Enterprise Resource Planning
It is possible to describe an Enterprise Resource Planning system (ERP) as an integrated information system that serves all aspects of business to enable data and information related to a business to be readily accessible and viewable at desirable locations (Harwood, 2003, 1 - 2). ERP software packages running on networked personal computers and other computer systems containing modules for inventory, human resources, sales, finance and production etc customised for the specific needs of an organisation have the capacity for driving down operating costs and enhancing efficiencies (Esteves, 2000, 2 - 3) and (Exact Holdings Limited, 2005, 1 - 2). Properly designed ERP systems have the capacity for streamlining ordering, manufacturing and distribution processes together with providing valuable information to help in all spheres, including decision support and new product development. In addition, ERP systems help with strategic management because executives and managers have access to valuable information in real time at all times (Hunter, 2010, 382 - 383). Not only is information technology (IT) necessary for developing strategy, streamlining operations and enhancing efficiencies, it is also important to align the IT and business strategy of a firm to benefit more. Noted ERP software developers and vendors including SAP, Baan, Oracle and PeopleSoft amongst others provide software that enables various departments in a firm to communicate and to share information with each other (Kennerley, 2001, 103).
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Although ERP systems had their roots in manufacturing resource planning, today ERP and ERP - like systems are found in many non-manufacturing organisations, including universities, hospitals, airlines, banks and finance companies (Gunasekaran, 2009, 21 - 22). ERP systems used to have a back office focus, but today these systems have successfully crept out of the back office, customers and suppliers amongst others. Many leading suppliers and vendors of ERP software now include modules for Advanced Planning and Scheduling (APS), Sales Force, Automation (SFA), Customer Relationship Management (CRM), Supply Chain Management (SCM), Business Intelligence and E-commerce in their solutions in addition to the traditional ERP modules for inventory, human resources, sales, finance and production. However, if an ERP system is to be optimally useful, a judiciously designed ERP system with an enterprise wide coverage must present seamless integration to provide designated officials with needed information from within and outside of an organisation through Web - based interface to enable cost and operational efficiencies with a capacity for enhancing workflow and supporting business processes. Selecting the right enabling technology
A Review of Technology for Enterprise Resource Planning
Case Studies for Enterprise Resource Planning
A Critical Discussion of the Challenges and Problems associated with the Implementation of Enterprise Resource Planning
The Impact of an Enterprise Resource Planning Implementation
Management Recommendations for Implementing Enterprise Resource Planning in Organisations
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