Assessing Oorganisationl Behaviour and Teamwork frameworks


In today's world, many people have to comprehend about the idea and practices of leadership. There are a many causes for the popularity of the topic, containing that organizations are faced with vicissitudes as never before. The concept of leadership is pertinent to any idea of making sure efficiency in organizations and in handling demanding changes. There has been a blast of literature about leadership in dissimilar trends. Leading is a very human pursuit we're all humans so there are loads people who consider themselves skilled on leadership. Unluckily, lots of people make strong confident about leadership without ever really knowing about leadership. Understanding the concept of leadership needs more than reading a few articles or daydreaming about what excellent leaders should be.

"Managers are made but Leaders are born"

The above declaration well is the pensive saying of the essential difference between Management and leadership theory. A manager's major task includes organizing, controlling, planning and managing the actions in an organization to build lucrative consequences. A manager could take control leadership skills and make its use in some scenarios but leadership alone is not well organized for a manager and hence not important. Manager present activities as per the rules of the organization while leaders do things similar to their own nature which sometimes does show more satisfying for the company. Leaders are chosen to lead a team of participants but sometimes it has bad effects on the team as well.

Styles of Leaders and Managers

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The role of leadership in management is mainly resolute by the organizational culture of any company. It has been disagreed that managers' beliefs, assumptions and values are of critical significance to the general style of leadership that they take on.

There are load of different leadership styles that can be classified within each of the Management methods. Each technique has it's possess set of good and not-so-good characteristics its cleared leadership in a different way.

Autocratic: - Leader makes all decisions individually.

Democratic: - Makes decisions participative; carefully supervises regulations.

Managers must also regulate their styles consistence with the situation that they are performed with. Below are four quadrants of situational leadership that rely on the sum of support and guidance required?

Telling: Works best when employees are neither ready nor able to do the job (high need of support and high require of guidance).

Delegating: Works best when the employees are ready to do the job and know how to go about it (low require of support and low need of direction).

Participating: Works best when employees have the capability to do the job, but demand a high quantity of support (low need of leadership but high need of support).

Selling: Works best when employees are ready to do the job, but don't know how to do it (low require of hold up but high need of direction).

The dissimilar methods relay on the condition and the connection behavior, and task behavior


I chose the Top most Software Company which is adopting world class learning business systems giving its best in this supersonic spirited world.




This is one of the prominent software companies which have its head office in India. It is hierarchical as the Third leading It companies that is present in India. Satyam has nearly 40,000 employees on its rolls, working in growth centers in India, the USA, the UK, the UAE, Canada, Hungary, Malaysia, Singapore, China, Australia and Japan. Satyam Computers' network has reached 55 countries across 6 continents. Satyam serves over 558 global companies including over 163 Fortune 500 businesses. This was brought up by Mr.B.Ramalinga Raju on 24th, June 1977 as a very small company which basically gives attention to the software development of the company. This concern really cumulative the economic development of the country. It also serves the country by abolition of unemployment crisis, serving the poor and the residential people in the country.

In Satyam Management and leadership accumulates on the rule that leadership is a procedure and not a position Major opinion of their thinking is

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1.) Establish the resemblance and dissimilarities between leadership and management;

2.) Refined a repertory of leadership skills for individual and organizational development

3.) Display capability in those practices that donate to the effectual handling of unfavorable issues as disagree and changes in organization.

The main part of their incessant leadership quest is discovering the approaches that match our individual values, personality and style. No one leadership size suits all. It is like trying to realize a path in a field of recently fallen snow. Once we walk through the field, we have found out our path.

Leadership Needs Management to Fly

Both management and leadership are required to make teams and organizations fruitful. In consulting, building our speaking, and training businesses, we also require a good balance of both management and leadership. Trying to choose which is most significant is like trying to decide whether the right or left wing is more vital to an airplane's flight. I'll take both, please!

A Basic problem frequently comes up along with entrepreneurial start-up companies with powerful eyesight, passion and energy, and high-quality technological or technical services, their weak management discipline or lack of systems and processes cause errors, poor service feature, and prevention for customers and people in the organization. In building businesses, one should have own fervour and creative spirit with controlled processes and business management.

Hub and Spokes" model of leadership wheel

Common weakness in people is lacking leadership. Developing leadership is a dynamic process. It has to begin at the centre spread and develops in multiple directions.Satyam uses the "hub and spokes" model to execute the timeless leadership principles. Each part of this wheel corresponds to an wing of leadership. On the hub of the wheel, we have the vision, and mission values and purpose on which leaders effectively focus themselves and their teamwork and operations.


Like mission and vision statements and values, goal setting and visioning labels often get confused and used interchangeably. Generally that doesn't matter. As long as the people on our teams and in our organizations are clear and consistent with their meanings and approaches, we shouldn't get hung up on definitions and jargon.

But many people really are confused about the conflicting and complimentary aspects of visions and goals. Goals are management issues. They deal with rational analysis, planning, measurement, and discipline. Visions are leadership issues. They deal with feelings, energy, ideas, and fantasy. These are not either/or choices - both are needed. These are and/also paradoxes to be balanced.

Success of depends on how well they define and live by each of these important concepts In fact. They wants all employees understand the mission and goals and enjoy a 29 percent greater return than other firms (Watson Wyatt Work Study).

