Organisational barriers that impact on successful communication
Assignment - Research questions
You are required to research the following areas, and write a response of approximately one (1) page each.
Answer ALL of the following questions. The response for question 1 should be sourced from the journal article indicated. Questions 2 & 3 will require you to access a variety of 'peer reviewed' (otherwise called 'academic') journal articles from ProQuest 5000 or Emerald databases. For high marks, you should source more than one (1) article for each question 2 & 3. Include the first page of all articles you use to develop your responses, as an appendix to your paper. Include in-text and end text referencing.
Managers need to understand how communication can help or hinder their performance. Explain the organisational barriers that impact on successful communication.
(Students should refer to the following journal article to answer this question): Kelly, D. (2000). Using vision to improve organisational communication. Leadership & Organization Development Journal. 21/2 92-101
- Mission statements help managers to focus on the goals of the organisation. Explore the purpose of organisational mission statements and their relationship to performance.
- Decision making is an important part of a manager's job. Describe some of the processes managers adopt in making decisions. Submission information
Weighting This assignment accounts for 15% of the assessment in this unit.
Date/Week Week 6: week commencing August 31, 2009,
Time During regular tutorial
Place During regular tutorial
Format Hard, printed copy only to be submitted. Please include in-text and end-text references. 1 ½ spacing. Font size 12point. Include the front page of all journal articles you use as an appendix.
Completing this assignment will help you gain an understanding of management and the differing views expressed in high quality academic journal articles. Students will be required to familiarise themselves with ECU journal databases to research contemporary management concepts.
Things to consider:
What does peer-reviewed journal mean?
Sometimes this is called and "academic" or "scholarly" journal. All these descriptions mean an original journal article written by an academic or practitioner (usually based on new research) that has been submitted for publication in a journal relevant to that discipline, but is thoroughly reviewed by experts in the field, before it can be published. It is generally the highest quality of material available in an area. Some examples in the management field include the Leadership & Organization Development Journal and Journal of Management Studies. More help: See the MAN1100 Blackboard website (Assessments) for some further notes about peer-reviewed journals.
I know the author or title of an article, how do I find the article?
Start with the ECU library homepage. At the bottom, in the centre is a search tool titled 'Metaquest' - Journal Articles. Type in the title of the article. Press search. Follow the prompts and if the university has access to that article, you will be directed to it. (Hint: don't give up…..there are a number of layers to finally track the article). You can also click on article locator under the Metaquest heading. Re-examine the library powerpoint slides that accompanied the talk in week 3 of the lecture.
More help: See the MAN1100 Blackboard website for the library notes.
Should I just look for a subheading in the journal that matches what I am looking for?
No. It is important that you scan the article - start with the abstract. Focus more heavily on the area that pertains to your area of interest, but if you do not scan the entire article, you may miss the context in which it is written, or other important aspects, which narrows your view.
What do those numbers at the end of a journal reference mean?
Directly after the name of the journal the number refers to 1) the volume, 2) the issue, and 3) the pages the particular article is on.
Questions 2 and 3 are broad. How do I start finding journal articles about them?
Start with your text book. Look up the relevant chapter and quickly read the related material so that you can understand the fundamental concepts.
Then…..reconsider the questions. What are keywords, key ideas that are being examined? For example, the key ideas in question 1 would be communication, successful communication, good communication, poor communication, communication barriers, constraints, limitations.
Next step……go back to the ECU library homepage. Under Metaquest (Journal Articles), click on link to 'Databases by subject'. Follow prompts. You will end up with a list of suitable databases. Remember, I said ProQuest 5000 or Emerald databases are sufficient for now. Feel free to use others, if you wish.
When you are in a journal database, it is time to play….select the words or phrases you have determined to best describe the information you want. Start broad. Some searches will end up with thousands and thousands of articles. Then you can refine your search. Some words will only find a few articles - then broaden your terms.
This process can take a long time.
Remember to look for currency (you don't want an article that is toooooo old). Also, you want peer reviewed articles. Most databases allow you to specify. If you are unsure, a good rule of thumb is to check the list of references at the end of the article (end text references). If this is substantial, it is likely to be academic.
Yes, this can be a frustrating process, and seemingly at times unrewarding. The only way you will improve is to keep at it. You will be required to do this type of research all through uni.
More help: See the MAN1100 Blackboard website for the library notes.
What is meant by 'Please include in-text and end-text references'?
You must acknowledge where all your ideas come from. If it is an actual quote from another source, that is fine, but you must include it in quotation marks and include the author, year of publication and page number. If you are paraphrasing some ideas, also include where you got those ideas (author and date). At the end of the assignment, you must list all sources of material that you have used to compile your answers. These should be formatted according to ECU referencing guidelines.
The ECU referencing guide can be purchased at the Bookshop for $2.00 or is online via the ECU library homepage. The library has short training modules about how to reference. Look at "QuickLinks' in the top left hand corner of the library homepage and click on referencing/endnote to take you directly to some podcasts and other information.
The MAN1100 Blackboard website has information on referencing and some sample assignments which demonstrate good practice in referencing.
Acknowledging the source of your ideas is important.
More help: see the ECU Library homepage for access to referencing support or contact the Learning Advisor.
Give yourself plenty of time to research and really think about the ideas you need to consider.
Check…..the unit plan for correct format
Check…..the unit plan for the marking guide, so you can focus your attention
Check…..that you have researched adequately, focusing on academic journals.
Check…..that you use APA referencing to acknowledge sources of information both in-text and end-text.