Critically Examine Sarangi Nitharsans Effectiveness Commerce Essay


Executive Summary

The Report concerned is to critically examine Sarangi Nitharsan's effectiveness as an authentic leader and to develop a personal development plan (PDP) which could be applied after graduation. Apart from these needs recommendations on which leadership style has to be followed by her in order for her to achieve her ambition of entering the airline industry.

This report is divided into four sections: introduction, methodology, discussions, recommendations and conclusion.

In the introduction, the researcher has discussed about his vision and objectives and the limitations to achieve the same. It also includes the methodology as well.

Following the introductions, the interests and the SWOT analysis of the researcher has been detailed. Various theories that bring out the importance of leadership have also been discussed.

Finally the conclusion and the recommendations, are drawn to improve on the characteristics of the researcher.


Background of the report

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Recognizes areas of critical outcomes from the personal development plan;

Explores the various popular leadership styles;

Addresses appropriate leadership skills for development;

Plans to be a more effective student while being employable after graduation; and

Examines the Sri Lankan Corporate Culture along with its business etiquettes and protocols

Aims of this Report

To Identify My Strengths and Weaknesses

To Improve my weakness

To develop here future such as career path and the way that she should face the new generation


Propose future plans for My Future

Highlight the areas for me to improve

To propose ways to reach her target plans

Develop a personal Development plan for me


The Report talks about developing a personal Development plan for me and find ways to balance short and long term needs and plans.


The limitations of this report will be the fact that the qualities become strengths or weakness depending on the individual. For e.g.: strength of one individual will be the weakness of another. Thus the analysis applied to a single individual only.


The materials used prepare this individual authentic journey report were extracted from books, newspaper articles and internet resources. Also some of the information has been extracted from the previously compiled personal development plan.

Personal Development Plan

This report is a personal development plan that shows an evaluation of current skills and knowledge that includes my strengths and weaknesses. Development is a lifelong of nurturing, shaping and improving an individual's skills, knowledge and interests to ensure my maximum effectiveness and adaptability, and to minimize the obsolescence of my skills and my chances of redundancy. It does not necessarily imply upward movement; rather, it is about enabling individuals to improve and use my full potential at each career stage.

The personal development plan for me is a chance to know myself better, I can realize what I want to achieve or where I want to go in the plan, in the short- or long-term, and also identifying the need for skills, knowledge or competence. It also helps me to define the appropriate development to meet those perceived needs. In this report, I am going to be focusing on what my strengths are and where my weaknesses are, also how to use my strengths in the field I will work into in the future, and how to develop my weaknesses to be my strengths as well.

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PROFICIENCY (Sri Lankan Air lines)







PRIORITY 2010-2011

To Start the MBA & Parallely follow up CPL

To get promoted to the next level within another 6 months time (from Management trainee post)

Study Air line Industry and gain knowledge

Educational Qualifications

As soon as possible


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To complete CPL & Start the next level in the same category

Apply for Sri Lankan Air lines & become a trainee

Study the Air lines industry

Experience from Air lines industry

Within 3 Years



To complete MBA & Start the Phd

To go up to a Manager level and gain experience from people management

Gain Business Knowledge

Gain experience from the Finance field as well.

Complete the Phd within 4 years

PRIORITY 2017-2030

Join as a Pilot and get the experience , Join the Management in a Recognised company in the Air Lines industry

Start up an own business to gain business knowledge in the service industry. (Start as a small business)


Go higher up un the corporate ladder by gaining the experience in the Air line industry or in a Group of company

SWOT Analysis for Myself;

The following will be the SWOT analysis of myself:


Educational qualifications

Flying hours

Communication skills

Handling people


Self starter


Planning and organizing events


Straight forward

Strong heart


Bad temper

Bad spender

Straight forward


Time management




I have through greater self-knowledge, and get jobs more easily than


I get more and high education than most people

The city where I lived in China is a huge market for jobs.

My competitors with superior skills, experience, knowledge

Competitors with better job-hutting skills than me

Competitors who went to schools with better reputation.

I am limited professional development in field, so it's hard to stay


How to overcome my weaknesses and threats

I am not ashamed of my weaknesses and I am aware of the fact that weaknesses can be harnessed to strengths. It's just that I need to work on my negative attitudes and turn them out into my own strengths to be a successful individual in real life. So I have taken the following initiatives.

