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Planning and strategy methods at tesco

Planning is an important part of organization, in which they analyzing the future needs for people in terms of numbers, skills and location. Its helps the organization to plan that how the needs can be fulfill, because the company is growing, it needs to recruit on a regular basis for both parts of a business.

Tesco provides a workforce planning for established the demand for new staff. This will helps to both managerial and non-managerial positions.

PLANNING PROCESS:

This process runs each year from the last week in February. Some are reviews in May, August and November, for this adjustment Tesco recruits for fulfilling the needs where necessary. This allows the flexibility for demand of staff and fulfills the strategic objectives' of company.

Tesco allows the many vacancies within company, which shows and motivating the staff for better work.

DESCRIPTION OF JOB:

It’s an important part of any organization to show the clear and specific job description which as:

Roles and responsibilities description

Job title

Responsible for job holder

A person specification sets out the skills, characteristics and attributes that a person needs to do a particular job.

The persons who are applied for job should know about their specified job. They should,

Set the targets and standards for job performance.

Enough information about job

Chosen person are right for interview

SKILLS AND BEHAVIOUR:

Main structure of organization is that customers are in top. The needs of Tesco are to provide the right skills at each level of this structure to its people. There are six main levels within organization.

Responsible for business

Frontline job is directly with customers.

Values and goals of business

Running an operating unit

Ability to manage resources to set the target

Supporting strategic changes

Tesco provides the framework that describes the behaviors and skill of employees to carry out the roles.

RECRUITING PROCESS:

Tesco provides their services in different ways. This process varies depending on recruiting process.

INTERNAL RECRUIMENT:

First Tesco looks internal plans for filling a vacancy. This is a process that shows the current employees looking for change and want new employee as a same promotion. If they didn`t find suitable person for job then internal management programmed take place.

EXTERNAL RECRUIMENT:

For external Tesco provides their services through advertisement like net. Mostly people are interested to work in store-based job. The Tesco provides and services through interviews to those who are right for a job available. Applicants are applied online for the position they want to apply.

SELECTION:

Selection involves most suitable people for those positions in which they applied for, under the rules and regulations. Screening is an important section of any organization and in selection process, because it helps to ensure that those candidate which are selected for interview is best and fit for a job requirements.

CONCLUSION:

Tesco is the one of the biggest retailer market in UK. The company has 360,000 employees worldwide. Tesco aims to ensure all roles work together. Tesco provides a workforce planning for established the demand for new staff. This will helps to both managerial and non-managerial positions. . The needs of Tesco are to provide the right skills at each level of this structure to its people.

SAINSBURY:

INTRODUCTION:

Sainsbury was founded in 1869 and today comprises 502 supermarkets and stores. It’s jointly owned by Sainsbury bank with Lloyds banking group and has two has two joint ventures and the British land company PLC.

The main mission of Sainsbury is providing healthy safe, fresh, and tasty food to customers. Quality and fair prizes go hand-in-hand with a responsible approach to business. In the field of supermarket business there are many competitors like Tesco, ASDA and Safeway. In retail banking the main competition comes from Tesco.

VISION OF GROWTH:

Sainsbury provides and focus to improve the performance of core UK supermarket chain. For this reason they provides services more and more and develop growth opportunities in others markets.

BEST QUALITY PRODUCT:

First priority of Sainsbury is provided good quality food to customers. Sainsbury provide retailing business in developing of best and good products to customers. For best quality product the company operates three stages.

Development

Appraisal

Quality control

EMPLOYMENT POLICIES:

Sainsbury provides range of policies to ensure that the employee is highly skills and good personality. Company has fair treatment policies for a customers and helped 24 hours services to customers.Staff has a choice of arrangement of work including: part time, permanent and temporary schemes, special leave for personal development or caring responsibilities.

GOALS AND VALUES:

Sainsbury deliver an improvement quality and great products in fair and best prices. The main aim of promoting customers is providing safe, fresh, and tasty foods.

