Why Is Collaboration And Km So Important Business Essay

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The challenge for organisations is finding a way of structured managing and supporting the combination of the benefits based on the exchange of information in already existing unstructured activities in collaborative environments.

This research aims to show how an approach of bringing knowledge sharing in a dynamic organisation can be realised with familiarising the reader with an understanding of the concepts of knowledge management and existing ideas and concepts. The intention of this work is to use existing approaches of knowledge management to analyse a team of working personnel in the organization and then demonstrate how - based on the findings and the results of the analysis - the implementation of a framework for knowledge sharing with the goal to eliminate or reduce the identified issues within the team and to elicit participation to improve the quality of work.

Suggested Table Of Contents:


Basics Background

Research Problem



Scope and Limitations



Idea of "KM"

Knowledge Management in Software Engineering


The Term 'Knowledge'

KM history


[3] Article: if apples were oranges

[4] History and related concepts


KM vs. Info. Management



Philosophical Ties

(Metcalfe 2006 page 34)

Types of Knowledge

Knowledge Conversion

Knowledge Management Strategic plans

[3] Strategic plan for knowledge management

Knowledge management offerings

and lessons learnt during their





[4] Critique to knowledge management



View on Knowledge in the Organisation

Knowledge Sharing Culture

Knowledge Management and IT

Workhorse of Knowledge Management - Collaboration

The Role of People in the Organisation

[11] p 164

Employee Role

[12] page 1029,1031

Managers Role

[12] page1031

The Knowledge Loss in an Organisation

Overcoming Knowledge Barriers

Design Phase

[3] The incompatibility of knowledge regimes: consequences of the ma world for cross-domain work


Is knowledge management just another new management fad, designed to keep consultants and conference organizers lucratively employed and to distract organisations from a focus on bottom line results and customer orientation? Or, is knowledge management a useful metaphor or a new discipline that supports organisations in the environment facing organisations at the beginning of the twenty-first century? Knowledge management is certainly attracting attention, but much of the literature is in agreement that there are few, if any, demonstrations of the consequences of the adoption of knowledge management as a companywide concept or implementation.

On the other hand, there is an agreement that the knowledge-based society has arrived, and that those organisations that will succeed in the global information society are those that can identify, value, create and evolve their knowledge assets. Many argue that knowledge has become the main competitive tool for many businesses. Drucker (1993) has described knowledge, rather than capital or labor as the only meaningful economic resource in the knowledge society, and Senge

(1990) has warned that many organizations are unable to function as knowledge based organizations, because they suffer from learning disabilities. Companies must innovate or die, and their ability to learn, adapt and change becomes a core competency for survival. The forces of technology, globalisation and the emerging knowledge [13]

Engineering research also argued that the MIS team and steering committee initially designated research (e.g., research contract and grant management subsystem) as a low priority in the implementation plan. A top administrator of the engineering research agency insisted that "we will be asked to pay for a system we do not need nor want. We will be asked to pay for a system that at the very best will be mediocre." A top administrator of a different research unit emphasized the importance of autonomy and distinctiveness in LGUS in a memo to the HQ: [8] page 208

This case study provides a detailed account of an ill-fated initiative to centrally plan and procure, with the aim to homogenize requirements, an integrated applications suite for a number of British higher education institutions. It is argued that because systems are so deeply embedded in operations and organization and, as you cannot possibly foresee and therefore plan for environmental discontinuities, high-risk, 'big-bang' approaches to information systems planning and development must be avoided. In this context the case illustrates the level of complexity that unpredictable change can bring to an information technology project that aims to establish the 'organizationally generic' and the destabilizing effects it has on the network of the project's stakeholders.(Metcalfe 2006 p 265)

This paper makes the argument that in the 21st century Deming's work aligns closely with knowledge management and knowledge sciences. The paper proposes a model curriculum for a Master of Science degree in knowledge management which encompasses Dr. Deming's principles. It further describes a concentration in knowledge management which could be elected for a Master of Science in Business Administration might[14]

Further reading Educational KM

Deegan, M. (1998), ``The electronic library in teaching and research'', in Hanson, T. And Day, J. (Ed.), Managing the Electronic

Library: A Practical Guide for Information Professionals, Bowker-Saur, London, pp. 3-24.

