Liberal personnel policies fringe benefits have a tendency to increase production and reduce absenteeism, not opposite. If the manufacturing firm is facing the problem of high absenteeism ant low productivity then firstly management should find out the root cause of the problem to improve the organizational climate.
It is very important for the management to know the key problem of the employees for the high absenteeism and low productivity even when they are getting fringe benefits and liberal policies. Best tool for finding root cause in the firm is the organizational audit. The audit uses in-depth interviews, surveys, feedback, and analysis to reveal why there are blockages and what to do about them.
Communication between manager and his employees is fundamental to the operation of all business. Manager who fails to communicate with his employees automatically creates the environment of uncertainty and indecisiveness in the workplace.
And even human resource is the most important asset of any Organisation and unlike other resources the human resources could be developed and increased to a limitless extent. Human resources mean the energies, skills, knowledge and physical strength of the people at work. Human resources comprise the value of the productive capacity of entire work force of any Organisation. Human Resource Management is concerned with the "people" dimension in management. Better utilization Human resource management will help the firm to improve the organization climate.
REASONS FOR HIGH ABSENTEEISM IN THE ORGANIZATION:-
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Dissatisfaction with job;
Type of leadership used in the organisation;
Low morale of employees;
REASONS FOR LOW PRODUCTIVITY IN THE ORGANIZATION:-
Ambiguity in job profile;
Lack of flexibility;
Type of leadership used in the organization;
Resistance of change;
Lack of professional training;
WHAT MANAGEMENT CAN DO TO FIND OUT THE PROBLEM:-
EMPLOYEE's COUNSELING :- It is very important for the manager to communicate with the employees on time to time basis. Counseling of employees should be done on a regular basis so that problem can be deducted on early stages and can be solved on initial stages. As in the firm fringe benefits are provided to employees even after than there is a high absenteeism this needs to be counseled.
MEETINGS WITH UNION WORKER:- it is important for the management to communicate or have a contact with unions so that they are aware with the employees and worker needs and requirement. There has to be a reason for high absenteeism in the organization, which needs to be solved by the management.
SOCIALISATION: - By socialization management can find out the root cause of the problem between the employees. Even by doing socialization management can develop a better relation with the workers. Manager can help the workers to know culture of the organisation. It is a process of transmitting the key values, norms, policies and objectives of the company to the employees with a view to shaping their attitudes.
FACE TO FACE AND TELEPHONIC CONVERSATIONS:- management can only find the problem of high absenteeism through having a conversation with the employees. They can be face to face either telephonic mode.
SURVEYS:- surveys is the audit program which can be done in the organization to find the problem in the organization.
FEEDBACK:- feedback is the process through which organization can find out the problem going on between the employees. The proper system of feedback should be developed in the firm. Feedback will develop a understanding between the management and the work force in the organization.
MANAGEMENT CAN MAKE USE OF VARIOUS COMMON TECHNIQUES OTHER THAN FRINGE BENEFITS TO MOTIVATE THE UNMOTIVATED EMPLOYEES AND CAN ALSO IMPROVE THE CLIMATE OF THE ORGANIZATION :-
FORMING TRADE UNIONS:-
Trade union is an organization that consists of workers and it is formed to protect its members from those forces that could harm their interests. These forces could be the employers or management, the state or the government or any other agency identified as such. This could be, broadly speaking; a simple description of trade unions and it contains the basic idea of what trade unions are.
ENSURE WORKPLACES ARE SAFE:-
Always on Time
Marked to Standard
. Union representatives help to lower accident rates at work by ensuring safe working practices and reducing stress-related ill health caused by, for example, working long hours, being bullied or working in poor quality environments. Evidence shows that unionized workplaces are safer workplaces1 - which has the added benefit for employers of significantly reducing the costs of ill health and accidents. To lower accident rates at work of significantly reducing the costs of ill health and accidents. to lower accident rates at work by ensuring safe working practices and reducing stress-related ill health caused by, for example, working long hours, being bullied or working in poor quality environments. Evidence shows that unionized workplaces are safer workplaces1 - which has the added benefit for employers of significantly reducing the costs of ill health and accidents.
ACCESS TO LEARNING AND SKILLS: -
Helping members to access education and training is a key priority for unions. Research shows that union recognition has a consistently positive effect on the amount and range of training that is provided to employees.2 In turn, higher skilled employees bring productivity benefits for employers.
RE-SHUFFLING OF HR-MANAGER-
The problem of low productivity and higher absenteeism showing there is Lack of HR personnel. So the HR personnel may re-shuffled and to promote the culture of hard work to there employees. They can set there rigid rules to there employers in order to avoid the given problems. Management can use the various HR techniques to increase the productivity.
DEVELOPED A SAFE, HEALTHY AND HAPPY WORK PLACE:-
Creating a safe, healthy and happy workplace will ensure that the employees feel homely and stay with the organization for a very long time. Capture their pulse through employee surveys.
B) OPEN HOUSE DISCUSSIONS:-
Ideas rule the world. Great organizations recognize, nurture and execute great ideas. Employees are the biggest source of ideas. The only thing that can stop great ideas flooding your organization is the lack of an appropriate mechanism to capture ideas. Open house discussions, employee-management meets, suggestion boxes and ideas capture tools such as Critical Incidents diaries are the building blocks that can help the Managers to identify & develop talent.
