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Definition of small scale industry

INTRODUCTION

·        An organization can be classified as a small business using criteria of employees ,annual sales or total assets .small industry any independently owned and operated profit seeking enterprise that has a fewer than 500 employees .small industry may be little in size ,but they have little impact on the world economy . in india ,small and medium industy play a vital role in the growth of economy . Small industry have a 40 percent of share in industrial output ,producing over 8000 value added products . they contribute nearly 35 percent share in direct export and 45 percent in overall export from the country .They are the one of the biggest employment providing sector after agriculture providing employment to 28.28 million people.

Small scale industry is important for our economy& our country

·        Increased free trade between nations

·        Increased liquidity of capital allowing investors in developed nations to invest in developing nations

·        The business market in the world has no boundaries, they can market their products in any part of the world. This has improved the chances of laying hands on global markets & technologies, which would definitely increase our Quality of Living Standards.

·        Corporations have greater flexibility to operate across borders

·        Global mass media ties the world together

DEFINITION OF GLOBALISATION

Globalization is an attitude of mind- it is a mindset which views the entire world as a single market so that the corporate strategy is based on the dynamics of the global business environment

Or

It is the growing interdependence through increasing cross-border transaction in goods and services.

ROLE OF GLOBALISATION IN SMALL SCALE Business

·        Doing, or planning to expand business globally.

·        Giving up the distinction between the domestic market and foreign market and developing a global outlook of the business.

·        Locating the production and other physical facilities on a consideration of the global business dynamics, irrespective of national considerations.

·        Basing product development and production planning on the global market considerations.

·        Global sourcing of factors of production i.e, raw materials, components, machienery, technology, finance etc.. are obtained from the best source anywhere in the world.

·        Global orientation of organizational structure and management culture.

Globalization has various aspects which affect the world in several different ways such AS:-

·        Industrial - emergence of worldwide production markets and broader access to a range of foreign products for consumers and companies. Particularly movement of material and goods between and within national boundaries.

·        Financial - emergence of worldwide financial markets and better access to external financing for borrowers. As these worldwide structures grew more quickly than any transnational regulatory regime, the instability of the global financial infrastructure dramatically increased, as evidenced by the financial crises of late 2008.

·        Economic - realization of a global common market, based on the freedom of exchange of goods and capital. The interconnectedness of these markets, however meant that an economic collapse in any one given country could not be contained.

·        Political - some use "globalization" to mean the creation of a world government which regulates the relationships among governments and guarantees the rights arising from social and economic globalization. Politically, the United States has enjoyed a position of power among the world powers; in part because of its strong and wealthy economy. With the influence of globalization and with the help of The United States' own economy, the People's Republic of China has experienced some tremendous growth within the past decade. If China continues to grow at the rate projected by the trends, then it is very likely that in the next twenty years, there will be a major reallocation of power among the world leaders. China will have enough wealth, industry, and technology to rival the United States for the position of leading world power.

·        Informational - increase in information flows between geographically remote locations. Arguably this is a technological change with the advent of fibre optic communications, satellites, and increased availability of telephone and Internet.

·        Language - the most popular language is English.

o        About 35% of the world's mail, telexes, and cables are in English.

o        Approximately 40% of the world's radio programs are in English.

o        About 50% of all Internet traffic uses English.

·        Competition - Survival in the new global business market calls for improved productivity and increased competition. Due to the market becoming worldwide, companies in various industries have to upgrade their products and use technology skillfully in order to face increased competition.

·        Ecological - the advent of global environmental challenges that might be solved with international cooperation, such as climate change, cross-boundary water and air pollution, over-fishing of the ocean, and the spread of invasive species. Since many factories are built in developing countries with less environmental regulation, globalism and free trade may increase pollution. On the other hand, economic development historically required a "dirty" industrial stage, and it is argued that developing countries should not, via regulation, be prohibited from increasing their standard of living.

