The Use Of Strategic Performance Management Business Essay

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Strategic Performance Management understands the keys of success and targets. You can represents the information with accuracy and quickly. Strategic performance management represents the activities relationships and their effects on the investor value. The performance management understand what the activities are driving by others and their impacts on the performance of the entire organisation. Expose relationships between activities and their impacts on shareholder value. Understand which activities drive others and what impacts of these activities on the organization's performance. Understand the possibilities of problem and their causes.

Strategic management in any organisation assist in implementing its strategies to fulfil their goals and targets. Further we see how the strategic performance in an organisation be use as a tool its various rules and what kind of benefits the organisation will achieve to use strategic performance management. There are lots of benefits of this program that the organisation will get. Be able to get strength of performance measurement. Measure the performance and targets and make them align according to the organisation goals and objectives. By using the output from the measurement of performance that how will the company challenge and authenticate the strategy.

How will the success plan make by using different types of strategies and tools

Review of strategic plan and targets that they are really going with respects to your targets and achievement and make them align, it's planning and review. The main benefit that the organisation will achieve is that the measurement system of organisation will get improve and it will get the business goals and targets. The program of the organisation will concern about the implantation strategies and planning and the company has to do the process approach to it.

By observing the examples of best practice we see the pitfalls that has to be away from the planning. Preceding members have productively intended and simplified their scorecards and corporate recital management systems after implementation this training.

Challenges in executing planning

Strategy plans and measurements of scorecards

Benefits from plans and success criteria

Value of the customer

Workshops and practice

Planning suitable performance process

Aim the right goals

Planning implementing strategies

Practical implementation

Review of the performance

Utilize the information properly

Authenticate plans


Strategic program is very much important in an organisation to achieve the goals and targets and it the program which rule by the strategic managers and directors and their responsibility to plan, implement and align the program in the right direction it is as much important to the senior managers that they has to do efficient planning for its improvements and progress.

Further we discuss why the performance management is crucial for making good business and take the benefits in that business. Performance management is the way of the organisation which assists how good the organisation and their workers are working on daily bases. By implement the performance strategies; organisation can align the constancy of efficient production policy and measure up to them with unproductive business policies. Performance management targets the individual performance of the workers, sector and as entire performance of the organisation.

It is very important that the organisation has to define clearly that what they means to the word performance how the organisation going to take the benefits from their efforts they just want to beat their competitors or increase their production as well

When the organisation comes to see the performance of the workers for this organisation arrange the appraisals on continuous basis, the extra training program are arrange for workers to train them properly for a specific task and that takes both time and cost it is necessary to sort that kind of workers who are really wants to improve their performance.

Performance management are very crucial that organisation should determine that those efforts and techniques they are doing are suitable for more production for this organisation has to look in their all sectors because the co-workers in an organisation are not able to manage their energies at high level performance management also provide that how the time will be manage to perform well and what are the techniques to improve the productivity by making the proper scheduling.

Performance management are very efficient in aligning the proper working in all department because the organisation wants to achieve more productivity in all sectors just like the payment receiving and invoicing must be reliable in all sectors and all the sectors of the organisation must have a proper link to each other because communication problem can effect the good performance of the organisation.

So it is necessary to make the good communication links between each department the organisation can improve its productivity and team work performance management is the best way that helps to take out the improvements.

The Mc Kensey 7-S framework is very much vital in defining that how the company will implement the developed strategy. The framework assists the managers and gives them a verity of activities which can improve the implementation of strategy. The framework suggests that it is not enough to think about strategy implementation as a matter only of strategy and structure, as has been the traditional view:

The 7-S framework includes the following








The 7-Sframwork thought that an organised company must have all things if the company miss any of these it will never be an organised doesn't matter of the right structure of the company.

Models of performance management:

It is the way of simulating that how the efforts of people and team workers can affect the productivity and outputs. Performance management models can apply to that kind of environment where many people are link to each other for producing results.

The main purpose of the model is to maximise the output and potential of the team workers, it became easier to maximise the output of that environment where the devices are involve but when the models includes the human beings it be very difficult because human need rest, delay ,leaves and food.

There are many causes why a company would desire to employ a performance management model. The clearest reason is to estimate average product times and cost, but there are numerous others. By having a baseline for employee efficiency, it becomes easy to decide who is above- and who is below-producing. The average eliminates member of staffs that are very high or low and may be sheding other member of staffs in the wrong light. This will help eradicate poor employees and, in turn, build up the company.

Let's consider the EFQM model it is the very vital model and more than 30000 companies in Europe are using it. EFQM is a realistic framework which facilitates the organisations, helping them when they are on way to excellence and assist them in determining their potential gaps according to their goals and targets.

Provide the efficient way so that the company can make their communication system more effective. Assist the essential management structure of the company. EFQM model provide the view of the company so that it would be easier to implement the different methods and strategies.

