A Case Study Of State Bank Of India Business Essay

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Recruitment and Selection plays a vital role in every industry. Recruitment is also the process of locating and attracting the applicants which are capable for the vacancy. Recruitment and selection both are very closely linked. Both of the activities directs towards achieving the appropriate candidate with the requisite competencies and attitudes. The recruitment can also be understood as the foundation for the selection process by providing the number of applicants from which the selection panel and select the suitable candidates. So it is the source of manpower to meet the requirements which are needed in the staffing.(B.Flippo). There are basically two types of recruitment, internal and external. Internal recruitment can be understood as t where the suitable candidate is chosen amongst the employees within the organization; however external recruitment is where the suitable candidate with the required competencies and attitudes are chosen externally. In simple words the outsiders are invited to fill the current vacancy. The aims of recruitment are:

To get a pool of candidates with appropriate competencies for the vacant posts.

To choose the candidate with the fair process.

To make sure that all the recruitment activities are achieved as per lines to the organizational goals.

The recruitment process is conducted in a cost effective manner.

The term selection can be the best understood as the process to fill the vacancy either internally or externally. . It is to make a choice among all the applicants and to choose the best for the organization. (Banfield & Kay,2008). The major goal of selection is to choose the best person for the job. Selection matches the candidates as per the job requirements to understand that how well the candidate will perform to the requirements of the offered position as they do not want that the candidate to leave the organization in a short span of time. As the recruitment and selection process costs to the company hence the selectors want the best candidate. Basically the objectives of the selection is

To collect the relevant information.

Organize and study the information collected.

Evaluate each candidate.

Hence, it could be better understood as the important aspects in the organization.

The organization do the recruitment and selection to achieve the organizational goals. The inappropriate selection can result in the loss to the organization. There are various ways of doing the recruitment, like advertisement, head hunters and some do the recruitment fairs. Hence the recruitment and selection process differs from the sector to sector.

In current scenario, the company invests the considerable amount of money to recruit and select the best suitable person for the organization so that the person could be an asset for the organization. The long process starts from, Identifying requirements, screening, process design and the process end by offering the appointment letter. After this the training is provide to the candidate. The training also cost a considerable amount of money on the candidate.

Recruitment Process

Identify vacancy

Prepare job description and specifications

Advertising the vacancy

Managing the response

Short listing

Arrange interviews

Conduct interviews and decision making

India is recognized as the emerging economies worldwide. India has a large population and it has got a vast land size. The land size has a diverse culture and extreme diversities in income level which vary state to state. The country has a high level of illiteracy rate among the large population, however, the country still got a huge reservoir of managers and technological advanced talent. Between 30%-35% of population resides in metros and urban cities and rest in urban, semi urban and rural centers. The country's economic policy framework reflects features such as structure, size and diversity of the banking and the financial sector.

There are basically two types of sectors operated in India, Private sector and the Public sector. In the private sector there are three main types of organization, which are Sole traders, Partnership and the franchises. The public companies are those companies which are owned by the government. These companies are well known in national and as well as the international companies. The country need to have a sound and effective banking system so that the country could have a healthy economy. The banking system of any country should be smooth and should be ready to face of the challenges which could be incurred by the technological or the other external or internal forces.

The major name in the Indian banking industry is State Bank of India. This bank originates in the first decades of the 19 century. Later, it got merged with the imperial bank of India. Further the government of India nationalized the Imperial bank along with the reserve bank of India and the name was changed to State bank of India. It is one of the India's largest commercial banks. The government controls maintains a stake of 60% in State bank of India. The bank has 13,500 branch offices throughout India, staffed by nearly 220,000 employees. State Bank of India is also present worldwide.


Main aim of my research would target on the importance of recruitment and selection in one of the leading public sector bank in India, State bank of India and how does it differ from a private limited bank. Secondly, I would try to find is, how does recruitment and selection process affects the applicants and their views.


To identify the general practices used by both the public limited bank, State bank of India.

To make a broader understanding as how the recruitment and the selection process affects the State bank of India

How the recruitment and selection in State bank of India differs from a private limited bank.

To determine as which practice is the best.