Galbraith, J. (1973), Designing Complex Organizations, Addison-Wesley, Reading,MA.

Tushman, M.L. and Nadler, D.A. (1978) "Information processing as an integrating concept in organisational design'', Academy of Management Review, Vol. 3, pp. 613-24.

System Analysis


SEARCHSTORAGE.CO.UK, Managing the information that drives the enterprise STORAGE essential guide.[16]

Risk management


[17], [18]

[1] F. O. Bjørnson and T. Dingsøyr, "Knowledge Management in Software Engineering: A Systematic Review of Studied Concepts and Research Methods Used," Information and Software Technology, vol. 50, no. 11, pp. 1-35, 2008.

[2] J. S. Thomas, "A Brief History Of Knowledge Management." [Online]. Available: http://johnsthomas.wikidot.com/a-brief-history-of-km. [Accessed: 21-Feb-2013].

[3] No Title. 2004.

[4] R. Maier, KnowledgeManagement Systems: Information and Communication Technologies for Knowledge Management, 3rd ed. Springer, 2007.

[5] Y. Rezgui, C. J. Hopfe, and C. Vorakulpipat, "Generations of knowledge management in the architecture, engineering and construction industry: An evolutionary perspective," Advanced Engineering Informatics, vol. 24, no. 2, pp. 219-228, Apr. 2010.

[6] Y Malhotra and Medford N.J., "From Information Management to Knowledge Management :," 2000.

[7] I. Wormell, "Information Management vs . Knowledge Management - what makes the difference ? Knowledge Management ( KM ) - new wine in the old bottle ?," 2009.

[8] A. S. Metcalfe, Knowledge Management and Higher Education : A Critical Analysis, 1st ed. Information Science Publishing, 2006.

[9] J. A. Slusher, "Knowledge management offerings and lessons learnt during their implementation." Aventis Inc., 2003.

[10] M. Butnariu and I. Milosan, "Best Practices to Increase Progress in knowledge Management," Procedia - Social and Behavioral Sciences, vol. 62, pp. 739-743, Oct. 2012.

[11] N. Sultan, "Knowledge management in the age of cloud computing and Web 2.0: Experiencing the power of disruptive innovations," International Journal of Information Management, vol. 33, no. 1, pp. 160-165, Feb. 2013.

[12] G. Currie and M. Kerrin, "Human resource management and knowledge management: enhancing knowledge sharing in a pharmaceutical company," The International Journal of Human Resource Management, vol. 14, no. 6, pp. 1027-1045, Sep. 2003.

[13] J. Rowley, "Is higher education ready for knowledge management?," International Journal of Educational Management, vol. 14, no. 7, pp. 325-333, 2000.

[14] D. Bedford, "The Role Of Knowledge Management In Creating Transformational Organizations And Transformational Leaders," Journal of Knowledge Management Practice, vol. 13, no. 4, pp. 1-14, 2012.

[15] TechTarge Editors, "Risk Management for Cloud Computing," SearchSoftwareQuality.com e-newsletter, 2013. [Online]. Available: http://docs.media.bitpipe.com/io_10x/io_108495/item_644882/Risk Management for Cloud Computing_hb_final.pdf. [Accessed: 22-Feb-2013].

[16] antony adshead, "Managing the information that drives the enterprise STORAGE essential guide," SearchSoftwareQuality.com e-newsletter, 2013. [Online]. Available: http://docs.media.bitpipe.com/io_10x/io_106303/item_573270/UK_StorageEssential_GuideNASoptions.pdf. [Accessed: 22-Feb-2013].

[17] S. Alhawari, L. Karadsheh, A. Nehari Talet, and E. Mansour, "Knowledge-Based Risk Management framework for Information Technology project," International Journal of Information Management, vol. 32, no. 1, pp. 50-65, Feb. 2012.

[18] J. A. Wickboldt, L. A. Bianchin, R. C. Lunardi, L. Z. Granville, L. P. Gaspary, and C. Bartolini, "A framework for risk assessment based on analysis of historical information of workflow execution in IT systems," Computer Networks, vol. 55, no. 13, pp. 2954-2975, Sep. 2011.