C) SHARING KNOWLEDGE:-
Adopt a systematic approach to ensure that knowledge management supports strategy. Store knowledge in databases to provide greater access to information posted either by the company or the employees on the knowledge portals of the company. When an employee returns after attending any competencies or skills development program, sharing essential knowledge with others could be made mandatory. Innovative ideas (implemented at the work place) are good to be posted on these knowledge sharing platforms. However, what to store & how to maintain a Knowledge base requires deep thinking to avoid clutter.
D) 360 DEGREE PERFORMANCE MANAGEMENT FEEDBACK PROGRAMMED:-
This system, which solicits feedback from seniors (including the boss), peers and subordinates, has been increasingly embraced as the best of all available methods for collecting performance feedback. Gone are the days of working hard to impress only one person, now the opinions of all matter, especially if you are in a leadership role (at any level). Every person in the team is responsible for giving relevant, positive and constructive feedback. Such systems also help in identifying leaders for higher level positions in the organization. Senior managers could use this feedback for self-development
EVALUATION SYSTEM FOR EMPLOYEES:-
Develop an evaluation system that clearly links individual performance to corporate business goals and priorities. Each employee should have well defined reporting relationships. Self rating as a part of evaluation process empowers employees. Evaluation becomes fairer if it is based on the records of periodic counseling & achievements of the employee, tracked over the year. For higher objectivity, besides the immediate boss, each employee should be screened by the next higher level (often called a Reviewer). Cross - functional feedback, if obtained by the immediate boss from another manager (for whom this employee's work is also important), will add to the fairness of the system. Relative ratings of all subordinates reporting to the same manager are another tool for fairness of evaluation.
TO MOTIVATE THE EMPLOYEES TRAINING PROGRAMS SHOULD BE STARTED TO MOTIVATE UNMOTIVATED EMPLOYEES:-
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The management should provide training for overall performance of employees in order to get work affiance. In order to grow a business, employees and managers need to be trained in motivational sales techniques. Motivational sales training teaches participants how to use different skills, approaches and techniques to motivate people to purchase the product or service being offered. Without continual training, salespeople can become dependent on one particular selling approach, which can limit their sales results. Use motivational sales training to continually challenge and sharpen employees' abilities to sell.
SALARY AND WAGES STRUCTURE SHOULD BE WORKED OUT AGAIN:-
The management should pay according to the industrial policy norms so that employees feel that they are being adequately paid. The management provided salary/wages to them keeping in mind that the minimum wages/salary act and all other act should be follow before fixation of salary/wages structure.
The management is also set an appraisal time to time to increase the wage/salary structure so that they can get a completive salary/wages as compared to other industries. For this, the management should follow five steps to determine the salary/wages. This are-
Set the salary range
Review your own pay practices.
Define the job
Bundle pay and parks
Track the completion
ADVANTAGE OF STRUCTURED WAGES-
Reduce wastage of manpower planning
Increase motivation among employers.
Achieving the target.
PROMOTION POLICY SHOULD BE INTRODUCED, IF NOT ALREADY EXISTING :-
The firm can adopt various types of promotional activity to increase there productivity.
There are a numerous ways to promote there goods and service. Sometime in big organization may adopt a various types of sales strategies to increase there goods and service. These are:-
Customer Referral Incentive Program:-
The customer referral incentive program is a way to encourage current customers to refer new customers to the store. Free products, big discounts and rewards are some of the incentives we can use. This is a promotional strategy that added the customer base as a sales force or as a sales man.
Contests are a frequently used promotional strategy. Many contests don't even require a purchase. The idea is to promote your brand and put your logo and name in front of the public rather than make money through a hard-sell campaign. People like to win prizes. Sponsoring contests can bring attention to your product without company overtones.
Product giveaways and allowing potential customers to sample the product are methods used often by companies to introduce new food and household products. Many of these companies have sponsor in-store promotions, giving away product samples to entice the buying public into trying new products
Social media websites such as Face book, twitter and Google+ offer companies a way to promote products and services in a more relaxed environment. This is direct marketing at its best. Social networks connect with a world of potential customers that can view company from a different perspective. Rather than seeing company as "trying to sell" something, the social network can see a company that is in touch with people on a more personal touch . This can help lessen the divide between the company and the buyer, which in turn presents a more appealing and familiar image of the firm.
Mail Order Marketing:-
Customers who come into your business are not to be overlooked. These customers have already decided to purchase your product. What can be helpful is getting personal information from these customers. Offer a free product or service in exchange for the information. These are customers who are already familiar with your firm and represent the target audience you want to market your new products to.
INCENTIVES SHOULD BE LINKED WITH PRODUCTIVITY OF THE EMPLOYEES.
the management should launch a performance based plan to enhance the productivity. they introduced performance linked incentive and halsey premium plan to increase the productivity efficiently. A performance linked incentive is a form of payment from an employer to an employee, which is directly related to the performance output of an employee and which may be specified in an employment contact. Performance linked incentive may either be open ended.
THESE ARE THE FACTORS THROUGH WHICH PRODUCTIVITY CAN BE IMPROVED AND BETTER ENVIRONMENT CAN BE MADE.