As mentioned earlier, the term recruitment can be determined as the process of identifying the pool of appropriate candidates which is suitable for the job vacancy outside the organization or within the organization is a cost effective manner. However selection can be best understood as the process where the best person is chosen from a pool of desired candidates. The recruitment and the selection are the core areas of the human resource management. Hence, it makes the company to choose the appropriate person for the organization which helps in achieving the goals and performance of the organization. In simple words the recruitment selection chooses the best person for the organization. The recruitment and selection process focuses on the candidate which fulfills all the requirements of the vacany and also trains them for the desired post. The employees are recruited on the basis of many things, good communication skills, flexibility and openness of the person etc. The recruiters select the candidate on the basis of many qualities for the good performance and also on the qualities which they notice while interviewing the person.(Hay,2006).

The largest country in South Asia is India. It has a huge financial system with varied financial institution. Indian banking sector was well developed prior to its Independence ( 1947)." There was a significant presence of both foreign and domestic banks and well developed stock market." ( Bery,1996,p.245). In India there are 26 public sector bank,22 private sector bank,56 Urban and cooperative bank and 29 foreign banks in India (Indian banking Association). In India the top banks among all the banks is the Reserve bank of India. The Reserve bank of India supervises the banking functions of the other banks.

State bank of India is the largest financial service provider company. It provides a range of banking products. It has got 16,000 branches and India and has the highest branch in India. The company had a profit of Rs.10,998 crore( $24.18 billion).

Recruitment and selection plays a major role in any of the banking or financial sector. The people are the main force on which the economy depends. If the HR people takes a wrong decision in selecting a candidate to work the company can die. The majority of the companies uses the same pattern of recruiting and selecting the employees which are as follows:

Job analysis profile of knowledge, skill, competencies, ability and the temperament suggest decision made on recruitment and selection.

Identification of the need for the new employee through the re organization or by the replacement of the employee.

Select the employee internally.

Format the application and the process foe examining the criteria determined.

Job vacancy and the other publicity material are put into the public domain.

An application arrives.


The above research will probably bring out the result that the recruitment and selection not only brings the staff with their new ideas while they also open the door for the employees already in the organization. This process gives a fresh start to the new recruits. It also encourages the employees which are not able to meet up to the requirements of the vacancy. The recruitment and selection also reduces the retention rate of the organization. As they chooses the appropriate candidate for the vacancy who has interest in the job profile.


In my research I will be using the qualitative and the quantitative methods but will focus majorly on the qualitative method. The reason is that the qualitative data is quite descriptive and I will be able to express the results and also the feedback from the employees in a descriptive manner. The main aim of the study will be the recruitment and selection in State bank of India. The reason of retention in the companies. As the research requires more of interviews, which can be telephonic or face to face makes the report more descriptive. The questionnaire will be distributed in both the public and the private bank and the analysis will be done as which practice is the best.

The project will be done in two stages.

Primary research

Secondary research

Primary research

Primary research involves the collection and also the raw data which is collected through surveys and interviews will be analysis. The result will be discussed and evaluated.

The primary sources which I will be using to collect the data are-

Collecting the data from common using questionnaires.

Interviewing the employee and the HR managers of the multinational organization.

Secondary research

This research includes the study based upon the reading of the books and the journals which are referred in the library. The reading will involve the reading which is written by the different scholars on the same issue. All the arguments from the different scholars will be deeply analysis will be conducted. The conclusion will be drawn and then evaluated with the date and the finding collected by me. The basic understanding can be achieved by the review of the different books.

The secondary sources which I will use to collect the data are-

The digital library

B.C.U library

Human resource management articles and journals

Business magazines


News paper articles


The graphs and the pie charts will be used to show the data collected from the questionnaires. The result be descriptive and will be achieved by the questionnaires and the personal contact with the Human resource management people and the employees of both the public and the private limited company.


Banfield, P. & Kay,R.(2008).Introduction to human resource

Foot,M. & Hook,C.(2008).Introducing human resource management.

Bery,S. (1996). India: Commercial bank reforms in financial sector reforms. Economic growth and stability.

Hay,J.W.(2006).Are employees accessing the right traits in hiring.The international journal of human resource management.17(1).