·        Cultural - growth of cross-cultural contacts; advent of new categories of consciousness and identities which embodies cultural diffusion, the desire to increase one's standard of living and enjoy foreign products and ideas, adopt new technology and practices, and participate in a "world culture". Some bemoan the resulting consumerism and loss of languages. Also see Transformation of culture.

o        Spreading of multiculturalism, and better individual access to cultural diversity (e.g. through the export of Hollywood bollywood movies). Some consider such "imported" culture a danger, since it may supplant the local culture, causing reduction in diversity or even assimilation. Others consider multiculturalism to promote peace and understanding between peoples.

o        Greater international travel and tourism. WHO estimates that up to 500,000 people are on planes at any time.

o        Greater immigration, including illegal immigration

o        Spread of local consumer products (e.g. food) to other countries (often adapted to their culture).

o        Worldwide fads and pop culture such as Pokémon, Sudoku , Idol series, YouTube, Orkut, Facebook, and MySpace. Accessible to those who have Internet or Television, leaving out a substantial segment of the Earth's population.

o        Worldwide sporting events such as FIFA World Cup and the Olympic Games.

o        Incorporation of multinational corporations in to new media. As the sponsors of the All-Blacks rugby team, Adidas had created a parallel website with a downloadable interactive rugby game for its fans to play and compete.

·        Social - development of the system of non-governmental organisations as main agents of global public policy, including humanitarian aid and developmental efforts.

·        Technical

o        Development of a global telecommunications infrastructure and greater transborder data flow, using such technologies as the Internet, communication satellites, submarine fiber optic cable, and wireless telephones

o        Increase in the number of standards applied globally; e.g. copyright laws, patents and world trade agreements.

·        Legal/Ethical

o        The creation of the international criminal court and international justice movements.

o        Crime importation and raising awareness of global crime-fighting efforts and cooperation.

IMPACT of Globalization on Indian Industry

Globalization has had extensive impact on the world of business. In a business environment marked by globalization, the world seems to shrink, and other businesses halfway around the world can exert as great an impact on a business as one right down the street. Internet access and e-commerce have brought small-scale coops in Third World nations into the same arena as thriving businesses in the industrialized world, and visions of low-income workers handweaving rugs on primitive looms that compete with rug dealers in major cities are not totally far-fetched.

Globalization has affected workforce demographics, as well. Today's workforces are characterized by greater diversity in terms of age, gender, ethnic and racial background, and a variety of other demographic factors. In fact, management of diversity has become one of the primary issues of 21st-century business.

Indian industry started when the government opened the country's markets to foreign investments in the early 1990s. Globalization of the Indian Industry took place in its various sectors such as steel, pharmaceutical, petroleum, chemical, textile, cement, retail, and BPO.

Globalization means the dismantling of trade barriers between nations and the integration of the nations economies through financial flow, trade in goods and services, and corporate investments between nations. Globalization has increased across the world in recent years due to the fast progress that has been made in the field of technology especially in communications and transport. The government of India made changes in its economic policy in 1991 by which it allowed direct foreign investments in the country. As a result of this, globalization of the Indian Industry took place on a major scale

The various beneficial effects of globalization in Indian Industry are that it brought in huge amounts of foreign investments into the industry especially in the BPO, pharmaceutical, petroleum, and manufacturing industries. As huge amounts of foreign direct investments were coming to the Indian Industry, they boosted the Indian economy quite significantly. The benefits of the effects of globalization in the Indian Industry are that many foreign companies set up industries in India, especially in the pharmaceutical, BPO, petroleum, manufacturing, and chemical sectors and this helped to provide employment to many people in the country. This helped reduce the level of unemployment and poverty in the country. Also the benefit of the Effects of Globalization on Indian Industry are that the foreign companies brought in highly advanced technology with them and this helped to make the Indian Industry more technologically advanced.

The various negative Effects of Globalization on Indian Industry are that it increased competition in the Indian market between the foreign companies and domestic companies. With the foreign goods being better than the Indian goods, the consumer preferred to buy the foreign goods. This reduced the amount of profit of the Indian Industry companies. This happened mainly in the pharmaceutical, manufacturing, chemical, and steel industries. The negative Effects of Globalization on Indian Industry are that with the coming of technology the number of labor required decreased and this resulted in many people being removed from their jobs. This happened mainly in the pharmaceutical, chemical, manufacturing, and cement industries.

The effects of globalization on Indian Industry have proved to be positive as well as negative. The government of India must try to make such economic policies with regard to Indian Industry's Globalization that are beneficial and not harmful.

The share of Indian manufacturing industry towards India GDP has grown from 25.38% in 1991 to 27% in 2004. Further, the contribution of the Indian manufacturing sector to the Indian export sector has increased from 52% in 1970 to 59% in 1980 and 71% in 1990 and 77% in 2000-01. Furthermore, the Indian manufacturing exports accounted for a little over 5% (in 1990) of the value of output of the Indian manufacturing sector but today it is close to 10%.