The EFQM model has three incorporated elements

Fundamentals Concepts

It is very vital components for gaining targets in any organisation

Achieving balance result

An organisation can meet their targets according to their dream by planning

Adding value for customers

An excellent organisation always care about their customers need

Leading with vision and integrity

They have leaders who reshape the organisation

Managing by process

Excellent organisations are managed through structured and intentionally associated processes using detail decision making to produce impartial and sustained outcomes. 

Succeeding the people 

Excellent organisations value their workers and develop a traditions of empowerment for the balanced attainment of organisational and personal objectives.

Creativity and innovation

Excellent organisations produce maximum value and levels of performance through constant and organized improvement by harnessing the inventiveness of their stakeholders.

Building partnership

Excellent organisation improve their existing relations and build up the strong new relations

Responsible for bright future 

Excellent organisations implant within their traditions moral mindset, apparent Values and the highest standards of organisational activities, all of which facilitate them to attempt for economic, societal and natural sustainability.

The Criteria

The EFQM Excellence Model Criteria let managers and leaders to determine the purpose and effective relationships among what their organisation does and the results it achieves. 

There are two types of criteria the result criteria and the enabler criteria result criteria covers the targets which the organisation has gain and the enabler criteria cover those action which has to take the organisation for performance

The Radar Logic

Resolve the targets it is aiming to get as part of its strategy

Radar logic states that an excellent organisation must need

It need to plan and create a good approaches to carry results for existing and for future as well

Set up the approaches in a efficient way to certify implementation

Consider and process the deployed approaches based on monitoring and examination of the targets achieved and existin learning actions.


Training and leadership skills

Here we see some process for training and leadership skills, there are many tools available to assist this process. Commitment is very vital from trainee for the process of development and it is better to bond it with the appraisals. It is necessary for trainee to determine the leadership qualities for this it is vital to arrange training and creative programs. Assess the trainee weakness and performance gap which are against the skills. Save the goals and targets and bond it with the appraisals. Training and creativity can be get by many programs the organisation has to select that is suitable for it.

Those activities that are required managing team for the achievements of the targeted outcomes are very suitable for management development and leadership. First arrange simple program for that then diversify those programs as soon as the learners abilities develop. The instructor and the learner have more ideas as below

Coaching jobs


Assign task and program

Assignment improving reading

Extra classes


Training videos

Now we discuss about the development and capabilities of people which are required to the organisation most organisation has issue on developing the confidence, organisation need the staff who are more self motivated and are capable of doing lots of things. This attitude facilitate employees can operate at superior strategic level, which makes their organizations more creative and spirited. People's exertions make higher results. It's what all organizations make every effort to achieve.

On the other hand, while usual skills training gives people new methods and it won't develop their adulthood, confidence or bravery, which is so necessary for the development of professional and strategic capabilities. Again spot to develop the people. Performance and ability are eventually dependent on people's behaviour and affecting maturity. Help them to attain what they desire on a personal level, and this gives a raised area for expectation 'emotional astringent' with the organisation, and subsequent expertise/process/information development related to managing superior responsibilities jobs and teams. Further we discuss about that how the training will be effective. Measure and evaluate how training and progress is organized and the method that training is prioritised. Consider about upgrading to training organization and planning that would advantage the organisation.

Review the strategies and HR policies it will assist the company in achieving the targets. Measure how the training programs are link to the current business and what is the effectiveness of the program. Overlook the plan of the training which is going to deliver the business. There must have a clear information to the HR and training department. Mentoring is very vital to increase the production when it is link with the objective the mentoring approach has a several methods that can develop more competent and informative results. Performance handling is very important after the program has been development organisation has face difficulties in discussions and this problem occur due to the lack of time, the task assigned are not enjoying and feel free, unpleasant work place. It is easy to keep away from things we like than undertake them, especially if we are not calculated or rewarded on them.

These are some reason that people find conversation difficulties. Complicated conversations in dealing include under performance by workers, discourage behaviour and telling workers that they are being made out of work The more these problems remain unaddressed, the higher the unenthusiastic impact on the performance of the organisation.

Following un efficient impacts may occur on the business:

Salary for an absent worker

Time of the management that served with those poor performers

Shortage of management time to spend with other workers

Staffing cost

For successful conversation organisation should have to do some practice what they are going to say anything, always be clear and be alert of your own importance, faiths, prejudice and intolerance


Abraham Maslow hierarchy of needs:

For many years numbers of psychologist are trying to define what the motivates people after the Second World War it became vital. Abraham Maslow was an American psychologist he explained the idea of hierarchy of human needs in his book. That the factors that drive or motivate people to act lie on an ascending scale.  Once a group or order of needs is satisfied, the individual will not be motivated by more of the same, but will seek to satisfy higher order needs.  What's more, a higher order need will not be a motivator if lower order needs remain unmet.(MASLOW)

He define five needs

Psychological (which is vital to survive)

Security that is for shelter

Social the relationship with on another

Self respect it is the sense in which people determine the values of others

Self actualisation it is the sense of self confidence

Just like we don't concerned any type of relations and achieving targets if when we are concerning about our security  same like a manager won't stimulate someone by talking about personal goal and success if that person feels he's going to lose his job

Incontrovertible Maslow views were according to the human experience Physiological and Security needs are typically met to a large degree.  But modern history has shown that when individuals are dispossessed, starving and under risk, all societal systems and self-admiration break down.