Joining a meditation/Yoga program: Will help me to control my temper

Open a savings account: Will help me to save money for future.

Planning to do my future education in a foreign country, and this will help me become more independent and will give more room for time management.

Will have to start interacting with people, and I will have to learn the art of good speech, so that it doesn't t hurt anyone's feelings.

I will have to stay alert and be in touch with contacts relevant to my field, and this will increase the chances of me getting a job.

The cultural dimensions model of Geert Hofstede of Sri lanka

According to Geert Hofstede, there is no such thing as a universal management method or management theory across the globe. Even the word 'management' has different origins and meanings in countries throughout the world. Management is not a phenomenon that can be isolated from other processes taking place in society. It interacts with what happens in the family, at school, in politics, and government. It is obviously also related to religion and to beliefs about science.

Power distance: There is a high level of inequality in power and wealth in the country. This has been considered as a cultural norm upon the population.

Masculinity versus femininity: The Masculinity rate in Sri Lanka is also high. This has increased the competitiveness and assertiveness amongst the female population.

Uncertainty avoidance (The uncertainty avoidance parameter is comparatively lower than the world's average value. Thus the people here take initiative to undertake risky projects. They are more open to unstructured ideas and situations.

Long-term versus short-term orientation : Sri Lanka has high long term orientation. Thus the culture is perseverant and parsimonious.

The Sri Lankan culture is similar to that of Indian culture (Raju, 2007).

To understand management in Sri Lanka, one should have both knowledge and empathy with the entire local scene. There are seven main socio-cultural patterns observed in the country:

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lack of self-confidence,

high dependence,

working for livelihood,

change resistance,

respect for authority,

kinship and acceptance of the status quo

The society is based on family's self esteems rather than individuals and they believe in collective values more than individual values. Thus the social systems surrounding the workplace place a more important role in their lives. More importance is given to self discipline rather than self confidence, and follows the "Satisfactory living path".

Brief Introduction on Different Leadership Styles;

There are a number of different approaches, or 'styles' for an leader to adopt. The style that individuals use will be based on a combination of their beliefs, values and preferences, as well as the organizational culture and norms which will encourage some styles and discourage others.

Charismatic Leadership: A style that cannot be easily learned. In this style of leadership, the leaders inspire others and encourage them to be their best. Employees and group members work hard and strive to succeed in order to impress the charismatic leader. Charismatic Leaders spend a great deal of attention in scanning their environment, and are good at reading minds and concerns of both individuals and larger audiences. They then will tailor their actions and words to match with that of the situation.

Participative Leadership: Participative leadership style involves all members of the team to participate in the decision making process possibly including subordinates, peers, superiors and other stakeholders. This type of style is best suited for, business settings, volunteer organizations and even in the function of the home.

Situational Leadership: A situational leader adjusts their leadership style to the situation they are in and the person they are dealing with in other words the leader does not follow a particular style. The decision made depends on the situation and the leader's perception of the follower or their relationship. Other factors such as stress, mood and the leader's perception of himself will also modify the leaders' behavior.

Transactional Leadership: This style of transactional leadership believes in rewards and punishments. It is assumed that when a person agrees to complete a particular assignment, then the main goal of that person should be to obey the orders of their manager. During the agreement, it's made clear about what is required and expected during the work. It also mentions that the reward will be awarded only if the person follows the orders seriously.

Transformational Leadership: Transformational leaders deliver tremendous amount of passion and energy into everything and the people working under them will have an uplifting experience. They are having a clear vision of the future, which helps to bring more followers. They care about their employees. They will make use of every opportunity and will use whatever that takes to convince others to make them do what that want.

Autocratic Style: A form of transactional leadership, where the leader has full control and power over their employees/workers and they are not allowed to participate in any of the decision making process. They have zero level of freedom, and most people will not like to work under such type of leader. Autocratic leadership usually leads to high levels of absenteeism and staff turnover. This type of leadership is effective only in routine and unskilled jobs, where the advantages of control may outweigh the disadvantages.