India exports manufactured products worth about US$ 50 billion and a recent study on Indian manufacturing industry has forecast an annual growth of 17% by the end of the year 2015. In other words at this rate of increase the quantum of India's manufacturing exports will cross the US$ 300 billion mark by the end of the financial year 2015. Most of this business would be in the domain of auto components, pharmaceutical, apparel, specialty chemicals, and electrical and electronic equipment sectors. The Indian sectors which grew tremendously as a result of globalization of the Indian manufacturing sector are as follows -

·        Capital goods

·        Engineering goods

·        Chemicals

·        Petroleum

·        Chemicals & fertilizers

·        Packaging

·        Consumer non-durables

·        Electronics

·        IT Hardware & peripherals

·        Gems & jewelry

·        Leather & leather products

·        Mining

·        Steel & non-ferrous metals

·        Textiles & apparels

·        Water equipment

The positive effect of the globalization of the Indian manufacturing sector can be corroborated from the following facts -

·        The Indian industrial growth exceeded 10%

·        Manufacturing growth rate exceeded 12 %

·        Manufacturing of consumer durables and non-durables have also recorded upswings

·        Telecommunication sector with inflows of US$ 405 million has registered the maximum growth of 950%

·        Merchandise exports recorded strong growth

·        The automotive industry achieved a growth rate of over 20% in 2006-07

·        The biotechnology industry witnessed another good year in 2006-07 and registering more than 40% of growth

·        The US$ 47 billion Indian textile industry is expected to grow to US$ 115 billion by the year 2012

·        The US$6.4 billion Indian retail industry is expected to grow over 20% annually to US$ 23 billion by 2010

·        The robust pharmaceutical market in India ranks 4th worldwide and is expected to cross business worth Rs 1,00,000 crore in

·        formulations and bulk drug production by 2010

Although, the process of globalization of the Indian manufacturing sector have contributed immensely for the overall development of the Indian economy but it still suffers from some bottlenecks, like the following -

·        Use of primitive technology or under utilization of technology

·        Poor infrastructure

·        Over staffed operations

·        Expensive financing and bureaucracy

India is slowly shedding its image from being an agriculture based country to a manufacturing based country and thus the above-mentioned bottlenecks should be immediately arrested and eradicated to ensure further growth of this industry. To ensure elimination of the above-mentioned aberrations form the Indian manufacturing sector the government of India must focus on areas like improving the urban infrastructure, ensuring fair competition and access to markets, reduction of import duties, quality improvements in vocational and higher education, increased investment in R&D and support of SMEs.

The manufacturing industry is the backbone of any economy since it helps in the overall growth of productivity, employment, and it also strengthens agriculture and service sectors. The astronomical growth in worldwide distribution systems and Information Technology, coupled with opening of trade barriers, has led to stupendous growth of global manufacturing networks, designed to take advantage of low-waged yet efficient Indian work force. The globalization of the Indian manufacturing sector has brought down the percentage of Indians living below poverty line from 40% to 25%. The Indian manufacturing sector is successfully competing in the global marketplace and registering high growth on year-on-year basis since the 1990s.

OBJECTIVE OF SMALL BUSINESS DURING GLOBALISATION

scompanies are now investing heavily to establish trust with their developed market customers. As one executive interviewed for this report notes,"The speed of development in Asia is almost unbelievable."

India is slowly shedding its image from being an agriculture based country to a manufacturing based country and thus the above-mentioned bottlenecks should be immediately arrested and eradicated to ensure further growth of this industry. To ensure elimination of the above-mentioned aberrations form the Indian manufacturing sector the government of India must focus on areas like improving the urban infrastructure, ensuring fair competition and access to markets, reduction of import duties, quality improvements in vocational and higher education, increased investment in R&D and support of SMEs.

        The manufacturing industry is the backbone of any economy since it helps in the overall growth of productivity, employment, and it also strengthens agriculture and service sectors. The astronomical growth in worldwide distribution systems and Information Technology, coupled with opening of trade barriers, has led to stupendous growth of global manufacturing networks, designed to take advantage of low-waged yet efficient Indian work force. The globalization of the Indian manufacturing sector has brought down the percentage of Indians living below poverty line from 40% to 25%. The Indian manufacturing sector is successfully competing in the global marketplace and registering high growth on year-on-year basis since the 1990s.

SIGNIFICANCE OF SMALL BUSINESS DURING GLOBALISATION

        The contribution of small scale industries to employment and exports is substantial. The sector contributes over 40 per cent of the gross turnover in the manufacturing sector, 45 per cent of manufactured exports and 25 per cent of total exports.

