Surveillance Department Stores

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SURVEILLANCE SYSTEMS IN DEPARTMENT STORES

AND CONSUMER RIGHTS

INTRODUCTION

Nowdays every shop is full protected with cameras, guardians and similar protection. The reason for that kind of surveillance is that every day the number of stealing and shoplifting increases.

Beside that sellers and consumers have much more rights that they had before.

That's why our gropu decided to research what kind of surveillance use shops, how stores control product quality and what kind of rights have sellers and consumers.

Seller rights

PRICE - Prices published by Seller are subject to change without notice.

All prices are subject to change. Seller reserves the right to ship goods at the price in effect at the date of shipment.

DELIVERY, TITLE AND RISK OF LOSS - Unless otherwise specified, Seller's obligation is to deliver the products to a carrier at the shipping point. Seller reserves the right to produce and ship all or any part of the products specified in any order, including partial shipments, from any of its plants or facilities or those of its suppliers. Seller reserves the right to determine the method of transportation, but Seller will use all reasonable efforts to comply with Buyer's requests as to method of transportation.

A seller's right to stop delivery of goods to an insolvent buyer applies whether or not the buyer is in bankruptcy.

PAYMENT - If Buyer establishes and maintains open account credit with Seller, payment shall be due within 30 days after the date of shipment. If credit is not established or maintained, terms shall be net cash on or prior to the date of shipment. Seller reserves the right, at its sole discretion at any time to revoke any credit previously extended.

EXCUSABLE DELAY - Seller shall not be liable for any loss or damage resulting from any delay in delivery or failure to deliver which is due to any cause beyond Seller's control, including, without limitation, acts of nature, unavailability of supplies or sources of energy, riots, wars, fires, floods, epidemics, lockouts, strikes and slowdowns, delays in delivery by suppliers, or acts or omissions of the Buyer.

INSTALLATION - Unless otherwise specified, Seller assumes no obligation to install any products sold or to place any products in working order at Buyer's premises.

Consumer rights

Irrespective of age, sex, religion or political believe, we are all consumers.

We are consumers not only when we purchase something, but also when we are making contract with a bank, when we do our insurance, when we pay taxes for school, health-care or for the government in general. The rights of consumers are so important, that different Unions are being established.

Product quality

We live in the 21st century, where the world is overflowed with department stores, supermarkets and malls. We can hardly imagine a week without going shopping or just waste our time in department stores. We are daily surrounded with different kind of products, food, toys... but rarely we ask ourselves if all these things are safe to use.

Today merchandising is a serious business and a company can not afford to make any mistake with selling a dangerous products or bed quality food. The meaning of quality is relative and different for every person and depends directly on different values.

The concept of quality is based on different levels like on products, buyer, production and value offered.

The food quality is ensured with clinical, biological and chemical testing. There is one product taken out of the production line to be tested on different levels, so that quality technicians can decide if the product is safe enough to be set out in shops. But sometimes food products do not reach requested level of quality and in that case all the products of the production line is destroyed or recycled.

There are four stages known for how the food is checked. The first stage is an inspection, the second is quality control, the third stage is securing the quality and last stage is administration or management of overall quality.

The next important thing to be checked are toys and other products for children. All these things go through very precise process. For example, plush bears are tested if ears, nose, legs and arms are sew on correctly. The plush must be protected so that the fire can not burn the hole bear so that the child can go away form the bear without hearting himself. Some toys are inconvenient because they are too small for determinate age group. We can find lamps, wooden toys, war games on the prohibit list.

I personally think that it is important for us to know how quality food we eat, but be aware because the price of the product is not conditioned with the its quality.

Video surveillance

As a retailer focusing on the problem of what's known in the industry as loss prevention, you basically have three methods at your disposal to slow the shoplifters down.

On of the method is that you use security guards and video surveillance systems.

Most large stores use some combination of these techniques, which were among the earliest tools used to combat shoplifting. Smaller businesses, unable to afford security guards, were able to install videocameras -- usually in a prominent place so that shoppers knew they were being watched -- to record activity in the store.

Today, there are even systems that allow retailers with several locations to monitor stores and distribution centers from a single location. These remote surveillance systems allow users to send full-frame video image streams over high-speed phone lines to other locations and to electronically store digital video images for review or evidence.

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