The Employment And Management Of People Commerce Essay

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The aims of academic aspect is to introduce students to the more general themes and issues that have a bearing on the employment and management of people, and to put these in the context of how organizations function - particularly the way in which their internal and external environments shape and influence the way in which people are managed at work.

The people who make up a company's workforce - its human resources - are considered to be an asset to the company, just like its financial resources and material resources, such as buildings, machinery and other equipment. A company is more likely to be successful if it manages its entire resources well, including its people. This is why many companies have human resources departments, even though those departments do not directly contribute to the company's production, services, sales or profits. Rather, effective HR departments allow and encourage the companies' employees to do their best, which in turn contributes to the success of those companies.

"Human resources" (HR) is a term that is used in business to refer to the people who work for a company or organization. It also is used to refer to the department of a company that is responsible for managing those resources, such as hiring and training new employees and overseeing the benefits and compensation packages provided to all of the company's employees. This term was coined in the United States during the 1960s, when relations became a greater concern for U.S. businesses, and has since spread around the world.

Human Resources Job Description

Human resources job description for a human resources generalist. The human resources job functions may vary from company to company and according to different job levels but the core human resources activities and accountabilities are clearly outlined in this sample job description.

Main Job Tasks and Responsibilities

plan and manage recruitment and selection of staff

plan and conduct new employee orientation

identify and manage training and development needs for employees

develop and implement human resources policies and procedures

administer HR policies and procedures 

administer compensation and benefits

ensure compensation and benefits are in line with company policies and legislation

benchmark compensation and benefits

support annual salary review

implement and monitor performance management system

handle employee complaints, grievances and disputes

administer employee discipline processes

conduct exit interviews

review and update employee rules and regulations

maintain the human resource information system and employee database

coordinate employee safety, welfare and wellness

maintain knowledge of legal requirements and government reporting regulations affecting HR functions

Education and Experience

degree or diploma in human resources management, business administration or equivalent

generalist human resources experience

knowledge of the principles and practices of HR management

knowledge of business principles

knowledge of relevant legislation and regulations

knowledge of relevant software

Key Competencies

organizing and planning

problem analysis and problem solving

judgment skills

critical thinking skills

communication skills

presentation skills


coaching skills

persuasive ability


this research is based on an interview done with the human resources manager at sant stephano resort in batroun.

San stephano

Conveniently located in the heart of the prestigious summer and night life area of Batroun city, San Stephano Resort, 250 m after Batroun Conjunction and 1 Km from the Highway, is the ideal choice for both families and youth. It is a special Beach retreat where the scenery is always spectacular, the hospitality is unforgettable & the recreation opportunities are endless. San Stephano Resort offers beautifully appointed, economical and executive rooms featuring an area of comfort and convenient facilities. All guest chalets are equipped with A/C - Heater, Satellite LCD, Telephone, Refrigerator and Microwave. Moreover, elegantly furnished Executive and Presidential VIP rooms are supported by an excellent array of services and a wide range of luxurious amenities to meet the guests' needs.

Furthermore, San Stephano Resort offers beautiful locations for the wedding reception surrounded by the beautiful scenery of the Marina, Sunset, and our sandy beach where you can enjoy the unobstructed view of the horizon lying ahead.

The human resources manager at san stephano hotel is Madame Sonia yazbeck and she was asked several questions.

1_ What Does a Human Resource Trainee Do?

A human resource trainee is an individual in an entry-level position in a human resources (HR) department, typically after having recently graduated from college. HR trainees may have a bachelor's or master's degree, depending on the organization for which they will be working, and their eventual career goals. The purpose of working as a human resource trainee is to learn how the entire department works, to gain valuable experience, and to eventually progress into a more permanent, higher-level position. He or she might provide assistance as needed throughout the entire department, typically doing anything from performing administrative tasks to sitting in on interviews, meetings, or orientation sessions.

2_ What Are the Challenges of Human Resource Management?

The challenges of human resource management may vary somewhat from one setting to the next, but there is a core group of challenges that are likely to apply in just about every type and size of business. Challenges such as dealing with changes in operating procedures, employee turnover, balancing the need to compensate employees fairly with the need to keep the company financially solvent, and even the creation and structure of ongoing employee training processes are likely to be part of the human resources issues that require ongoing attention and refining. Without taking the time to identify and deal with the challenges of human resource management, the potential of a company to thrive is greatly reduced.