Another motivation theory is the HERZBERG motivation hygiene theory according to him there were two types of motivation. Hygiene factor it can be discourage when there is no relations, salary and working conditions. Motivation factor it can be encourages when there is a achievements, targets ambitions, gratitude and responsibility in this dissatisfaction must not be blamed.

Now consider the theory x and theory y in this Douglas McGregor he viewed human motivation at tow corners the theory x is related to the convention methods in this the workers are not motivated and they have a very casual attitude towards work no creativity and in theory y related to a different approach instead of motivation in this the workers are very creative and self motivated and they have very good attitude towards work.

The dynamics of motivation:

Motivation is a important and vital part to achievement Without it success can never be attained. We need extremely charged and affecting motivation to prevail impediments and difficulties that will most confidently cross our path in chase of a value objective.

The important thing is that what is the motivation and how will it produce? Auspiciously the two questions are simple, but deeply important answers. We will discuss them individually.

The explanation for motivation is very simple and clear. Motivation is the wish to do somewhat based on individuals wishes or need. When anyone has a wish or need, he will stimulate himself to carry out certain functions or actions to assure that wish or need. Wishes and needs will be different from every person, its depend upon individual attentions, interests and wants.

How will the motivation produce?

Motivation can be produced by strong determination on a objective or result you need to accomplish and targeting on that need outcome until it allow you to take deed for its accomplishment. If the wish is well-built the motivation will come obviously If you can't take the relevant action towards the targets, then you don't get it.

Life is based on action. Action makes a result. According to Newton every action has an equal or opposite reaction. Life is full of actions. The great idea doesn't mean in the world unless you take the deed on it. Then and only then, does it develop into reality. Take objective that motivates and lit a fire in your spirit aim on its accomplishment without interruptions, demolish obstacles that stand in the way, and take deed to make your dream in realism.

Now we see the impact of motivation on workers and how the organisation motivates their workers towards productive work. Employee motivation can be defined as the employee's compliance to engage in behaviors that are directed towards the achievement of the organization's goals (Franco, Bennett, and Kanfer, 2002).

It is an answer to the generally value of a business. Inspiration of workers that purely started as trials and studies as before has produced into a key building block of an organization's vital attainment factors that control an organizations position in their entity trade. Worker inspiration with a company's services is frequently seen as the react to a company's achievement and long competitiveness

According to Blazey (2006) to achieve maximum employee productivity the organization must recognize and concentrate on the issues that promote and inhabitate motivation.

The political skills in organization:

Suspicious assessment of the organizational politics skills indicates numerous imperative aspects that should be incorporated in any conception of the political skills create. This assessment point towards four important measurements of political skill: social smartness, interpersonal authority, networking capability and noticeable sincerity. Succeeding abstract and experiential growth has borrowed support to the strength of this formulation of the political skill.

Section 4

In this section we have to discuss that how the organisation can measure the performance of his workers and team. It is the process where an organization establishes the limitations within which programs, assets, and achievements are getting the targets. Organisation create dimension systems that identify exacting acts they want perform for branch workers to take exacting traditions to perform what they wish for branch.

To expend funds then they want to gauge to observe whether the workers have really engaged those activities. Require to evaluate input by person into organisation and practice. Administrators need to evaluate behaviour of person after that measure up to this performance with requirements to ensure who has and has not complied. We discuss how the team set their goals and targets.

In this process, team workers set private creative targets that will improve their capability to give the success of the organization. The achievement of these targets also gives a base for their profession achievement whether in your organization or somewhere else, so they have to be stimulated and eager about achieving these targets. Further we discuss that how the organisation evaluate the service of his workers to the specified work for this performance appraisals are vital.

Performance Appraisals

Performance appraisals is part of information it help to build the career development it is the process of assessment of the worker to its relevant work for the organisation through the appraisals the organisation need to know the achievement and drops of the individual worker after it the worker is able for the promotion and increment or not. There are some tips for effective performance of the worker.

The organisation must have the competent data because if any problem in data accuracy it will not be acceptable.

Determine performance of each worker

Organisation must inform to its workers about new information

Organisation must sure that same level workers are getting same ratings

Organisation should be keep in touch with the HR department for those workers who are under performance. Performance discussion is very vital for that, the common things that are include in the appraisal interview are as follows

Their must be some private room for discussion where no interruption.

You have to be very polite with your worker.

Don't criticise the worker personally

Never allow mobile phone from your side as well as the employee side.