The Fundamental Norms of Organisational Structure

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Introduction:

This report is dedicated to find and analyze the fundamental norms of organizational structure through the aid of statistical analyses and researching. The ideas are obtained by analyzing the matter through choosing a particular organization that will effectively help the better understanding of the situation. The ideas are hence mandatorily drawn through the measures of dispersion and central tendencies to commemorate the consequential arguments for the research. Organizational change is a tactical field that is to be readily considered and tactically implemented for the operational re structuration of the same and hence wields somehow a sure strength to the organization. The ideas are to be shed light upon by the various theories and behavioral observations on how the change can bring about a positive effect in the organization operations. The ideologies are deduced by taking up a particular organization which is the Emirates Airlines. The company had been serving the aviation industry and readily falls under the section of customer or public services and hence to endure the competition in the market and instigate better satisfaction rates with the customer. Thus the topic can be consolidated.

Summary of data collection:

The section here explains the assessment procedure or the methods that are required for the cultivation of the problems which are to be analyzed and resolved in the research. The methods that are strictly used for the research are the qualitative survey which readily evaluates the facts ongoing in the internal and external peripherals of the organization. The quantitative methods are also included to derive the key areas of problem for the organization.

The primary research methods are the quantitative approach of the research topic and can be done by the conduction of a survey upon the selected audience who all are tactically surveyed. As per the demand for the research the primary area of focus for this quantitative analysis is to evaluate the areas which are to be upgraded in the organization. The ideas are to be focused for tactical sampling of the masses.

Sampling Criteria can be mentioned to that of the customers of the Emirates. The customers are sampled and subjected to a questionnaire of 3 to four basic questions using their answers the fields for improvement can be found for the external attributes of the organizational structure. The sample is to be taken equally among the males and the females and the age group should also be diversified.

Summarization and interpretation of data:

The section categorically lists the findings for the research and comprises of a detailed analyses report that supports the final decisive statement for the proposed structure of the organization that is the Emirates Airlines. The findings are listed under the following heads.

The questionnaire that was designed for the research consists of four questions that the customers were supposed to answer and based on this the four major factors are explored. The findings are given by the following tables and the charts show the quantized results of the answers that were given by the customers.

Table – 1: Data for service operations:

Service operations

Frequency

mean

median

mode

Sdeviation

Very good

12

10

9

2

7.071068

Good

21

Neutral

9

Poor

5

Very poor

3

Total

50

Chart is given as:

Being an organization for the public services it is to be noted that the status should be very good.

Table – 2: Data for services provided:

Service provided

Frequency

mean

median

mode

Sdeviation

Extremely good

9

10

9

3

7.348469

Good

12

Neutral

21

Poor

7

Very poor

1

Total

50

Chart is given as:

Thus the results show that the customers have a neutral point of view and the majority has chosen this option for rating the services provided at the organization.

Table – 3: Data for current situation:

Current Situation

Frequency

mean

median

mode

Sdeviation

Extremely good

2

10

11

3

7.81025

Good

11

Neutral

21

Poor

13

Very poor

3

Total

50

Chart is given as:

Thus the analyses reveal that the ideas are developed regarding the current scenario for the company to be a decent one yet the room for improvement resides in the factors and analyses is to be further made for that only.

Interpretation and explanation of results:

The organizational vocabulary for the Emirates Airways is decent but as per the employees the management personnel when interviewed it has been derived that there is a subtle dominance for the lower workers by the higher authority (Anwar & Hasnu, 2013). The current structure that had been deduced as the finding for the secondary research and is at present functional can be represented by the fact that the airport manager owes dominance and certainly there is a lack of acknowledgement factors that readily compromises the performance rate for the employees (Arif, Gupta, & Williams, 2013).

Effective organizational behavior is to be installed in the Emirates operational section to emphasize the categorical upgrade of the operations. Moreover it has seen that the customers are found to prolonged waiting times and also the idea can be manifested that the organizational mismanagement is occurring at the different levels of the organization (Cummings & Worley, 2014) since there is irrelevant information redundancies are cited at the airports since delays are not informed and the customer harassments are seen.

There are also issues related to the cultural diversity of the employees that readily suggests the commemoration of the fact that acts of discrimination and groupies along with internal politics are internally corroding the organizational structure (Goetsch & Davis, 2014).

Overall conclusion:

The report hence comprises of all the necessary elements. The final decision is wielded in form of the diagram that shows the organizational structure that is proposed for the Emirates Airlines. It can be seen that the report contains the details on establishment of the research topic and the aim and accordingly short lists the objectives which are categorically met. The analysis is conducted for determining the problem and evaluating the fields that are necessarily in need of update. The theoretical models which are consulted for the development of the updated organizational structure are discussed and readily incorporated in the finalization of the structural update of Emirates Airlines. The structure that is proposed is realizable and will amplify the sustainability factor in the company operations which in turn would readily increase the development level of the customer satisfaction that has been the major problem which was to be encountered by the research. The ideologies are consolidated by the findings and the analysis of the same and the referred models helps to strengthen the final decision that is to be proposed for the development of the organization.

Thus the consequential idea can be attained that the report has done justice to the problem and the answers for the fabricated research questions are accurately attained. The research hence suggests and appropriate and methodical upgrade to the Emirates Airlines for resolving their problems and hence the organizational development is tactfully incorporated by the help of this research.

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