The focus and values of Sainsbury`s is delivering great and fair prices, history of innovation and leadership and strong regard for social and ethical.

There are five cores of business.

Difference in community

Integrity

Best food and health

Great place o work

Environmental respect

ONLINE SERVICES:

Sainsbury`s provide internet facilities for a customers. Sainsbury`s provide free services to customers. This service provides full products range which is available in large stores.

It was previously called `Sainsbury to You` and after that it was called `Sainsbury entertain you` and at last it`s called `Sainsbury Order line`.

CONCLUSION:

The main mission of Sainsbury is providing healthy safe, fresh, and tasty food to customers. Quality and fair prizes go hand-in-hand with a responsible approach to business. Sainsbury`s provide many services for customers, like online services. Sainsbury deliver an improvement quality and great products in fair and best prices.

99p STORES:

INTRODUCTION:

99p stores are family run business which was founded in January 2001. The 1st store was opening in Holloway London. Most of their stores are based on UK.

Although he retailer made a loss of £1.14 million in January 2007, they claim that consumers are more conscious to spend their money in right place in where they get the benefit.

The main mission of 99p Stores is to provide wide range of variety to its customers but yet the rate chain of 4.5/5 on average.

SALES STRATEGY:

When inflation increases the simple way of promoting store is to reducing the supplied of quantity of each item, such as reducing the amount of tape or selling the eggs by dozen.

In 2005, 99pstores introduce Epson`s advanced point of sales solution to operate their touch screen (IRS).

SOME important functions which are performed by 99p Stores are as follows:

Customer base.

Products Offered

Scored Expansion

CONCLUSION:

99p stores are family run business which was founded in January 2001. The 1st store was opening in Holloway London. Most of their stores are based on UK. Although he retailer made a loss of £1.14 million in January 2007, they claim that consumers are more conscious to spend their money in right place in where they get the benefit.

STRATEGIC IMPLEMENTATIONS/RECOMMENDATION

REPORT:

FROM: Smruti Parikh

TO: Director

DATE: 09\08\2010

INTRODUCTION:

99p stores are a family stored business which was found in January 2001. First store opening in London. In 2002 business are growing throughout the UK and rapidly developed many stores and serving more than 500,000 customers each week.

The main aim of 99p is to provide best services to its customers and when the customers talk about 99p stores they speak positively. Company had more than 3500 different lines in its computer controlled warehouse.

Most stores are based on south of UK, and only one in a north as Liverpool. Although retailers have a pre-tax loss of 1.14 pound million loss in year, for this loss customers are more cautious about their money that they are invested in the business.

STRATEGY/RECOMMENDATIONS:

For development of business growth the most important step is taken by any organization are as follows:

Result-oriented

Achievable

Measureable

Specific

Time bound

SPECIFIC:

They should increase through marketing campaign and staff morale should be improved through given them a rewards and implementing good suggestions.

MEASURABLE:

Some things are difficult for measures in any business like reputation of business, goodwill, knowledge and quality.

EXAMPLE:

The store increases the sales by spending 10% more on advertising. According to me they have generate 15% in sales on advertising.

You should improve morale of staff by increasing salary in each additional year of services. This will helps the store to get more staffs which provide better services to customers and management. You should have save money overall by doing less recruitment and giving full attention and training for new staff.

ACHIEVEABLE:

Organizations should re-train staff who consistently does not meet sales targets and offers a customer's voucher of 5% of the prize of the faulty goods.

RESULT-ORIENTED:

Organization should set up procedures so that new sales people are not allowed to serve customers until they have finished their training, and new sales people should always be accompanied by an experienced sakes person for the first month of their services.

TIME-BOUND:

The persons which are in training should not be served to customers until they get full training skills.

