Implementing MDP, BPR, SPC and JIT towards TQM

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Background and Problem Statement

Management Development Program (MDP), Business Process Re-engineering (BPR), Statistical Process Control (SPC), and Just-in Time (JIT) are some of the strategies that are used to achieve short-term goals for production. However, due to the increasing demands for more effective production, more companies shift to Total Quality Manual (TQM) strategy to achieve long-term goals and productivity. The problem is how the previously used strategies can be used to achieve short-term goals and prepare the company towards TQM and long-term goals. In this paper, this will be applied to

Objectives of the Study

         The aim of the study is to determine how MDP, BPR, SPC and JIT can help the company to achieve short term goals and prepare the company towards long-term achievement via TQM for the garment manufacturing productivity. Specifically, the objectives of the study include:

  1. To determine how can MDP help to train and create team spirit and teamwork;
  2. To describe how can BPR can re-design and re-structure and human resource allocation;
  3. To identify how can SPC can initiate and manage process re-design;
  4. To describe how JIT can improve production streamline; and
  5. To discuss in detail how can these strategies prepare the company towards long-term achievement and TQM.

Literature Research

         Quality signifies excellence, meeting of customer requirements and achieving their satisfaction. This may come from fitness for the purpose and totality of the features (Oakland, 2003). Hence, quality is an important asset and companies strive to achieve this. Companies implement different strategies to achieve quality control and management. Especially in the garment industry, companies implement strategies to hasten or improve both quantity and quality of production. It is proposed to study these strategies in terms of creating an effective model for garment manufacturing.

One of these strategies is SPC which serves as a part of total quality improvement. In terms of SPC and total quality of work, all members of management team must demonstrate sustainable process improvement. It is the application of statistical methods to monitor and adjust processes (Aft, 1998). Other strategies such as JIT, MDP and BPR have their respective functions, advantage and disadvantages.

Total Quality Management (TQM) is a process of performance improvement. Unlike other process improvement, it focuses on sustainable and continuous improvement. The concepts of TQM are: customer satisfaction, measurement, teamwork, human resource allocation and quality, improvement cycle and prevention. These concepts are claimed to be satisfied or implemented by each of the improvement strategies mentioned above. Hence, this makes MDP, SPC, BPR and JIT vital parts of the Total Quality Management (Kanji, 1995).

Significance of the Research

         This research will formulate an effective quality management model for the garment manufacturing with the use of MDP, BPR, SPC and JIT. This research will determine the importance and functions of each as a contribution towards adoption of Total Quality Management.

Research Design Methodology

         This research will use Quantitative and statistical methods: comparative research and testing of hypothesis. It shall also adopt qualitative research methods such as observation, interview and questionnaires, and Porter's Five Forces.

Preliminary Data Analysis

         The researcher will use stratified and quota sampling, hypothesis testing for determining functions of each techniques and data analysis such as SPSS version 10 for Macintosh.

Expected Research and Results/ Research Deliverables

         This research is expected to formulate an effective and efficient model for Total Quality Management for the garment manufacturing. This comes with the evaluation of the functions of strategies: BPR, MDP, JIT, and SPC towards Total Quality Management. This will serve as a guide for the continuous and sustainable quality management for garment manufacturers.


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