There were 28.6 lakh small scale industries in the country at the end of 1996-97 giving employment to 160 lakh persons in the country. The sector produced goods worth Rs.4,12,636 crore (Rs.4,126 billion) during the period, of which goods worth Rs.3,92,49 crore (Rs.392 billion) were exported.

1.        The Department of Small Scale Industries & Agro and Rural Industries, (SSI&ARI) ) created in the Ministry of Industry in January, 1990, is responsible for giving focus to the development of village and small scale industries for achieving rapid increase in gainful employment and balanced regional growth which are among the main objectives underlying the strategy of industrialisation in the country. The programmes of the Department are implemented by its agencies - Office of the Development Commissioner (SSI), Khadi and Village Industries Commission (KVIC), Coir Board and National Small Industries Corporation (NSIC).

2.        To make the small scale sector more competitive in view of the liberalisation and opening up of the economy, the Department has raised the investment limit of the SSI unit from Rs.60 lakh to Rs.300 lakh and for tiny units from Rs.5 lakh to Rs.25 lakh. The export obligation for large units which are manufacturing items reserved for SSI sector has also been reduced from 75% to 50%. Though the Abid Hussain Committee on dereservation of Small Scale Enterprise recommended the total abolition of reservation of items for manufacturing in the small scale sector, the Government has decided to introduce de- reservation in a phased manner and have dereserved 15 items in April 1997.

3.        To make the taxation compliance easy for the SSI sector, the excise concession for SSIs has been raised from Rs.75 lakh to Rs.100 lakh. Similarly, a simplified scheme for collection of excise duty at a flat rate for clearance up to Rs.100 lakh has also been introduced with the option to avail of MODVAT linked excise concession scheme on the increased turnover.

IMPORTANT ROLE PLAY BY SMALL BUSINESS

4        Since the small scale sector plays very important role in the production as well as exports of the country, it has been realised that Index of Industrial Production (IIP) should have a fair representation of SSI sector. In all, 500 items (contributing 75% to the value of production) out of 7,500 have been identified and 65,000 units have been selected. The target is to collect data for 45,000 units and 500 items every month. The present system takes around 2 months for collection of data from 2,800 units and 18 items only.

5        The objective of the Department is to provide data in 4 weeks to C.S.O. and for this purpose 139 District Industries Centres (contributing over 55% of number of units and over 80% of production as per second All India Census of SSI units) have been computerised. Besides, 25 Directorates of Industries have also been brought on computer network by installation of computer facilities for collection of SSI statistics and data. Similarly, for providing the information service to the SSIs and to improve the same, a Small Enterprise Information and Resources Centre Network (SENET) has also been set up by installing net link computers in 15 Small Industries Service Institutes, 5 Technology Nodal Centres and the Office of DC (SSI). Computerisation of the remaining 336 District Industries Centres in the country will also be undertaken during the Ninth Plan. This will help in improving the quality of data and reduce time gap in supplying them to CSO without loss of time.

6        The priority sector credit limit has been increased from 40% to 60% for tiny units within the overall priority sector lending for SSI sector as a whole. The SIDBI composite loan limit has also been increased from Rs.50,000 to Rs.2 lakh. In all, 200 additional specialised bank branches catering to the credit needs of SSI units exclusively have been opened. A Standing Committee for monitoring flow of credit to the SSI sector has also been set up. NSIC has been permitted by the RBI to promote Local Area Banks for stepping of credit flow to SSI sector in collaboration with SSI Associations and others.

GOVT OF INDIA STARTED New Programme

7        The Government is setting up a Rs. 48 crore Computer Aided Design/Computer Aided Manufacturing (CAD/CAM) Centre in Chennai, in association with the Government of Tamil Nadu and Consortium of 18 Small and Medium Size component manufacturers to enable them to improve quality of components and parts for the automobiles. The Centre would initially target the existing manufacturers in the region and then gradually go national. In the wake of liberalisation of the economy and multi-national auto manufacturers setting up their facilities for manufacturing automobiles, there are tremendous opportunities for the component manufacturers in the small sector to supply high quality components to them. With the increase in the demand, the capacity will also be made and the CAD/CAM Centre will market the product across the countryThe Department is fully aware of the need and importance of the infrastructural facilities for the SSI units and it has formulated a scheme for Integrated Infrastructure Development for small scale industries and 17 projects have already been sanctioned at a total cost of Rs.85 crore.

