Question Martha Business & Management
HR Management Skills
Identify and discuss any three important HR management's skills to improve the organization?
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Answer Internal Staff
Human Resource (HR) management can be defined as ‘The process of analysing and managing an organisation’s human resource needs to ensure satisfaction of its strategic objectives’ (Hellriegel et al., 2009) and ‘The policies and practices involved in carrying out the “people” or human resources aspects of a management position, including recruitment, screening, training and appraising’ (Dessler, 2007).
It takes multiple skills to create and manage people, as well as a cutting-edge human resource department (Dias, 2016). Below are three important HR management skills to improve the organisation:
• Training and staff development skills - Build individual and organisational capability and knowledge to meet current and strategic requirements and create a learning culture to embed capability development. This view of HRM exists where the internal resources are the principal factor for a sustainable competitive advantage. However, once fully trained, staff may choose to work elsewhere, which is why employee retention programs are essential.
• Hiring and recruiting skills - the value brought by human resource is the core of this approach where flexibility is optimized in order to reduce costs and increase efficiency. Human resource, by adding value, uniqueness and the most effective way to use resources, tend to increase the competitive advantage of a company in comparison to another. Higher Human Resources costs may arise as a result of time spent in recruiting poor performing employees.
• Motivation skills – ‘Best practice’ HRM argues that the best practice set of HR practices must improve the productivity and effectiveness of human capital, place emphasis on any motivation made toward human capital, and an aim to reach the firm’s goals. Rewarding practices have to be properly set and implemented, targeting the idea of high commitment and satisfaction of employees.
Dessler, G. (2007) Human resource management. (Pearson) eleventh edition.
Dias, L., P. (2016) Human Resource Management. Accessed online at: http://catalog.flatworldknowledge.com/bookhub/2807?e=portolesedias_1.0-ch01_s02#portolesedias_1.0-ch00about
Hellriegel, D., S. Jackson, J. Slocum and G. Staude (2009) Management. (Oxford University Press) third edition. Chapter 13 ‘Managing human resources’ [ISBN 9780195982169].