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International business communications problem
All nations have their individual precise cultures and beliefs. One of the things I learned was that even despite the fact that the cultures from the diverse regions were similar, they were yet diverse. Every province had a language diverse from each other.
In view of the fact that we have chosen to expand our fast food franchise to UAE (United Arab Emirates), Israel, Mexico and China, we have got to initially do a few research on the language, culture, values , and religious beliefs of these novel countries. The initial thing I would study is the diverse cultures and how they will have an effect on the business. Does their culture even permit for this sort of food? In the articles that I researched, the countries that I will spread out my franchise only have one most important issue, which is the identical concern in the United States. That concern is of obesity.
United Arab Emirates – With American fast food by now being worldwide I foresee no issues with the sort of food made in my fast food chain developing to the UAE. Since the 1980’s American fast food chains had been expanding in the Middle East. (Pulitzer Center, 2012) “The market of UAE restaurant is place to grow up to 30 percent to $780m in the subsequently four years and will be controlled by fast food American-style brands, an industry specialist has supposed.” (McGinley, 2011)
ISRAEL-“For almost two decades it has been fluttering the flag for American fast food in a ocean of shwarma joints and falafel shops.” (Israel – Nathan Jeffay, 2010) More than a few American fast food chains have previously not succeeded in Israel. As a result moving my franchise there would involve a total alteration of the menu to keep out burgers and take in pitas and falafels.
Mexico – Opening a novel franchise in Mexico be supposed to be thriving as there are by now a lot of them opened there. We have more than a few fast food chains in American that serve up a adaptation of Mexican food for instance Taco Bell. Living in a country farming society, I am familiar with that approximately all of the farmers make use of Mexican migrant workers to produce their crops. The total of Mexican immigrant workers in our community and devouring American fast food directs me to suppose that my franchise will be a explicit success in Mexico.
China – In China Fast food chains is speedily growing. [(Tony D'Altorio, 2011). As a result China is yet an additional nation where my franchise will be flourishing. The food service industry of China has evidenced double-digit yearly growth ever since 2003. However it’s still merely partially the size of its U.S. equivalent, which denotes it has abundance of room to develop.” (D'Altorio, 2011)
I consider that the initial cultural shock they can be expecting is of language. I as well feel that doing shopping is also a culture shock in addition. For instance, in Mexico the markets shuts down at noon and doesn’t re-open till past four p.m. The primary thing that I would carry out is have my top managers take a lesson in the language and culture of the nation they will be departing to, and make available them with travel guides that will help them to get acquainted with the culture.
UAE – In the United Arab Emirates (UAE), the culture is one that is classified by the state religion and establishes the culture of how business is conducted in further to how people perform themselves in public. [Ibrahim Abed; Peter Hellyer] Many things that business people might do in the US for example touching someone on the shoulder or place their foot on the opposing leg while sitting could be deemed extremely insulting in an additional organization. In my opinion, the most important culture shock for me would be the Muslim religion.
MEXICO –Making a checklist instituting three months prior to your moving date. (Mexperience, 2013) I believe this that making a checklist is a great way to get to know a little concerning the cultures prior to you get there. The climate is one of the main culture shocks.
ISRAEL – As Israel is an all country of Jewish, I advocate learning a little in relation to Judaism. I believe that I would have a hard time getting employed to the Jewish religion being catholic. Israel is one nation in which precedent is significant as they have long standing customs that come into play equally in their business and religious perspectives.
CHINA – Offering a research trip prior to the moving to the country and cross cultural training is an additional great tip for overcoming culture shock. One must acquire information of the language and culture of the area where you will be working and living. Traffic and crowding will be a complicated thing to get used to in China.
The decision to employ personnel to expedite our incidence in these overseas countries is a subtle one definitely. However we must be proud of our Western roots and continue true to them. Although we're diverse from the people of these foreign countries, we on no account desire to lose our sturdy standard of American ethics. For this rationale, I do not propose that we ever participate in any methods that will be recognized as a legal if they were executed in the United States, even if they are unlawful in the nation where we’re doing business. Is critical that we preserve our good name in spite of where we might be doing business. Laws in countries for instance Israel and China concerning to contracts which are at variance from US law and again the result of how such problems would be decided would relate back to the overall negotiation that will take place. From an economic standpoint the two countries will seek to find the best possible outcome for themselves while leveraging the US company for any potential gains in profit. In a number of cases a country like Israel possibly will feel that their cost of production is value more than that of a US company owing to the fact that it is placed in their individual country and possibly will also feel that definite tariffs are warranted while the US business person who is for all time dealing in pure capitalism will be glancing for the win-win situation for both organizations with the slightest amount of red tape that would require to be initiated. [Yoram Ettinger]
Any conflicts that take place will be determined by the negotiator that will be selected by each party as a means to have an external person or people accountable for ensuring the most excellent possible results and providing the language and additional requirements essential to demeanor the negotiation. The decision making procedure in both UAE and the China have got to be done at the top levels of management as individual manager’s won’t be expected have the authority that a manager of a US firm may have effecting in considerable wasted time in the negotiating procedure. Time is also money In this case and the faster that negotiations can be finished the quicker the joint venture can be on the move leading to enhanced profits for both countries. Deductive reasoning will be expected work finest in both cases as the countries will be expected look to preceding decisions that have been made consecutively to establish the path forward and what might work best given the precedent set formerly. In dealing with any negotiation attaining the right understanding and information the country and culture of the another organization is critical such that the venture is lucrative for both and the organization realizes its function relative to the venture and the communication that must take place with the another organization to make certain a success.
Pilcher, Jeffrey M. Planet Taco: A Global History of Mexican Food (Oxford University Press, 2012)
Ibrahim; Vine, Paula; Hellyer, Peter (editors) Al-Abed :United Arab Emirates Yearbook 2009, Paperback
CRI (2011) Research Report on China Fast Food Industry, 2011-2012.