Setting Direction

Most organisations will have a set of statements that describe the reasons for its existence and the way in which it operates. For example, Tear fund has a Mission Statement, Statement of Belief, Values, Operating Principles and 10 year Strategic Directions. These documents provide the context for developing a Strategic Plan, but none of them is, in itself, a plan. Other charitable organisations have similar statements, sometimes with different names. The concise Oxford dictionary defines a plan as a ‘formulated or organized method by which something is to be done’. The setting direction phase defines the something.

Step 1 Define the Strategic Challenges:

This is a list of no more than 10 issues that are vital to the continuing success and development of the organisation. Techniques such as brainstorming can be used the first time that the organisation creates its list of strategic challenges. The list is best developed by the organisation’s leadership team. The process of agreeing a list of no more than 10 challenges is, in itself, a useful process for the leaders of the organisation. In subsequent years, it is unlikely that the challenges will change completely, so it may be more helpful to start from last year’s challenges.

Step 2 Define the Objectives:

For each of the challenges, the objective should state how achievement of the challenge will be measured. Where objectives stretch over more than one planning cycle, ensure that there is a measurable target at the end of the cycle. There can be more than one objective per challenge, but try not to have more than three. Each objective should be SMART – Specific, Measurable, Achievable yet Ambitious, Relevant and Timely. It is also important at this stage to decide who (a person or a team) will be responsible for achieving each objective.

Step 3 Formulate the Plans:

These are the methods and activities by which the objectives will be achieved, that is, who will do what by when? Much has been written about planning and there are many techniques That can be helpful. (E.g. Gantt charts, Planning tables). Objectives Secondly, there are two types of activities – projects and actions. These will not be duplicated here. However, two points should be borne in mind. Firstly, ensure that each activity plays an identifiable part in achieving one of the and also that if all activities are successfully completed, the objectives will be fully met.The fundamental difference between the two types is that an action will generally be part of somebody’s job, whereas a project is a one-off activity with a beginning and an end. It is, therefore, an additional activity, and will require additional resources, both time and money.

Step 4 Set the Budgets:

The plans will have financial implications. The budgeting process is simply a way of planning what finances will be needed for the organisation to meet its objectives. In all but the smallest organisations, this process will happen most effectively if it is co-ordinated centrally such that each department provides information in a similar format. Each area/department of the organisation should prepare a budget based on meeting the objectives that have been set. The information can then be consolidated into an overall budget for the whole organisation. In practice, it may take several attempts before the consolidated budget is to the organisation. It will save time, effort and emotion if departments are told as early on in the process as possible what their base budget is likely to be.

Step 5 Carry out the Plan:

There isn’t a lot to say about this step. Once the plan has been agreed and approved, it’s really a case of ‘Just Do It!’ a plan that is well thought through with clear objectives, actions, timings and responsibilities will provide the organisation with a sound roadmap for addressing its Strategic Challenges. However, in the Real world, the unexpected will always happen. External events may cause priorities to change and internal assumptions may turn out not to be valid. That is why it is essential that Step 6 – Review – is carried out in parallel with implementation.

Step 6 Regular review of the Plan:

Review is a key part of implementation. It should be included as part of the implementation plan. The purpose of review is initially to establish progress, but it doesn’t end there. Action should be taken as a result of review to either get the activity back on plan, or amend the plan to reflect the new circumstances. The person responsible for each activity should be carrying out continuous review, and the leadership team should review at appropriate intervals – at least once each quarter if the planning cycle is annual. In deciding which course of action is appropriate, ensure that the impact of the activity on the Strategic Challenges forth organisation is well understood.

Step 7 Review Impact and Lessons Learnt:

The Strategic Planning Process is iterative. At the end of the cycle, the leadership team should review what has been achieved against the plan, and what can be learnt from it. This information is then fed forward into the Direction Setting phase of the next cycle. And so the process begins again.