8        The programme of developing self-employment opportunities in rural areas through Khadi and Village Industries (KVI) is one of the important programmes for rural development through rural industrialisation. The KVI programme has reached 2.48 lakh villages in the country providing employment to about 60.15 lakh in persons in rural areas. Half of the beneficiaries are women and one third are SC or ST artisans.

9        Khadi and Village Industries Commission has drawn plans to generate 2 million additional employment. As a concerted effort of KVIC to bring the weaker sections of the society in the mainstream of rural economy, it has taken a major decision and is providing additional 5% margin money to SC/ST, OBC, PHC, EXM, Women, Minority Communities and beneficiaries in Hill and Border Areas, North Eastern Region and other remote areas, for setting up of village industry projects.

10        .Fifteen public sector banks under the leadership of State Bank of India have formed a consortium to provide credit of Rs.1,000 crore to the KVI sector to achieve above targets. Out of this, Rs.510 crore have already been disbursed among Khadi and Village Industries Units throughout the country. The schemes of KVI are gaining popularity and a large number of people are coming to the Commission offices with their projects. The Commission has also disbursed a sum of Rs.71.40 crore to various State KVI boards for providing financial assistance to the entrepreneurs and artisans under Margin Money Scheme. The margin money amount is being paid by the KVI Boards and loan component is sanctioned by local bank branches on the basis of viable projects submitted by the entrepreneurs.

11        . KVIC is now focussing its effort on export of the products of the KVI sector in a big way. The items produced in KVI sector are eco-friendly and purity is the hallmark of such products. The committees in collaboration with Indian Institute of Foreign Trade is making arrangements to export various eco- friendly products to foreign countries. To boost khadi export, an export consortium has been formed by 25 export oriented units which may act as catalyst for boosting khadi export. KVIC has recently set up a "show window" at Ghana in Africa in the premises of Indian High Commission to organise exhibitions and disseminate information about KVI sector and technology transfer which may boost khadi as well as V.I. exports to African countries.

12        . NSIC has been in existence for the last 43 years, providing service and support to the promotion, development and support of Small Scale Industries in the country. The major achievement of this organisation are supply of 68,000 machines worth Rs.500 crore (US $ 120 million) on Hire Purchase and Equipment Leasing, giving employment to 3,00,000 persons. This organisation is providing assistance by various programmes and information dissemination to 50,000 persons every year. So far, 40,000 persons have been trained by Sub-Centres in technical trades. About 1,400 persons from developing countries were trained at project sites; apart from 300 persons from other countries . More than 300 projects have been set up in other countries on turnkey basis with transfer of technical know-how and 22 improved tool kits were developed to enhance the productivity of artisans and technicalCoir Industry is an important agro-based, export oriented, employment oriented, women oriented and rural oriented cottage industry, originated and spread in Kerala. After Independence, the emphasis was to export finished products which enabled the country to realise more foreign exchange. Domestic consumption has also increased. To safeguard the interest of Coir Industry and for its overall development, the Central Government under the provision of Coir Industry ACt, 1953, established the Coir Board in July, 1954. The positive policy intervention has resulted in spreading coir industry in non conventional areas and the overall development of coir industry in India.

REAL LIFE EXAMPLES OF MANAGEMENT CHALLENGE

1ST EXAMPLE

This case is about BiDil, the first race-specific drug approved by the US Food and Drug Administration for the treatment of heart failure in self-identified African Americans in the US. BiDil was marketed by NitroMed Inc., a small pharmaceutical company in the US. The decision to approve BiDil as a race-specific drug was a controversial one. While some experts hailed this as the first step toward personalized medicines, critics felt that marketing a race-specific drug could promote racial stereotyping and create a misconception that people of different races differed on a biological level. There were also many others who felt that marketing BiDil as a race-specific drug was motivated by commercial interests alone as NitroMed could extend the patent for BiDil

Marketing the drug posed a tougher challenge as despite a grassroots marketing effort, strategic partnership with African American organizations, and various rounds of sales force optimizations,

Many experts felt that Nitro Med did not have the desired marketing and financial strength to sustain a highly targeted marketing effort in a multicultural setting. Others felt that Nitro Med was on the learning curve and that its new direct-to-consumer (DTC) advertising effort could help change things for the better.

2nd EXAMPLE

This case about change indica image. Analysts also felt that the Xeta had the potential to change Indica's image as a diesel car brand. Xeta's success coincided with the growing attractiveness of India as a global hub for small cars.