Bureaucratic Style: Bureaucratic leaders follow the rules carefully and ensure that their staff follows procedures precisely. It is a very appropriate style for work involving serious safety risks such as working with machinery, chemicals, toxic or dangerous heights, or where large sums are involved, such as cash management at the ATM.

After careful consideration of the above leadership styles, I would prefer the Participative Leadership style to become a leader in the aviation industry.

Why Participative Leadership style?

Workers of Current Airline industry are more intelligent and highly skilled professional people. Sri Lankans expect appreciation for good work, and it's a must that they should be valued. And there is no better way to increase a person's value than to ask them for advice or encouraging them to participate in the decision making process.

In addition, Most of high priority tasks in the aviation industry require more mental work rather than physical work, and every employee is dependent on each other. Each and every individual under the leader would be a team worker, and in order to solve complex problems or to improve productivity, the best way to get the best output would be to ask for the member's suggestion.

It also allows for the development of additional leaders who can serve the organization at a later date.In short, we can say that, transformational leaders are exceptionally motivating, and they're trusted. When your team trusts you, and is really fired up by the way you lead, you can achieve great things. Yet having said that Participative leadership Style suits very many circumstances in the airline industry, we need to remember that there may be situations where it is not the best style. This is why it's worth knowing about the other styles as discussed above.

Why I need to follow the theory in Hofsted Theory ?

Since Air lines industry has the total exposure into the International business and the people are always working with different cultures, it is very important to follow up this Hofsted Theory.

International Business involves working with different people from different cultures. In the middle of such an environment, there is a misunderstanding that all people are the same - but in reality, they are not.

Geert Hofstede's research gives us insights into other cultures so that we can be more effective when interacting with people in other countries. If understood and applied properly, this information should reduce your level of frustration, anxiety, and concern. But most important, Geert Hofstede will give you the 'edge of understanding' which translates to more successful results.

One example of cultural differences in business is between the Middle Eastern countries and the Western countries, especially the United States. When negotiating in Western countries, the objective is to work toward a target of mutual understanding and agreement and 'shake-hands' when that agreement is reached - a cultural signal of the end of negotiations and the start of 'working together'.

 In Middle Eastern countries much negotiation takes place leading into the 'agreement', signified by shaking hands. However, the deal is not complete in the Middle Eastern culture. In fact, it is a cultural sign that 'serious' negotiations are just beginning.

 Imagine the problems this creates when each party in a negotiation is operating under diametrically opposed 'rules and conventions.' This is just one example why it is critical to understand other cultures you may be doing business with - whether on a vacation in a foreign country, or negotiating a multi-million dollar deal for your company.

By following up Particpative Leadership style along with Hofsted theory, I will be able to succeed in the Air lines industry as an excellent manager. These theories will help to improve my management skills and apply better theories to handle the crew.


In conclusion, I would like to improve my weaknesses in this personal development plan. I have realized my weaknesses that are sort of things like not good enough at English and I.T skills, and slow to make a decision. They are two different things for me need to progress, one is particular skill I don't know it very well, and I can study hard, pay more attention on it to make it better in short term. As I study more and more in college, my English will be better than now, and I also will have more I.T knowledge one year after. Another thing which is slow to make a decision that is not what skill I don't know, it is about personality that I need to improve to make me be successful in my future work. It needs to take long time to improve it, and slow to get an achievement. When I face a problem, I should make me think not too much and make a decision quickly, it is really difficult to change my mind in a short-term, I should practice myself to do it lots of time and it will be getting better day by day in the future.


The above discussion clearly shows that I need to follow the participative leadership style in order for me to achieve my ambition. The best way to begin practice will to work in teams and learn the social skills necessary in order to keep the members comfortable. This kind of practice will give me more confidence when delivering my opinion to other members and listening to other ideas. I am planning to take part in various forumz and brainstorming sessions, where I can sharpen the expected skills.Such a type of leadership is always appreciated in the Sri Lankan corporate culture.

I will be obtaining my degree hopefully by the end of  July 2010. Then I will be joining Sky Line Aviation Center Ratmalana to obtain my commercial Pilot License. With this work experience, my next focus will be to obtain a commercial Pilot Licencse, which is an added qualification for me to serve as a leader.