Implementing a strategic plan:

The strategic plan needs to be implemented, a process that requires careful planning. The key to implementation of the objectives identified in the strategic plan is to assign goals and responsibilities with budgets and deadlines to responsible owners - key employees or department heads, for example. The fit between implementation and strategy may not be perfect from the outset and you may find it necessary to tweak your plans as you progress. Monitoring the progress of the implementation plan and reviewing it against the strategic plan will be an ongoing process. Monitoring implementation is the key. Using key performance indicators (KPIs) and setting targets and deadlines is a good way of controlling the process of introducing strategic change. For more infomration about this kind of target-setting, see our guide your business plan is Another important tool in the implementation process, the business plan is typically a short-term and more concrete document than the strategic plan and it tends to focus more closely on operational considerations such as sales and cash flow trends. If you can ensure that your strategic plan informs your business plan, you'll go a long way to ensuring its implementation. See our guide on how to paper and growth.

CONCLUSION:

99p stores are normally not very popular in field of retail marketing, and also have a loss of million pounds. Here I have give some recommendation to business for growth and development strategy planning process and some points regarding of my best knowledge, which will helps them to become a good reputed retailer in field of market.

CORE VALUES OF ORGANIZATIONS

REPORT:

FROM: Smruti Parikh

TO: Director

DATE: 09\08\2010

INTRODUCTION:

99p stores are a family stored business which was found in January 2001. First store opening in London. In 2002 business are growing throughout the UK and rapidly developed many stores and serving more than 500,000 customers each week.

The main aim of 99p is to provide best services to its customers and when the customers talk about 99p stores they speak positively. Company had more than 3500 different lines in its computer controlled warehouse.

Most stores are based on south of UK, and only one in a north as Liverpool. Although retailers have a pre-tax loss of 1.14 pound million loss in year, for this loss customers are more cautious about their money that they are invested in the business.

CORE VALUES OF ORGANIZATION:

Values and statement are developed through a process in where all staffs and board of directors are included. In these values they recommend that all nonprofits, mission, size, develop and disclose their values and ethics of organization.

The following are main core values of business:-

INTEGRITY:

Organization should be known that what is right for clients, for a community and for profession. Organization should satisfied to customers and exceed the expectations. Open and honest communication is main process of environment and has a first key to highly successful organizations. Satisfy the needs and demands of customers in timely manner.

MISSION:

The mission helps to compare that how the business is from its competitors. The mission tells about the objectives and performance. It focuses for whole organization helps to ensure long term profitability.

To achieve customers satisfaction 99p Stores employees the best experts across the world markets. These highly skilled consultants work in safety and management, risk management, and all fields regarding the business to providing better services to its customers.

VALUES:

An organization values are main part of any businesses. It shows the behavior of the business. Some points are regarding through the values are as follows:

Progress: 99p Stores activities create progress to its projects for improving the living standard of local communities. Its aims to promote development in its projects and to lead all profession area in which they work.

RESPECT: 99p stores recruit staff from different cultures and the respect of local customs and cultures of the countries is encouraging all staff to respect each other regardless of background or origin.

EXCELLENCE: 99p Stores want its activities more innovative and excellence.

ETHICAL:

Ethic is all about understanding our choices and doing the right thing for right person. Ethic stresses a social system in which moral values are applied. In other words, ethics point out the standard behavior expected by the group to which an individual belongs. Ethical principles tells you that how to decide the moral rules and values of organization.

CULTURAL:

Culture plays an important and vital role in any business across the world. 99p Stores introduce their market globally. Their recruit staff from different cultures which shows the different pictures like some are Muslims, Hindus and from different countries. Show respect to their cultures and encouraging the staff which makes good and healthy relations to its customers.

SOCIAL:

In social factors there are cultural aspects that include age distribution, emphasis on safety, population growth rate and career attitudes. Trends in a society can really affect the demands of products of company.

Right now there are trends in UK like most of the customers in UK are moving towards a one stop shopping that is because of lots of social changes in society so 99p Stores have stepped up and they have increased non food items for sale.