This led to the entry of a number of domestic and foreign players into this segment, which resulted in intense competition in the growing Indian automobile market. (For an overview on the Indian automobile industry refer to Exhibit I). Some of the companies which planned to launch small cars in India in and after 2007 were General Motors India (GM)6, Fiat, Toyota Motors, Honda Motor Co., Skoda India, and Renault.

3rd EXAMPLE

This case is about the marketing and promotional strategy adopted by Microsoft Corporation (Microsoft) to support the launch of its Internet-based services package, Microsoft Office Live (Office Live). With Office Live, Microsoft sought to help small and medium businesses (SMBs) harness the power of the Internet to grow their business. Microsoft used Rovion Inc.'s proprietary and patent-pending In Person technology for the online advertisement campaign of Office Live. The case discusses the reactions of analysts and marketing experts to the advertisement campaign and the pros and cons regarding the use of In Person technology.

The case also looks at the market for Web-based services and Internet-enabled software for SMBs as well as the competitive landscape in this segment. The case also looks at the reasons for Microsoft's strategic shift toward providing Internet-based software and services and its growing competition with Internet-based firms such as Google, Inc., and Yahoo!, Inc.

4th EXAMPLE

The case discusses the entry and expansion strategies of French retailer Carrefour, in the Chinese market. Carrefour began its Chinese operations by forming joint ventures in the year 1995. The company entered into direct deals with the local governments of various provinces in China to get the approval to set up its stores. By the early 2000s, Carrefour had emerged as the largest foreign retailer in China. The company considered China to consist of several small markets instead of one large market, and accordingly employed strategies for operating in the country. Most of the products sold in Carrefour stores were procured from China. The store formats, location, and the products sold were customized according to the local preferences, and the store managers were empowered to run the stores according to the local requirements.

The case also highlights the challenges faced by Carrefour in China. It discusses the competition that the company faces in China especially after Wal-Mart's acquisition of Trust-Mart. The case includes a note on the Chinese retail industry.

5th EXAMPLE

The case examines the rapid growth of one of the most successful companies in the Philippines, the fast-food major, Jollibee Foods Corp. Detailed information has been given about the company's origins and the measures it took to establish itself in the initial years. Jollibee's strong focus on issues such as product development, operational excellence, customer service, marketing and promotion, and social responsibility, and the leadership of Chairman Tony Tan Caktiong helped it become the market leader in the Filipino fast-food industry, beating all the multinational companies. The company's globalization strategies and its future prospects in the light of the new challenges it is facing in foreign markets are also discussed.

SUGGESTIONS

  1. Describe an aspect of the person's performance that is above the standard and explain why it deserves special recognition. Be specific about the above-average performance and show your positive emotion about it. Be sure to state why it is important to the department/division/company. By identifying and strongly acknowledging a specific aspect of an employee's performance that is above standard, you reinforce that employee's confidence in his or her ability to be more than an average performer in other areas too.
  2. Express appreciation and desire to help in other aspects of performance. Show your high interest in helping develop your employee's other capabilities as well.
  3. Suggest another area where the person might excel. State a Decision Goal ("I believe you could also excel in the area of Let's discuss that, so you can decide..."). When you directly address areas of average performance, be careful to maintain the self-esteem of the employee and not imply a performance deficiency. The idea is to make good performers even better, to build strength on strength, not to give the impression of a "problem".
  4. Discuss action steps needed to enhance performance in the new area. Lead to Neutral and above. Ask for suggestions and "play" with different approaches before closure at the biggest commitment the person will make today.
  5. Summarize and express your confidence in the person. Summarize what will happen next and what you will do to provide support. Express your confidence that the person can do more tasks/work at a higher level of performance.

CONCLUSION

The small scale industry play vital role in increasing the economy of the country as well as GDP .Small scale industry also help to generate employement in the nations the small scale sector plays very important role in the production as well as exports of the country The programme of developing self-employment opportunities in rural areas through Khadi and Village Industries (KVI) is one of the important programmes for rural development through rural industrialisation. development of village and small scale industries for achieving rapid increase in gainful employment and balanced regional growth which are among the main objectives underlying the strategy of industrialisation in the country that is why small scale industry is important.so

Bibliography

Books

  1. fundamental of management ROBINS/ decenzo/ bhattachariya/ agarwal
  2. Business environment by sheikh saleem

Magazines

Internet Search

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