3_How Do I Keep Up with Human Resource Management Trends?

You can help to keep up with human resource management trends by attending industry seminars and training courses. Certain information providers not only offer instruction about the industry and the role of managers in HR but also provide formal certification for successfully completing the sessions. Educators are likely to address any significant shifts that are emerging in HR management and may provide examples pertaining to how organizations are dealing with industry changes.

4_What Does a Human Resources Advisor Do?

A human resources advisor generally assists a human resources department in all sorts of tasks, including the wide spectrum of activities involved in employee processing. From hiring and firing, to dealing with employees on a daily basis, the human resources advisor often acts as a consultant, as well as an assistant in implementing established programs. Much of this work involves personal interactions, and the best human resources advisers have people skills and deal easily with interpersonal stressors.

5_how do you manage with current employees?

One of the main roles of an HR department is managing current employees. Unlike managers who directly oversee the employees' day-to-day work, the HR department deals with concerns such as benefits, pay, company policies and training. Among the benefits that might be handled by the HR department are insurance plans, paid vacations, paid leave for illnesses and other health matters, pension plans and employee investments. The HR department also might settle conflicts between employees or between employees and their managers as well as grievances filed against the company by employees.

6_what about new employee, how you deal with them?

HR workers might be involved in recruiting potential employees through advertisements or at job fairs. In some cases, the HR department will try to hire certain types of people - or at least ensure that certain types of people - to improve the diversity of the company's workforce. For example, a company might look for candidates who belong to a certain minority demographic.

The HR department often collects and reviews job applications before forwarding those of the best applicants to the appropriate managers in the organization. The hiring process might also include background checks, credit checks and drug testing well we don't do this in Lebanon but this is how it work. After a new employee is hired, the HR department typically provides orientation, including instruction in company policies, and ensures that the employee is properly trained for the job.

7_when your are interviewing a new employee what kind of questions you ask him?

well I ask several question such as :

Tell me about yourself.

Why should I hire you?

What are your strengths and weaknesses?

Why do you want to work at our company?

What is the difference between confidence and over confidence?

What is the difference between hard work and smart work?

How do you feel about working nights and weekends?

What are your goals?

What motivates you to do good job?

What makes you angry?

Give me an example of your creativity.

How long would you expect to work for us if hired?

Are not you overqualified for this position?

Describe your ideal company, location and job.

What are your career options right now?

Explain how would be an asset to this organization?

What are your outside interests?

Would you lie for the company?

Who has inspired you in your life and why?

What was the toughest decision you ever had to make?

Have you considered starting your own business?

How do you define success and how do you measure up to your own definition?

If you won $10 million lottery, would you still work?

Tell me something about our company.

How much salary do you expect?

Where do you see yourself five years from now?

On a scale of one to ten, rate me as an interviewer.

Do you have any questions for me?

8_what about if an employee decided to leave the resort?

If an employee is fired or otherwise let go against his or her wishes, certain tasks must be performed by the HR department to ensure that the process was done legally. In some cases, severance pay must be offered or negotiated, and outstanding balances of paid vacation time and other benefits must be settled. The HR department might also need to collect all keys or other equipment from the employee and make sure that he or she no longer has access to the company's resources, including computer networks.

a positive, enjoyable work environment. This can improve employees' production and contribute to a lower rate of turnover among the company's workforce.

The educational requirements in the field is important, but human resource manager need to have experience, a career in the human resources field demands a range of personal qualities and skills, from the ability to work with diverse employees to the active promotion of organizational goals. Ideally, if you are looking at this career, you have "soft skills" like integrity, fair-mindedness, and a persuasive, congenial personality, and you must be able to cope with conflicting points of view, function under pressure, and demonstrate discretion. The "hard skills" include computer proficiency, strong written and oral communication, math, and principles of business and in this situation comes the educational part.

A bachelor's degree is the typical entry-level requirement in human resources. You'll develop further insights into human resources functions and outside influences on modern business such as economic, social, and legal issues. You may obtain a more strategic understanding of workforce planning and development, training, compensations and benefits, global human resource management, employee health and safety, and labor law.

So for a final conclusion human resource management need experience and education knowledge and if you have both of them you will be a successful HR without an competitors from new employee to take over your place at any company.

Group members: George frangieh

Gaby bechara

Antonio tannous