ENVIRONMENTAL:

Now growing awareness of people all around the world about the climate change is affecting companies that how companies operate. A few years back because of this awareness there was a lot of pressure on some big companies that how these companies are operating and they should acknowledge their responsibilities and act in a way that can benefit the whole society.

The major issue that is threatening the retailers of food is the environmental issue and is a key part for companies to act in a manner that can benefit the whole society so 99p Stores has taken up its responsibility and is now taking steps on the environmental factors that can affect society and 99p Stores itself.

CONCLUSION:

Organization should be known that what is right for clients, for a community and for profession. The mission tells about the objectives and performance. It focuses for whole organization helps to ensure long term profitability. Ethical principles tells you that how to decide the moral rules and values of organization. Different cultures and the respect of local customs and cultures of the countries are encouraging all staff to respect each other regardless of background or origin.

VISION AND MISSION STATEMENT:

INTRODUCTION:

Vision and mission statements are very important for successful leaders to clear show the directions of the organization. Vision and mission statement are clear then organization can powerfully communicate and motivate your team or organization realize an attractive and inspiring vision of the future. Mission Statements and Vision Statements are two different jobs. Vision statements also define organizations purpose, and values of the organization. For employees, vision gives directions about how they have are expected to behave and inspires to give their best.

MISSION STATEMENTS:

A mission statement shows the basic purpose and functions of an organization. Identify the company`s winning idea for example by providing fresh and healthy food and products to its customers.

Combine the winning idea`s and success on measureable goals has totally satisfaction derived by the customers. All the ideas gaining from customers are important part of any organization.

The mission statement is"…. An enduring statement of purpose that distinguishes one business from other similar firms"

Identify the key measures of success means the affordable and reasonable prizes for a customers and providing a best quality and good quantity in which customers are satisfied.

"Mission statement is too recognized as a leading brand for fresh foods and products offered to customer's at the most reasonable and affordable prizes and healthier and totally satisfying item."

Pearce, J. (1982), "The Company Mission as a Strategic Tool." SLOAN MANAGEMENT REVIEW, 15:15-24.

Accordingly, a good mission statement should include language that helps to communicate one organization from another; it shows that what benefit and advantages offered by competitors to customers.

SOUND MISSION STATEMENT:

Without sound mission statement business cannot survive because it’s a blind forces of late shape the purpose of an organization. Excellence itself can survive only in organization committed to a strong purpose.

Good mission statements can be:-

Marketing

Decision-making

Purpose of statement

Resource allocation

Communication

VISION STATEMENT:

A vision statement is a description of desired outcomes that inspires energizers and helps to create a mental picture of a target.

Vision statement is the true picture of the organization's aims and objectives and how organization would chase these objectives. Difference between Mission and Vision is that mission give a brief description but vision statement tells that where do we want to go in future that show the long term view of the organization.

As 99p Stores aims to become the UK's largest retailer of non-food goods by the end of this year it could well are looking to recruit more sales and marketing staff.

"We can expect to see a lot more clothing, home ware and electrical goods in 99p Stores."

With such a dynamic emphasis on developing the non-food goods side of its business and promoting its products through innovate displays, 99p Stores will no doubt be need some strong sales and marketing professionals to help it achieve its goals.

OBJECTIVES OF ORGANIZATION:

REPORT:

FROM: Smruti Parikh

TO: Director

DATE: 09\08\2010

INTRODUCTION:

Business objectives are mainly sets out to achieve. A business creates business plans to enables it to achieve these ends. Values of stake holders in an organization are main objectives and plan of business for developed. The stakeholders are those individuals and groups that are effected by and have an interest I how the business is run and what it achieves. Every business has a range of stake holders, including,

The main objectives of organization are stake holders of business. For example, an objective of business are receive high quality products, shareholders will receive high dividends, employees will receive good wages and others packages.

