comprising the organization, so here i.e. in the organizations many number of different people from different cultural backgrounds come together to work for the sake of organizations objectives and goals. Today most industrial cultures are informal adaptations of social cultures. The both social& industrial cultures can include 4main factors those are

Values and ethics of business.

Principles that will transform values into the actions.

Character that is related with the beliefs and values of the culture.#

Rituals that reinforce the unity of people in the culture and also ensure that culturally critical tasks are performed as expected.

Managing workforce can be defined is about recruiting the right candidate with the right knowledge or skills to the right work or job. In organizations managing and controlling workforce is important factor to move the organization to meet the goals and objectives, it will directly links to the efficiency of that organization. "There is nothing accidental about cultural strengths....There is a relationship between a workforce culture and its performance", Good workforce maintenance will ultimately will cause good output of the organization. Basically workforce can be defined as the total number of workers employed by organization to perform those organization activities. While managing and controlling the workforce so many factors will influence like Culture of the organization and employees, Decision making process and forecasting the strategies to reach the targets. To maintain this particular field in the organizations, the company themselves will create one department called Human Resource Department. The aim of this department is to utilize the maximum resources and managing the workforce by recruiting correct people to the correct job. Our topic is importance of culture for managing and controlling the workforce, the critical analysis of this topic is presenting in the main body. According to Dulfer, 1983 while managing and controlling the workforce the culture plays important role because different types of thinking will cause in work because of differing languages, different attitudes of labour and way of their life style, diversified understanding about the leadership and division of managers status with regarding to the national or ethnicity proportions. To run the business in the right direction the management has to take the decisions which will effect positively on their output, while taking decision towards the management the culture plays an important role. Managing and controlling workforce will also include designing the workload and forecasting the required staff, integration of different employees from different departments

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into the scheduling plan, management of time schedule and payroll and analysing with the time& monitoring the total process with time to time and Developing feedback, To do all these activities it is very important to understand culture when managing and controlling this workforce.


According to Financial Times, December 2007, 'The importance of culture for managing and controlling the workforce is increasing, culture is much more evident when determining employee satisfaction, manager- employee mutual understand or trust and workforce efficiency'. In the globalized world because of the Multinational corporations the role of the culture has became important key factor when managing and controlling the workforce. Managing workforce means here number of employees with different regions and different country people will involve when doing one work or project, so it's indirectly showing involvement of different cultures of people i.e. employees. These different culture people are working together to reach organizational goals, the proper understanding of culture to manage the workforce has became important factor. Consider one MNC here lot of employees are divided as sub division to work on different department, management will align some works to different group of people, in each group minimum of 2members will involve, those people may be from same culture or different culture, When working in the groups the people may get the contradictions because of their working styles and way of their approach to avoid contradicts or deficits between employee the proper workforce management necessary, so we can conclude basically the culture is playing important role when managing and controlling the workforce.

By Considering Wal-Mart company as an example, here am critically analysing how the company managing and controlling their workforce, and What extent culture is important factor when managing this workforce: Basically Wal-Mart is a supermarket retail business company, it consist of 3,200 stores in the USA and more than $200 billion in annual sales, it is build around four retail concepts primarily, Wal-Mart's goal is making profits by offering the products or services for cheaper cost, even though it is the top Fortune 500 company. How this diversified business is running uniquely? Is the company build solid Human Resource Department? How this large number of people are managing and controlling in the workplace?

In USA because of the globalization number of cross boarded people came in to the country, i.e. 10-15% immigrant people are there, these people have settle down their life over there, In Wal-Mart different cultures of people are working together towards the organizational goals, while managing these workforce...culture become the important factor for their success of business and they have competitive edge over the market because of their value for the money and value for their employees, their basic principles towards the business attract more efficient people to work with them, they have pro founded structure workforce management techniques, In their strategy of managing and controlling their work force they have been thoroughly understood and gave importance to the culture. The company consistently has been diversified into different continents across globe, its workforce is massive, when diversifying in to different continents they clearly analysed and monitored& designed proper plans to meet their goals in the different local markets, recent diversifications of the company i.e. Wal-Mart's entry into China market and recruiting the local people, those local people working with the co operation of the cross bordered managers, these all data clearly showing the importance of the culture when managing and controlling the workforce.

Wal-Mart's HR policies and principles are based very near to the Sam Walton's(Founder of Wal-Mart) ideas about the relations between the organization and its employees and between employees and consumers or customers, The different culture employees and customers are involved in their business. Managing and controlling workforce mainly related to the Decision making process of the company objectives, when designing the strategies of the company the company HR people must consider the cultural factor, their decision making process must link with the culture. So it's clearly showing the importance of culture for managing and controlling the workforce.

In generally when considering some companies, their managers fail to understanding the nature of the cultures involved in their workforce, their decision making process will effect because of this reason, this decision will effect on the outcome of the business. Like the air, we can't see the culture, its invisible but important factor to determinant of how organizations are maintaining themselves.

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Because of the foreign investments, awareness between the people about different brands and emergence of media all these will affect the modern business tremendously. In this globalized world to survive the organizations in the market they are trying to designing the integrated business plans, in this business plans companies are giving importance to the each and every aspect of elements to maximise their profits and to gain competitive edge across the markets. In that way the importance of culture became very important when managing and controlling the workforce.

CONCLUSION: The definition of the culture to importance of culture in managing and controlling the workforce has been discussed in the paper with help of the example in the main body, by considering Wal-Mart's workforce strategies the core topic has been discussed and provided relevant literature. According to most of the academics and recent journals its clearly showing that the importance of the culture for managing and controlling the workforce.