The the employees want their work to make a difference, 75% do think their company's mission statement has become the way they do business (workplace 2006 Infosys Employee Insight Survey).

"To be recognized and respected as one of the premier associations of HR Professionals." (HR Association of Greater Detroit)

The personal visions statement of each employee is for life can be as simple as a couple of words or as lengthy as 200 or more items you want to attain or accomplish the professional growth and to be proud to work with Satyam.

Leadership Vs Management Skills

Satyam strongly believes that both management and leadership are needed to make teams in successful. In building this apart our speaking, consulting, and training businesses, we also need a good balance of both management and leadership. Trying to decide which is most important is like trying to decide whether the right or left wing is more important to an airplane's flight. I'll take both, said Mr. Lingam in Article Hindu 2/12/2007!

A classic problem often comes up among entrepreneurial start-up companies with strong vision, passion and energy (leadership), and good technological or technical skills: their poor management discipline or lack of systems and processes lead to errors, poor service quality, and frustration for customers and people in the organization. In building our businesses, they believe that passion and creative spirit with disciplined processes and business management will take to success. The Team work in Satyam is demonstrated commonly with leadership wheel as below


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Satyam strongly believe in the innovation training process in making global leaders. This helps to mingle the customers and the company in a productive way. They clearly understand that the company revenue factor increases once if they handle the client with almost care and sincerity. Innovative steps and new ideas are always welcomed by Infosys in making strong team. They believe that Business depends on the operational leaders On the other hand they believe in the faster innovation learning process which helps the industry to grow in a fruitful path. Henceforth they depend upon the increasing speed factors for improving continues skills depending on the challenges. Infosys understands very well that the success is growing only because of the hard work, dedication provided by the employee. Therefore building a strong relationship and helping the team is essential for the concern to keep upon. This mainly focuses and takes all possible steps to understand the team in all aspects. Has a fine blend of diverse breeds of employees with different mentalities. Manager's task here is to get the best out of these people to acquire optimal results and client recognition.

Learning Methods

Learn the modern leadership styles.

Satyam follow Participative style, Consulting style, Negotiate style, Delegative style, Directive style. As per the recent studies leaders are very comfortable using these styles. Once these styles are achieved by them, then they learn leadership styles. They believe that if we master them all then they can become a better leader.

Consulting with the experts.

Satyam trust that feedbacks form experts always are reliable and helpful for the organizational growth. This makes the team should know a lot about their management in the workplace. Once taken the feedback they try to apply what they have learnt.

Improving communication skills.

The whole team attempt to devote at least one hour a day talking to team on how they are functioning. They believe that if the team is following the right direction, then their performance is always very excellent.

Concentrate on your time.

Provide time to work out and establish your self is the best quality which employees are practicing in Satyam. This does not happen by crash, because they believe that the best leaders are prearranged and prepared for the any season 365days for future. This is in essence of both short period operational and extensive period tactical planning of this organization.


This is defined as Management By Walking Around. In Satyam it plays an essential function. Carrying a little notebook with them and when they see something essential write it down so that then later they can transfer this information to their personal planner.

Team in difference

To become a good team leader these are the Qualities required

Experienced in subject and have a good knowledge of your goals

Good productive problem solver

Good listening and should have good presentation skills

Very helpful and challengeable, should makes it secure for others to donate

Should be individual starter, and initiator

Should be confident and subject expertise


Identifying of the problem

Analyzing the problem with cooperative setting

Gather valuable ideas from experts for discussion

Invite free all opinions

Classify predict and examine the issues, with pertinent proofs, and enhanced replies

Recognize practical resolutions and their benefits and effects

Solve the problem - which is the most wanted resolution?


The organization have verily spends making conclusiveness to enhance the ongoing studies, and it does not follow namely, the management that may prove unaccepted strategies of everything for the corporations. The control of businesses are the matured personnel, whom been in the game for years to show, and the new personnel management yet to be experienced in various context. Infosys becomes good example as a business management and its staff is highly contended being controlled under a business rules as one entity and this is a satisfactory management. To the degree Infosys "Down with Management and Up with leadership is a bad idea". Small number of businesses search for leadership talents in managing, but governance by itself will not be a satisfactory view. I have a feeling that in a management, that it requests the action for each procedure concluded for the switch. My choosing would be a director and not governance that is not matured to its talents.


L.G. Bolman & T.E. Deal, Reframing Organizations, 4th ed., John Wiley, 2008

J.S. Osland, et al., The Organizational Behavior Reader, 8th ed., Prentice-Hall, 2007

Roger Fisher & William Ury, with Bruce Patton, Getting to Yes, 2nd ed. Penguin, 1996

Ancona, Deborah G., Thomas Kochran, John Van Maanen, Maureen Scully and Eleanor Westney, Managing for the Future: Organizational Behavior and Processes (New York: Southwestern College Publishing, 3rd ed., 2005).

Paul Hersey, Kenneth H. Blanchard, Dewey E. Johnson, Management of Organizational Behavior - Leading Human Resources, 8th Ed., Prentice Hall, 2001. [MOB]

Robert Benfari, Understanding and Changing Your Management Style, Jossey-Bass, San Francisco, 1999. [U&CMS]

Jim Collins, Good to Great and the Social Sectors, 2005, paperback monograph to accompany Good to Great.

Web links

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