MAIN OBJECTIVES:

Some of main objectives of business are as follows:

Satisfaction to employees

Objective about returns to shareholders

Customer satisfaction

Reducing waste etc

Market share

Cutting pollution

Objectives need to meet number of criteria,

If the possible then helpful for quantify objectives, e.g. increase market share to45%, to increase the satisfaction levels.

They should not be unrealistic

They should be understandable so that may be easily communicated.

Objectives should be easy to achieve

BUSINESS PLAN:

A business plan is important to achieve its objectives in organization. The business plan must be set within time frame work and set out that how the organization and various components of organization to meeting the required objectives. Responsibility of the plan will be located key individuals, and perform target. This plan creates several of targets for organization and programmers to enable it to achieve targets and planned.

EFFECTIVE BUSINESS OBJECTIVES:

Objective gives full and clear view of target. This can motivate the employees.

The most effective business objectives meet the following criteria:

S-Specific objectives are aimed that what the business does;

M-Measureable is the business which can put a value to objectives of organization.

A-Agreed by those customers which are trying to achieve the objective of business

R-Realistic that the objective should be challenging and achievable through resources

T-Time they should be a time limit of when the objective should be achieved.

The main objectives of business are might have:

Survival: is a short time objective which is for small organizations or when a firm enters the market at a time of crises.

Maximization of profit: Most like to be owners and shareholders aims and make profit for organization.

Growth of sales: It’s an important part because where has business setout their sales in different markets. This is because managers believe to expand business all over the world.

Strategic planning is creating a vision of the future and managing toward that expectancy. It's operating under a mission statement umbrella that focuses the organization's effort.  It's an effective process for aligning your short-term decisions with your long-term goals.

Strategic planning answers the three big questions:

Where do we want to be in the future?

What should we be focused on today, in order to make it more likely we will be where we want to be in the future?

Where are we today?

It is a simple process with an incredible power to energize your organization and bridge the gap between long-term vision and day-to-day tactics. Having answered the big three questions the team than creates action plans that start them moving in that direction - now! Now means today, this week, this month, and this quarter.

 The team planning process is as valuable as the plan it produces. (Some argue even more important.) Once in a while a CEO will try to save their company time and effort by sitting down and creating a vision, mission, strategy, and set of goals. The hard truth is that the best plan is one that actually gets implemented. Such plans are usually pretty good, after all the CEO is intelligent and highly intuitive. As an alternative, the CEO sometimes hires a consulting firm to develop a plan. That is why a plan developed by the implementation team will always beat a plan imposed on the implementation team. If you are in the midst of a short term crisis such as an all out push to get a new product out the door you should wait until every member of the planning team won't be distracted during the two day process.

 On the other hand if you are in a protracted crisis - months and months - then the planning meeting is an excellent opportunity to take a few steps back and triage the situation.

Perhaps the only way out of crisis mode is to invest in changing the status quo through an upgrade of the infrastructure, entering a new market, creating a new product, developing a competitive strategy, replacing a team member in over their head, increasing the equity base, getting out of legacy products, markets, customers, or people. You get fewer chances to get it right. Time is short and resources typically limited when you're in crisis. Strategic planning is not about predicting the future, reading crystal balls, or calling some psychic hotline. Strategic planning is asking the people whose actions will create the future what they want that future to be. It is important to re-establish what the vision, mission, strategy is so you not only solve today's problems but start building long-term value.  Where do you want to be in five years?

Perhaps no one has ever asked the question before?  Once the team identifies where they want to be they ask the next big question. What has to change in order for us to get there? Those changes are articulated as a small set of strategic goals with implementation plans that start immediately. While we talk about where we want to be in three to five years the focus on the plan is on what we are going to do during the next 1 - 12 months to get us there Business objectives are mainly sets out to achieve. A business creates business plans to enables it to achieve these ends. Business can change their objectives through different methods like environmental change might launch new products from competitors. Technology might change product and design of sales and production targets might be change.

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